# Montblanc Hub — user reviews

> 78 indexed App Store user reviews of Montblanc Hub by Montblanc International GmbH, rated 3.10/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/montblanc-hub/id1140159265/reviews
- App overview in markdown: https://appshunter.io/ios/app/montblanc-hub/id1140159265.md
- Rating breakdown: 5★ 9 · 4★ 4 · 3★ 4 · 2★ 1 · 1★ 9

## Newest reviews (14 of 78)

### 3/5 — Apple pencil no funciona con la app en ipad pro

*2025-10-24, version 4.5.1*

Cuando quieres modificar directamente una nota en la app Montblanc Hub del ipad, el apple pencil no funciona bien, no se puede usar

### 3/5 — App crashes

*2025-01-20, version 4.5.1*

I was enjoying this augmented paper until the app started to crash. Please Montblanc, update it!

Update 2024: Finally Montblanc has updated the app and fixed some bugs. Hopefully this will continue into the future!

### 3/5 — Like the Montblanc part, but not the app

*2024-04-27, version 4.4.1*

The app crashes on iPhone each time after loaded for 20 seconds.

After multiple call to customer service and emails.  I finally figured out the problem:  the Inkspace Cloud made too many copies of the same note,  and it went into an endless loop whenever it synced.  Then crashed.

If uninstall and do NOT connect to the inkspace,  it doesn’t crash.

I hope this problem can be fixed.

### 1/5 — Product failure, no support from Montblanc

*2022-07-07, version 4.2.4*

Product fail within 2 months. Blue and orange LED keep blinking alternatively. Cannot connect to apps. 
It is now a luxury leather case holding a paper notebook.

### 1/5 — Fatal

*2021-10-22, version 3.8.6*

No reconoce el lápiz te gastas un dineral y no va , una vergüenza

### 2/5 — Probleme connexion

*2021-10-11, version 3.8.6*

Je ne peut pas connecter mon monblanc augmented paper avec mon mac m1. cela fonctionne sur iphone mais pas sur le mac pourriez-vous arranger cela ?

### 1/5 — Problème de synchronisation qui enlève tout l’intérêt

*2021-09-15, version 3.8.6*

La synchronisation entre l’application et l’augmenter paper se fait très très tardivement, parfois des semaines plus tard, ce qui enlève tout l’intérêt du concept, les notes n’étant pas disponibles sur l’application

### 4/5 — App para Macbook

*2021-05-27, version 3.8.6*

Como sugestão, assim como o App é para iPad e iPhone poderia ter para Macbook, pois iria facilitar as apresentações via Datashow, Video conferência Zoom, etc. 

As a suggestion, just as the App is for iPad and iPhone could have for Macbook, as it would facilitate presentations via Datashow, Zoom conference, etc.

### 2/5 — Unbrauchbar auf Grund fehlender Verzeichnisebenen

*2021-05-13, version 3.8.6*

Leider ist diese hervorragende Hardware durch die für den professionellen Einsatz eher ungeeignete App aus meiner Sicht untauglich gemacht worden.
Es fehlen verschiedene Verzeichnisebenen, die es ermöglichen, Notizen gut zu strukturieren. So bleibt diese sehr gute Idee leider nur ein überteuertes Spielzeug. Es ist aus meiner Sich unverständlich, wieso man sich weigert, die App mit der Möglichkeit mehrerer Verzeichnisebene auszustattet. Sämtliche augmented Paper Geräte, die wir für unser Unternehmen angeschafft haben, bleiben daher in der Schublade. Jedem, der mehr als nur Einkaufslisten schreiben möche, rate ich dringend von einer Anschaffung ab - bis das o.g. Problem gelöst ist.

### 1/5 — Insuficiente

*2020-07-24, version 3.7.5*

Lo que registra puede sustituirse con ventaja sacándole una foto a lo que escribes en papel. Como libreta es bonita y los estuches elegantes. Pero una tablet sola no necesita este apoyo

### 1/5 — Miserabel - vertane Zeit, Dateien verschwunden, antiquiert

*2020-06-20, version 3.5.0*

Die App hat kaum eine Dokumentation und lässt probieren - dann kommen Überraschungen. Datenschutz ist offenbar ein Fremdwort. Datensicherheit erst recht: ein Update auf eine neue Version erfolgte ohne Rückfrage automatisch, die gespeicherten Seiten bleiben auch nach stundenlangem Suchen unauffindbar, eine weitere App wird empfohlen zum Zugriff auf eine Cloud (welche? wo?). 
Undurchsichtig, unzuverlässig, umständlich. 
Ich kann nur jedem abraten. 
Es gibt am Markt ausgezeichnete Hard- und Softwarelösungen die funktionieren und solche dilettantischen Versuche von Montblanc überflüssig machen.

### 1/5 — TOTAL WASTE OF MONEY

*2020-03-20, version 3.5.0*

I knew the money was wasted when I was purchasing the augmented paper. This app made it worst!!!! Syncing me back in 2015!! A simple thing this company couldn’t fix when charging arms and legs for their product. Stay in stone ages Montblanc. Don’t buy their product cause they have zero support!!!!!

### 2/5 — Muy poco para Montblanc

*2020-02-25, version 3.5.0*

Impensable una app de este tipo de “alto nivel” que no reconoce el lápiz en automático y que al apoyar la mano crea que estas escribiendo. Hasta el estándar de Microsoft tiene esto solucionado desde hace tiempo.

