# Monument Photo Management

> Automated photo and video storage, organization, and duplicate elimination. (iPhone/iPad app by Monument Labs, Inc..)

- Source: https://appshunter.io/ios/app/monument-photo-management/id1134022786 (this page in markdown: same URL + `.md`)
- Developer: [Monument Labs, Inc.](https://appshunter.io/developer/1134022785)
- Category: Photo & Video
- Price: Free with in-app purchases
- Rating: 3.10/5 from 98 App Store ratings · 102 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 163 MB
- Languages: American English, French (France), German (Germany)
- Released: 2016-11-28
- Data updated: 2026-06-10
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/monument-photo-management/id1134022786/reviews.md

## What is Monument Photo Management?

If you want to use the app without a Monument device, you'll need to buy a subscription. 

Monument automatically stores and organizes all of your photos and videos by time, location, faces, and what's in them - making it easy for you to browse your memories. It also eliminates duplicates so you don't have to worry about that. 

The Monument app on iOS automatically transfers photos from your phone to Monument. 

Monument was built with your privacy in mind. Your content is always stored privately and under your control. We never analyze, profile, store, or access your contents or personal information by any means. 

When you connect to your home Wi-Fi network, syncing will start automatically. This way, your transfer will be faster and your smartphone battery won't be drained as much.

Our terms of use can be found at https://www.getmonument.com/terms and our privacy policy can be found at https://www.getmonument.com/privacy

## Key features

- Automatic photo and video storage
- Organization by time, location, faces, and content
- Duplicate elimination
- Automatic phone transfer
- Privacy-focused storage
- Wi-Fi syncing

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Monument Cloud | $49.99 | per year |


## What do users think of Monument Photo Management?

Overall sentiment: negative

**Pros**

- 💡 Innovative private cloud photo storage solution
- 👍 Easy setup and intuitive user interface
- 🎯 Centralized photo management across multiple devices
- 👨‍👩‍👧‍👦 Family photo sharing capabilities
- 🔒 Privacy-focused alternative to cloud providers
- 📱 Support for RAW files and LIVE photos
- 🏠 No ongoing cloud storage subscription fees
- ⭐ Excellent customer support (historical)

**Cons**

- 💀 Company appears to be defunct or abandoned
- 🚫 No active customer support
- 🐛 App crashes frequently and doesn't open
- 🔌 Connectivity issues and constant disconnections
- ⚠️ Hardware no longer receives firmware updates
- 📉 App not updated in 2+ years
- 🔄 Unreliable photo syncing and uploads
- 📱 iOS compatibility issues after OS updates
- 🐢 Extremely slow upload speeds
- 💔 Data loss and missing photos
- 🌐 Remote access functionality broken
- ❌ Shift to cloud-only model abandoning hardware users
- 📞 Unresponsive support tickets and no communication

**Commonly reported bugs**

- App crashes on startup or during use
- Cannot connect to Monument device from mobile app
- Firmware update pages return 404 errors
- App disconnects from WiFi every 30 seconds
- Photos fail to sync or upload
- Remote access not working outside home network
- Incompatibility with iOS 16, iOS 18, and iOS 18.2
- Device not recognized on 5GHz WiFi networks
- App force closes after recent updates
- Library thumbnails cause crashes
- Map feature crashes the app
- Corrupted hard drive after iOS updates
- Photos missing from app despite being on device
- Upload stuck at 93% or other percentages
- Face recognition and search functionality broken
- Album data loss after app updates

**Most requested features**

- Background app refresh without constant reconnection
- Photo editing capabilities within app
- Better album management from mobile devices
- Advanced search and filtering options
- Improved face recognition accuracy
- Location tagging with address/coordinates
- Automatic backup without app being open
- Better iPad app experience
- Video upload support
- Batch album creation from photos
- Desktop app album creation
- Improved map feature functionality

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/monument-photo-management/id1134022786/reviews.md

### 1/5 — Company out of business

*2025-08-12, version 3.2.2*

Don’t bother with the app, company went out of business and the app no longer works.

