# Monte - AI Illusion — user reviews > 128 indexed App Store user reviews of Monte by Basclick Business PC, rated 3.84/5 from 543 ratings. - Source: https://appshunter.io/ios/app/monte-ai-illusion/id6737612995/reviews - App overview in markdown: https://appshunter.io/ios/app/monte-ai-illusion/id6737612995.md - Rating breakdown: 5★ 368 · 4★ 15 · 3★ 6 · 2★ 10 · 1★ 143 ## What do users think of Monte? Overall sentiment: negative **Pros** - 🚀 Quick and effortless - 🎨 Unique and creative effects - 📱 Easy to use on mobile - 👍 Impressive results - 🤩 Fun and addictive **Cons** - 🐛 Frequent crashes and glitches - 💰 Deceptive pricing and hidden costs - 🔒 Lack of transparency and customer support - 🚫 Doesn't work as advertised - ⚠️ Unreliable and inconsistent performance **Commonly reported bugs** - App freezes or stops responding - Videos fail to generate or save - Buttons and features not working - Incorrect or misleading pricing - Inability to access account or settings **Most requested features** - More effect options and customization - Ability to remove watermarks - Improved stability and reliability - Clear and honest pricing information - Responsive and helpful customer support ## Newest reviews (18 of 128) ### 1/5 — Guess what. *2025-02-08* Yet another app that 100% requires your credit card information to be used but doesn't tell you that only until you install the app and open it yourself. Hope all your profit goes away on ads since half the people uninstall the app right after. **Developer response:** We’re sorry for any frustration caused by the subscription process. Transparency is important to us, and we appreciate your feedback. We’re always looking for ways to improve the user experience. If you have any concerns or need assistance, please contact us. We’d be happy to help. ### 1/5 — Wait till it’s fixed *2025-02-07* I should’ve read the reviews before opting in for the free trial because as other users have found out you are actually committed to the full annual cost. There are very few options in this at the moment and links for help and other services don’t work. I’m asking for a refund here. I’d be grateful if you can manage that. **Developer response:** We’re sorry to hear that your experience with did not meet your expectations. We understand your concern regarding the trial and subscription process. Please contact us so we can review your case and explore possible solutions. We’d be happy to assist you. ### 1/5 — No free trial but want £20 a Month!!! *2025-02-07* If I can see what the app can do I ain’t spending money!!! **Developer response:** We understand your concern and appreciate your feedback. aims to provide value, and we apologize if the trial experience did not meet your expectations. If you need assistance or have any questions about the app’s features, please contact us. We’d be happy to help! ### 1/5 — Waste and fraudulent *2025-02-07* it takes money immediately there is no free try at all. I was doing a test and it took ages and the result was terrible. nothing like the example they have. but most of all I was charged immediately despite it says TRY FOR FREE with renewal for next year but didn’t sign up for this !!!! I’m reporting them and want an immediate refund. **Developer response:** We’re sorry to hear about your experience with and understand your frustration. The free trial should work as advertised, and we’d like to investigate this issue for you. Please contact us so we can review your case and assist with a resolution as soon as possible. ### 1/5 — Arnaque *2025-02-06* Non seulement l’essai de 3 jours n’est pas pris en compte et vous débitez mais en plus aucune image ne fonctionne. C’est du vol **Developer response:** Nous vous présentons nos excuses pour les problèmes rencontrés avec l’essai gratuit et les images qui ne fonctionnent pas comme prévu. Nous sommes en train de résoudre ces problèmes et d'améliorer l'application pour vous offrir une meilleure expérience. Si vous avez besoin d’assistance ou souhaitez poser d’autres questions, nous sommes à votre disposition. ### 1/5 — No “try for free” *2025-02-05* Te proponen “try for free” pero cuando entras ya te han cobrado un año. Es una estafa **Developer response:** Lamentamos mucho escuchar que has tenido problemas con la oferta de "prueba gratuita". Esto no es la experiencia que queremos brindar a nuestros usuarios. Estamos revisando el proceso de suscripción para asegurarnos de que esté claro y sea transparente. Por favor, contacta con nosotros a través de la app o el sitio web para poder ayudarte a resolver esta situación lo antes posible. ### 1/5 — FREE IS NOT FREE *2025-02-05* I downloaded the “try free” and was charged!!! Very basic not really good app. **Developer response:** We Apologize