# Monument Bank — Banking & Lifestyle services > Digital private banking services with diverse savings accounts and human support. (iPhone/iPad app by Monument Bank Limited.) - Source: https://appshunter.io/ios/app/monument-bank/id1556211953 (this page in markdown: same URL + `.md`) - Developer: [Monument Bank Limited](https://appshunter.io/developer/1556211955) - Category: Finance - Price: Free - Rating: 4.90/5 from 28 App Store ratings · 164 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 303 MB - Languages: American English - Released: 2021-12-04 - Data updated: 2026-08-12 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/monument-bank/id1556211953/reviews.md ## What is Monument Bank? Traditional banking treats everyone the same. Private banking requires millions. We built Monument for the people in between. • Savings accounts for every goal Whether you're saving for a house deposit, a wedding, or your children's education, we have a range of savings accounts for every goal. Choose from our Easy Access Savings, Limited Access Saver, Fixed Term Deposits, Notice Accounts and Easy Access Cash ISA. All have competitive rates. Eligible deposits are protected by the Financial Services Compensation Scheme (up to £120,000). Start saving from £25,000. • An app built for simplicity Our simple app lets you open an account in minutes and deposit money straight away. Monument clients love our app and rate us 'Excellent" on Trustpilot. • Always speak to a real person Reach our UK-based Client Services team by phone, in-app video call, live chat or messaging. We're available 9am to 6pm, Monday, Tuesday, Wednesday and Friday. On Thursdays, we're available from 10am to 6pm. We're closed on bank holidays and weekends. If you contact us outside these hours, email us and we'll respond as soon as possible. Our savings products are subject to terms and conditions and eligibility criteria. We'll let you know of any requirements when you apply. Monument Bank Limited (10921940) is registered in England at 33 Cavendish Square, London, W1G 0PW. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under FRN 849724. ## Key features - Multiple savings account options - Simple app for account opening - Deposits from £25,000 - Real person customer support - FSCS protection ## What do users think of Monument Bank? Overall sentiment: positive **Pros** - 👍 Easy to use app - 🚀 Instant transactions - 💰 Competitive interest rates - 🔒 Secure banking - 📈 Clear account information - 🤝 Helpful customer service **Cons** - 🐛 App crashes and bugs - 🔒 Limited device access - 🔍 Lack of dark mode - 🤔 Unfair treatment of loyal customers **Commonly reported bugs** - iPad app not working - Login issues and app freezes - Account opening process getting stuck **Most requested features** - Ability to access account on multiple devices - Dark mode option - Alerts for limited access account withdrawals ## Recent user reviews (10 of 164) All indexed reviews: https://appshunter.io/ios/app/monument-bank/id1556211953/reviews.md ### 5/5 — Monument Absolutely excellent *2026-06-18, version 1.39.0* Great app Great bank. Easy to use the app, no hidden guessing, brilliant design (simple is clever). Highly recommend for easy financial control and good rates. ### 5/5 — Great and fast easy to use *2026-06-16, version 1.39.0* I use monument bank as it’s exactly the same as using a normal bank in every way but you earn great interest on the money you have in your account unlike in all the others that give nothing ### 5/5 — So user friendly *2026-06-09, version 1.39.0* A great app. Very clear at all stages and very easy to use and choose the best product for you. ### 5/5 — Fab banking app *2026-06-02, version 1.39.0* Love the banking app very easy to understand Uses normal language ### 5/5 — Monument App *2026-06-01, version 1.39.0* Truly amazing - the speed and operation of the app is brilliant. First class service. ### 5/5 — Great service *2026-05-27, version 1.39.0* Fab app notifying you of how your money moves when required. ### 5/5 — Monument limited access account *2026-05-17, version 1.38.0* Easy to use good interest rate, does what is says. Brilliant ### 5/5 — Easy does it!! *2026-05-14, version 1.38.0* Just soooo easy using the app!! All the information you need just in 2-3 taps. Luv it!!! ### 5/5 — Great service *2026-05-08, version 1.38.0* I am enjoying using the Monument bank savings account. It gives a great rate of interest and movement of money to And from my current account is so easy. And fast, usually taking place within seconds. ### 1/5 — Poor value for loyal customers *2026-05-05, version 1.37.0* The app is easy to use, but existing customers are given much lower interest rates than new customers on similar accounts. This creates a real financial loss over time. When I raised this, the response was generic and did not explain why loyal customers are left behind. A savings app should reward customers, not penalise them for staying. ## Frequently asked questions about Monument Bank ### What does Monument Bank offer? Monument Bank provides a range of savings accounts tailored for different financial goals, such as saving for a house, wedding, or education. They offer options like Easy Access Savings, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and Easy Access Cash ISA, all with competitive rates. The app also facilitates account opening and deposits, and they emphasize speaking to a real person for support. ### What are the key features of the Monument Bank app? The app is designed for simplicity, allowing users to open an account in minutes and deposit money immediately. Clients can also access customer support through the app via video call or live chat. The app aims to provide a seamless banking experience for its users. ### How much money can I deposit with Monument Bank? You can start saving with Monument Bank from £25,000. Their savings products are subject to specific terms and conditions, and eligibility criteria will be communicated to you during the application process. ### Is my money protected with Monument Bank? Yes, eligible deposits with Monument Bank are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000. This provides a level of security for your savings. ### How can I contact Monument Bank customer service? You can reach the UK-based Client Services team by phone, in-app video call, live chat, or messaging. Their operating hours are Monday, Tuesday, Wednesday, and Friday from 9 am to 6 pm, and Thursdays from 10 am to 6 pm. They are closed on bank holidays and weekends, but you can email them for a response as soon as possible. ## Version history (last 5 releases) ### 1.42.0 — 2026-08-11 Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience. ### 1.41.0 — 2026-07-29 Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience. ### 1.40.0 — 2026-06-23 Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience. ### 1.39.0 — 2026-05-19 Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience. ### 1.38.0 — 2026-05-07 Our latest update includes some minor enhancements and improvements to help give our clients the best possible experience. ## Apps similar to Monument Bank | App | Rating | Price | Category | | --- | --- | --- | --- | | [Continental Bank](https://appshunter.io/ios/app/continental-bank/id1527526340) | 4.2 (5) | Free | Finance | | [KRAKONS Wallet](https://appshunter.io/ios/app/krakons-wallet/id1524413440) | — | Free | Finance | | [Banco Río Token](https://appshunter.io/ios/app/banco-rio-token/id1526318960) | — | Free | Finance | | [Currency Now](https://appshunter.io/ios/app/currency-now/id1525402900) | — | Free | Finance | | [Gold Loan at Home](https://appshunter.io/ios/app/gold-loan-at-home/id1527737940) | — | Free | Finance | | [Metro Bank Authenticator](https://appshunter.io/ios/app/metro-bank-authenticator/id1524446800) | — | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*