### 1/5 — Company gone

*2025-07-12, version 3.2.2*

Sadly don’t expect any help. The company have closed with no word or communication. Very poor. Hope the CEO cries in their Bentley each day.

### 1/5 — Loved concept BUT

*2025-06-29, version 3.2.2*

I loved the concept but where is the company and where is the support?!? I’ve had a few issues and it is IMPOSSIBLE to get support. Right now, I have an issue where remote access is down and I can’t turn it on, so I can only access photos on monument when I’m on the same network, which is frustrating.

### 1/5 — I think they’re dead

*2025-06-04, version 3.2.2*

I have been trying to contact them for almost 2 years. It seems that I wasted not only my money by supporting their so-called Kickstarter projects but also my time. All my pictures now are inaccessible because their server is gone. Terrible service.

### 1/5 — A good, but dead, idea

*2025-05-26, version 3.2.2*

I got the Monument2 device on a kickstarter.  Was a great idea that I could use my NAS to upload pics from the devices of my whole family.  It worked for a while.  I missed the memo that the device was going out of support.  The device died silently.   Some photos were lost.  Back to iCloud or Amazon Photos.  

There is no longer any support for the hardware and it appears rhetorical company went to a cloud only model two years ago. Their support site is broken.  What a shame.   Such a good idea.

### 1/5 — Support does not exist

*2025-05-17, version 3.2.2*

For almost a month I have been unable to log into my device and for half a month support has been silent on my requests for support.

### 1/5 — The Monument Photo Management system had so much potential!

*2025-05-14, version 3.2.2*

Does not seem to be working any longer, the app does not connect, and it has not been updated in over 2 Years! Multiple support requests have gone unanswered.

### 1/5 — terrible support

*2025-04-10, version 3.2.2*

I don't trust this project, there is no support terrible way to setup your monument box. I can't say anything good about this project. Kickstarter projects nevermore!

### 1/5 — Only work when it wants

*2025-04-04, version 3.2.2*

Nice idea but it only works when it wants to or never works.

### 1/5 — No longer works why still on App Store

*2025-03-14, version 3.2.2*

This product is no longer working or supported, so why are they still selling product and people are still able to download!

## Frequently asked questions about Monument Photo Management

### What does Monument Photo Management do?

Monument Photo Management automatically stores and organizes all your photos and videos. It sorts them by time, location, faces, and the content within them, making your memories easy to browse. The app also eliminates duplicate files to save space.

### How does the app organize my photos?

The app organizes your photos and videos using several criteria: by time, by location, by recognizing faces, and by identifying the objects or scenes within the images. This allows for a comprehensive and intuitive way to rediscover your memories.

### Is there a cost to use Monument Photo Management?

Yes, to use the app without a Monument device, a subscription is required. The specific details and pricing for the subscription can be found on their official website.

### How are my photos and videos stored?

Your content is stored privately and under your control. The developers emphasize that they never analyze, profile, store, or access your content or personal information by any means, prioritizing user privacy.

### How does photo transfer work?

When connected to your home Wi-Fi network, photos and videos will automatically transfer from your phone to the Monument device. This process is designed to be fast and efficient, minimizing smartphone battery drain.

## Version history (last 5 releases)

### 3.2.2 — 2023-04-24

- Fix Chromecast support
- Fix diagnostics not working

### 3.2.1 — 2023-01-27

- Fix What's New view showing multiple times
- Add time-out to Wi-Fi setup

### 3.2.0 — 2022-12-15

- Add Surprise Me! section
- Add user selection in Browse tab
- Other small bug fixes and improvements

### 3.1.4 — 2022-12-06

Fix subscription view showing for users who had already completed the setup

### 3.1.3 — 2022-12-05

Bug fixes and improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*