for the Billing Issue Thank you for bringing this to our attention. We regret that you were charged unexpectedly, and we’re reviewing this issue to ensure our offers are more transparent. If you need further assistance with your subscription or a refund, please contact us directly, and we’ll resolve it as quickly as possible. ### 1/5 — Awful *2025-02-05* Really awful, doesn’t work and can’t even access anything in settings. Started “free trial” where you pay up front and if no good can cancel. Well surprise, surprise the links to do that don’t work either! Tried two simple effects, went to 99% (after about 10 mins) then said it couldn’t add the effect and to try another photo. That’s £20 down the drain. Edit - I’ve had the developer response below, I have already made contact twice and been ignored so feel that response is simply to make it look like they care. **Developer response:** We apologize for the trouble you’ve experienced with the app and the trial process. Please contact us so we can address your concerns and help find a resolution. ### 3/5 — Be careful when purchasing *2025-02-05* The effects have worked well, so I purchased the life time option. However you still have buy “credits” in the app, which is fake advertising!! This was not mentioned. This is extremely greedy by the developers. **Developer response:** Apologies for the Misunderstanding We deeply regret to hear that your experience hasn’t met expectations. We understand your concern regarding the in-app purchases for credits and the confusion around the lifetime option. We strive to make our pricing and offers as clear as possible, and we’re reviewing the information provided to ensure transparency for all users. ### 2/5 — Overpriced *2025-02-05* Free trial is to be given for free not by forcing people to submit payment details shows lack of confidence in the product by developers **Developer response:** Thank You for Your Honest Feedback We apologize for any confusion or frustration caused by the free trial process. We understand your point about requiring payment details upfront, and we’re reviewing this approach to make the trial more user-friendly. ### 1/5 — Fake App nothing free *2025-02-04* Fake app nothing free here as seen in advertisement. They ask for money even for trial. Don’t advertise it as free on social media **Developer response:** Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations. We understand your concern about the trial and pricing, and we are working on improving how we present this information. If you have any additional questions, please contact us. ### 1/5 — Doesn’t work and they don’t reply *2025-02-04* Nothing seems to work on the app, the support function doesn’t work (false button) and they don’t reply when you contact them through the website. Think this is a scam. I’d give zero stars if I could **Developer response:** Apologies for the Experience You’ve Had We sincerely apologize for the issues you've encountered with the app and the lack of response from our support team. Your experience is important to us, and we are investigating these matters to ensure that they are resolved as quickly as possible. ### 1/5 — Total Scam – Doesn’t Work at All! *2025-02-03* I downloaded the AI Illusion app expecting some cool visual effects, but this was a complete waste of time. The app barely functions—every time I try to generate an illusion, it either crashes or gives me a blurry, distorted mess that looks nothing like the previews. The AI seems totally broken; it doesn’t create anything impressive or even remotely close to what’s advertised. On top of that, the app is filled with ads, making it almost unusable. I even tried reinstalling it, but nothing improved. Save yourself the frustration and avoid this app. It’s a gimmick that doesn’t deliver on any of its promises. One star is too generous! **Developer response:** It's disappointing when an app doesn't deliver on its promises. The discrepancy between the advertised features and the actual performance you've described suggests that the app may not be functioning as intended. ### 1/5 — Stuck *2025-02-03* The images get 99% completed, then stop, the support page is frozen. Poor! **Developer response:** Experiencing a freeze at 99% can be frustrating. This issue might be related to server overloads, especially during peak times, or the complexity of the effect being applied. Some users have reported similar problems with AI-driven applications, where processing stalls due to high demand or intricate processing tasks. ### 1/5 — Scam beware *2025-02-03* Enabled free trial then clicked go. They just charged me anyway for a week. Refund now please or am reporting. **Developer response:** We’re very sorry for the unexpected charge and any