### 1/5 — Very bad app for a very costly device

*2020-01-24, version 3.4.1.3*

The app is absolutely basic in its features , plus: 
- it does not have a real help, nor has Montblanc website 
- it does not explain many aspects (what is the meaning of orange and blue lights blinking contemporarily, for example?) 
- it does not have a troubleshooting section. 
Quite annoying for a device costing €. 700+ isn’t it? 
My device is now stuck with orange and blue leds blinking and does not pair,  does not record my notes and I do not know what to do and did not find any help whatsoever in the website. 
Ridiculous ... 
I do recommend NOT TO BUY MONTBLANC  AUGMENTED PAPER before they fix it. As the situation stands now it would be totally wasted money.
I must add that the Montblanc support eventually replied that the device was faulty and had to be substituted   So they asked me to bring it to a dealer. I did that and after a month they sent it back to the dealer, unrepaired, as my guarantee was few months due!
The device was faulty from factory and they did not substitute it after having asked me to do so!!!
RIDICULOUS APP, SUPER EXPENSIVE  NOT-WORKING DEVICE  AND  SHAMEFUL SUPPORT AND POST SALE SERVICE!!!!!!!

Never, repeat NEVER BUY  any Montblanc object!!!!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2025-06-15, version 4.5.1*

The application crashes all the time and is unusable. The cloud synchronization is a mess. Each page is copied several times. The usable space on the paper is cropped on the application. To say that Montblanc produced this application and the product is at this price, it is a shame, almost a scheme.

### 1/5 — Synchro plus possible.

*2025-04-12, version 4.5.1*

À ce prix là!!! La synchro ne fonctionne plus ! Enfin l’appairage Bluetooth ne se fait plus depuis des mois !! Catastrophique!!!

### 1/5 — Pure Rubbish

*2025-02-19, version 4.5.1*

Simply does not work, when you consider the price of MontBlanc augmented paper this app should shine, it consistently duplicates pages and you can only delete them individually, crashes consistently.

### 1/5 — Nul

*2024-06-23, version 4.4.1*

Pas facile d’utilisation, pas d’appli en propre . Aucune utilité

### 1/5 — Expensive waste

*2023-07-24, version 4.4.1*

This app, which is the whole point of augmented paper, didn’t work at first that great and now just shuts down and crashes within 20 seconds.

Expected much more with a name like Montblanc behind it.

### 1/5 — Não funciona no IPhone 13 Pro Max

*2023-02-01, version 4.4.1*

Comprei um Augmented Paper e pretendo devolvê-lo pois o app simplesmente não funciona. Ele nem abre na verdade. Existe uma falha grave e pelo visto não será resolvida.

### 1/5 — App com bug para abrir no iPhone 13 Pro Max

*2022-12-26, version 4.4.1*

Não consigo utilizar o app no iPhone 13 Pro Max versão atualizada software 16.2

### 1/5 — Não funciona no meu iPhone 13 Pro max

*2022-12-26, version 4.4.1*

Não funciona de jeito nenhum no meu aparelho. Já desinstalei e reinstalei, atualizei, liguei pra Apple etc. ele não inicia….da bug e reseta

### 1/5 — Crash, crash, crash

*2022-11-09, version 4.4.1*

Have to say, am highly disappointed. The app crashes…and crashes….and crashes. Does not connect to the cloud, does not upload any notes. For a luxury brand/item, the technology should be spot on. It is not. Concept is great, but it is a shame that this has turned into nothing more than an expensive notebook. Needs to be fixed.

### 1/5 — Перестало работать

*2022-10-11, version 4.3.1*

Подверженны политической истерии

## Most praised reviews (10 highest-rated)

### 5/5 — 良いです

*2022-04-17, version 4.1.1*

とても使い易く、重宝しています。
要望としては、万年筆の筆跡を初期の様に戻して欲しい。
または、選択出来たら良いと思います。

### 5/5 — Calco de alto nivel

*2022-03-26, version 4.1.1*

La aplicación de pack de Augmented Paper junto con el bolígrafo StarWalker funciona a la perfección. El calco es muy bueno.

No hay imperfecciones de otras marcas que no sean del bolígrafo. Soy arquitecto y lo he probado incluso con esbozos y dibujos.

No la nota media que tiene la app debería ser más alta ya que funciona realmente muy bien junto con el Augmented Paper y el bolígrafo StarWalker.

### 5/5 — Excelente aplicación

*2022-02-13, version 4.1.1*

Excelente aplicación tal vez sea lo mismo que una tablet o fotos pero en realidad es la calidad del material y la tecnología para la detección de escritura con la pluma listo para anotar en papel y hacer una copia digital

### 5/5 — Cloud sync at last!

*2020-02-09, version 3.5.0*

This latest update makes the best advance yet. Brilliant. Folders, tags, sync. Superb

### 5/5 — Product recommended

*2020-01-08, version 3.4.1.3*

Cool app, fun features and really nice leather cover :) well done Montblanc!

### 5/5 — Sehr gute App

*2019-12-25, version 3.4.1.3*

Die App macht was sie soll!
Sehr gut!

### 5/5 — Очень полезное приложение

*2019-05-25, version 3.3.1*

Помогает

### 5/5 — Great precision

*2019-05-14, version 3.3.1*

Works perfectly and is very precise recording notes. With more features enabled this would be the best app

### 5/5 — Great tool

*2019-01-24, version 3.3.1*

I’ve been using this app for the past a year. Very efficient technology.  
Huge fan

### 5/5 — Great tablet.

*2019-01-24, version 3.3.1*

The augmented paper MontBlanc introduced is awesome.  It’s very accurate and fun to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