issues with the trial option. This is not the experience we aim to provide. Please contact us so we can review your case and assist with resolving this issue, including processing a refund if applicable. ### 1/5 — Stay Away *2025-02-02* I hate this app. I spent $20 and then have to buy coins for the app to work. Most of the time when I try to use it, it freezes up and won’t complete. Total waste of money and the worst app I’ve ever purchased. I really can’t tell you how much I hate this app. You also only get several effects. Nothing has been added to their already pathetic inventory but they did take the exploding one away. Don’t waste your money **Developer response:** Thank you for your honest feedback. We regret that your experience didn’t meet your expectations, and we apologize for the confusion with in-app purchases. Please contact us so we can investigate and provide a resolution. ### 1/5 — Does not work and none of the support button work! *2025-02-02* Never worked and never generated videos **Developer response:** We apologize for the inconvenience caused by the app’s functionality and support buttons. Please contact us so we can investigate and address your concerns. ### 1/5 — Du vol *2025-02-01* J’ai cliqué pour un essai de trois jours avant engagement d’un an et vous me débitez d’emblée22,99€. C’est du vol. J’exige le remboursement. En plus le choix est très limité. Pourquoi l’Appstore autorise cela ???? **Developer response:** Nous prenons vos remarques au sérieux et sommes désolés pour les désagréments rencontrés. Veuillez nous contacter pour que nous puissions trouver une solution et examiner vos demandes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2025-02-12* Can’t do anything without entering a credit card. Useless. ### 1/5 — Seems like a poor offer *2025-02-12* The ad stated try for free but you cant try it without clicking the apple subscription button. There is no sample or try for free in the process. I dont trust it. ### 1/5 — Scam *2025-02-12* Scam ### 1/5 — Couldn’t try it *2025-02-12* A free trial is offered but when you select it is going to charge me $14.99. It’s not free if am going to be charged ! ### 1/5 — Misleading information *2025-02-11* I was offered a free trial then you charged immediately $12.99 this is so wrong & was not an authorised payment **Developer response:** We’re sorry to hear about the unexpected charge. We understand how frustrating this must be, and we strive to ensure transparency in our subscription process. Please contact us so we can review your case and assist you further. We appreciate your feedback and are here to help resolve this issue as quickly as possible. ### 1/5 — Doesn’t work *2025-02-11* Doesn’t work at all and free trial is a scam £20 lost! Reported to Apple and they declined refund twice despite me saying I had photographic evidence the app does not work! Don’t trust Apple either when things go wrong as they illegally keep your money!! I won’t ever pay for an App again **Developer response:** We’re sorry to hear that you’ve had this experience with We understand how frustrating this must be and would like to look into the issue for you. Please contact us so we can review your case and assist you further. ### 1/5 — SCAM! *2025-02-10* "Try for free" and you still get charged for the full year! Then the features don't work! **Developer response:** We’re very sorry to hear about your experience with the app. The “Try for Free” option should be clear, and we understand how frustrating it must be to face unexpected charges. We take your concerns seriously and would like to help resolve the issue. Please contact us so we can review your case and assist you with both the billing and feature concerns. We’re committed to making things right for you. ### 1/5 — It doesn’t even work don’t waste ur money *2025-02-10* Don’t buy doesn’t work **Developer response:** We’re really sorry to hear that [App Name] didn’t work as expected. We understand how frustrating it must be to encounter issues, and we truly appreciate your feedback. Please contact us so we can assist you in troubleshooting the problem or find a solution. Your satisfaction is important to us, and we’re here to help. ### 1/5 — Do not install it *2025-02-09* No free trial! You have to pay the subscription for a whole year. **Developer response:** We’re sorry for any confusion regarding the free trial and subscription process. We strive to provide clear information, and we appreciate your feedback. If you have any concerns or need assistance, please contact us. We’d be happy to help. ### 1/5 — Scam. Does not work *2025-02-09* Awful app. Does not work, just gives an error saying try another image. Tried to select support but the links do not work. Make you pay up front for the app on ‘trial’ but as I can’t contact support I can’t request a refund. Do not sign up, they take your money for nothing. **Developer response:** We’re sorry to hear about your experience with We understand how frustrating this must be, and we want to help resolve the issue. Please contact us so we can review your case and assist you with troubleshooting or a possible resolution. We appreciate your feedback and will work to improve the support experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Best program *2025-02-10* Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and finding it so useful for your creative editing. It’s fantastic to know that the features are working well for you, and we truly appreciate your kind words. Keep creating amazing content, and feel free to share more with us anytime. We’ll keep working hard to make the app even better for users like you. Thanks again! **Developer response:** Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying and finding it so useful for your creative editing. It’s fantastic to know that the features are working well for you, and we truly appreciate your kind words. Keep creating amazing content, and feel free to share more with us anytime. We’ll continue working hard to make the app even better for users like you. ### 5/5 — Easy & Creative *2025-02-09* Simple to use, yet the videos look so professional. A must have **Developer response:** We’re thrilled to hear that you find easy to use while still achieving professional-looking results! Your feedback means a lot, and we’re so glad you consider it a must-have. If you have any suggestions or need assistance, please contact us—we’d love to hear from you! ### 5/5 — Unstuck!!! *2024-12-24* Monte is hands down one of the coolest editing apps I’ve ever used! As someone who loves creative editing, this app has opened up a whole new world for me. The features are intuitive, and the results are so impressive—it feels like magic. Huge thanks to the developers for creating such an innovative tool. Keep up the amazing work! Check out my first use at i_love_buildabears51 **Developer response:** Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and finding it so useful for your creative editing. It’s fantastic to know that the features are working well for you, and we truly appreciate your kind words. Keep creating amazing content, and feel free to share more with us anytime. We’ll keep working hard to make the app even better for users like you. Thanks again! ### 5/5 — perfect *2024-12-21* perfect **Developer response:** I’m glad you liked it! Feel free to reach out if you need any more help with responses or anything else. Have a great day! 😊 ### 5/5 — Animate Anything *2024-12-11* Can’t get enough of these effects—they’re addictive! **Developer response:** Thank you for the fantastic feedback! We’re so glad you’re enjoying the effects—they are indeed hard to stop using! Keep having fun, and let your creativity run wild! ### 5/5 — Next-Level Fun *2024-12-11* This app makes my photos come to life-love the creativity! **Developer response:** Thank you for sharing your excitement! We’re so happy the app is helping your photos come to life in new and creative ways. Your enthusiasm motivates us to keep making it even better! ### 5/5 — Instant Joy *2024-12-11* The all effects are next level!Allways getting compliments on my videos. **Developer response:** Thank you for sharing your experience! We’re so happy that the effects are helping you create videos that stand out. It’s fantastic to hear you’re receiving compliments—keep up the great work! ### 5/5 — "Effortless Effects" *2024-12-11* "My friends can't stop asking how I make these awesome videos!" **Developer response:** Thank you for the great feedback! We’re so excited that the app is helping you create videos your friends can’t stop talking about. Keep making those awesome videos and sharing the magic with others! ### 5/5 — Creative boost *2024-12-11* I’ve never been so creative with photos before. This app has inspired my too experiment and try new things **Developer response:** We’re so happy to hear that the app has helped boost your creativity! Thank you for sharing how it’s inspiring you to experiment and try new things with your photos. We can’t wait to see what you create next! ### 5/5 — Easy to Use Amazing Resaults *2024-12-11* This app is a game-changer. I’ve never been able to create such cool videos before. Highly recommended! **Developer response:** Thank you for your wonderful feedback! We’re so happy to hear that the app is helping you create such amazing videos. It’s great to know that the ease of use and results are truly making a difference for you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*