# Mooer Prime — user reviews > 34 indexed App Store user reviews of Mooer Prime by mooer, rated 2.40/5 from 20 ratings. - Source: https://appshunter.io/ios/app/mooer-prime/id1599677290/reviews - App overview in markdown: https://appshunter.io/ios/app/mooer-prime/id1599677290.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 3 · 2★ 2 · 1★ 10 ## Newest reviews (11 of 34) ### 2/5 — Update Pleeeease🙏🏻 *2026-02-11, version 3.1.0* Not working!!! All world waiting for update! Mooer- please WAKE UP🙏🏻 ### 1/5 — Fix the work of the cabinets! *2024-09-12, version 1.8.0* When changing presets the cabinets are switched off ! It immediately makes it worse. Every time you press the nose you have to turn on the cabinet manually. ### 1/5 — Crashes on iPad *2024-06-28, version 1.7.0* Can’t use at all. Crashes immediately. ### 1/5 — Does no longer allow to edit presets *2024-05-26* The app says that my P2 needs a firmware update, but it’s already on the latest version, and prevents from entering presets. I cannot edit presets anymore, and my P2 is unuseful. Well done Mooer. Please update soon ### 1/5 — La app non funziona più *2024-04-28* La app non funziona più per iPhone6 con iOS 12.5.7 ### 1/5 — Paperweight *2024-04-04, version 1.6.0* I think I just bought a paperweight you can’t get a proper app download for ISO for this pedal or at least I can’t find it anywhere if anyone has an idea I’d appreciate a holler back ### 1/5 — Can’t create cloud login *2024-01-26, version 1.5.0* Can’t access Mooer Cloud library as the app will not send an email to activate. No way to create an account on desktop either. ### 1/5 — Can even go into ur settings *2023-04-07, version 1.3.1* Pls fix ur bugs it lags so hard after awhile And doesn’t work ### 2/5 — Please fix sliders *2023-03-02, version 1.3.1* The pedal is super fun, the app needs work. There are sliders to adjust three and four digit numbers. We need either a tap arrow or the ability to highlight and type in new numbers. It is almost impossible to drag a slider to set the millisecond delay to 492 etc. I would update to a four star review if it had this function alone. ### 2/5 — Looper undo not possible and slow sometimes *2023-01-08* The Looper “undo” is not implemented, serious thing, I hope the developers provide ad soon ad possible. Also after some adjustments and settings the app becomes very very slow and you have to close and reopen it (I use iphone 11pro). Update please! ### 3/5 — Needs work, still cool *2023-01-08, version 1.3.1* Please consider allowing a text field to manually enter the delay time in milliseconds It is very difficult to get exact numbers for matching beats per minute (bpm) with the slider bar alone It would also be nice to choose a bpm and note to synch to. I use 1/4 note analog delay at 80, 90, 100, and 110 bpm frequently, and it would be much simpler for me to choose note length and bpm than time in milliseconds ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues with Mooer Prime P2 *2026-03-19, version 3.1.0* I can't use the app with my Mooer P2 sense the new upgrade comes. This is the text that appears, “Please upgrade the firmware to the latest version via MOOER STUDIO computer software”. I’ve tried deleting the app and installing it again, but doesn’t work. This app used to be great. ### 1/5 — Broken unusable *2025-12-10, version 3.0.0* Broken, doesn’t correctly save settings, horrible to use, a big disappointment ### 1/5 — Garbage *2025-09-24, version 2.2.1* The app states to use the updated version. Doesn’t work ### 1/5 — App doesn’t work anymore after update. *2025-09-11, version 2.1.0* Latest update crashed the app on iOS. Asks for update but there is none. Prior to that I couldn’t modify any settings in the app. May just return the pedal since I can’t use the app. Bummer. ### 1/5 — App update has made. The app nonfunctional *2025-09-09, version 2.1.0* It no longer works on any of my devices ### 1/5 — Asking for update *2025-06-28, version 2.0.1* App is asking for update but there in none. The app is useless right now very hard to find the app and support on how to fix this ### 1/5 — PHONE WONT CONNECT TO DEVICE!! *2025-04-17, version 2.0.1* iPhone 15 won’t connect to the prime p1 and also won’t read the QR code with the provided qr scanner but will read it with normal iPhone camera. Very frustrating!!!! ### 1/5 — No funciona en IOS *2025-01-21* No me ha funcionado con dos dispositivos. Si funciona en androide… ### 1/5 — MOOER PRIME P2 *2025-01-03* Good morning, my Mooer Prime P2 device is unusable with my iPhone 16 Pro the message that appears on the phone is the following: the accessory cannot be used, this accessory uses too much energy. money is good, not your device…updates please.. ### 1/5 — Broken *2024-12-31, version 2.0.0* Latest update (from yesterday) no longer allows me to connect with my P2. ## Most praised reviews (10 highest-rated) ### 5/5 — Zero issues. Shockingly good for the money *2024-06-30, version 1.7.0* It’s not here to really compete with the Helix or Quad. It’s a very affordable, convenient alternative to packing a big board to the hotel or couch. I’ve had hours of fun. ### 5/5 — perfeito! (Prime2) *2023-11-09* Funcionando muito bem, sincronização, bluetooth, lay-out intuitivo, tuner, excelente aplicativo! ### 5/5 — INCREDIBLE APP *2022-12-25* 10/10 this app is amazing. Highly recommend. No bugs. ### 4/5 — App *2025-09-09, version 2.1.0* This is my first multi-effects pedal, and after seeing many positive reviews online, I decided to give it a try. The ability to combine cabinets, amps, delays, and other effects so easily is truly impressive—especially for a price that isn’t too high. As a beginner, I found it very intuitive and fun to use right from the start. I’ve really enjoyed exploring its features and customizing my sounds. However, after the most recent update, I can no longer pair the app with my Mooer Prime M2 😔. While it’s a relief to know that my presets are still saved on the device, I’m someone who really enjoyed tweaking them through the app, since it made everything more visual and user-friendly. I truly hope this issue gets fixed soon. I’m very grateful for all the work that’s gone into this device—it’s a very complete and impressive tool. I just hope the user experience keeps getting better with future updates. ### 4/5 — BPM adjustment could be improberò *2024-03-06* The application is well structured and functional. I would add a slider to adjust the metronome and drum bpm because I find the side arrows inconvenient. True, you can also adjust them by tapping, but the slider imho is most convenient. Thanks in advance for your time. ### 4/5 — Quase perfeito *2024-01-01* Precisa melhorar o app, tem coisas que são bem chatinhas de mexer por exemplo quando quero deixar o master em 50 de um amplificador se o dedo escorregar ele vai pra 53 podia ter um input pra poder digitar o texto em tudo O pitch shifter precisa melhorar tbm Mas se ajustar esses pontos é nota 10 ### 4/5 — Bluetooth trouble *2023-08-25* On the latest ios , the app says: Bluetooth is off, please turn it on and try again. However Bluetooth is on. On an old iPad it works fine. Other than that is good app. ### 4/5 — В целом понравилось *2023-02-13* В целом все здорово, удобно и понятно. Пользуюсь уже несколько месяцев.Звук прям порадовал! Теперь на репетицию беру только его вместо моего большого и тяжелого процессора. Но есть пара замечаний разработчикам: 1. Неудобно что нельзя выбрать 2 эффекта из одного блока. Например в одном блоке находится и нойзгейт и компрессор, но выбрать можно что то одно. Там же сидит и автоквак. Можно было бы добавить дублирование блока в цепочку 2. Добавьте возможность ставить музыку для упражнений из других источников. Например из ютуба или любого другого музыкального сервиса. 3. Было бы здорово если бы вдобавок к беспроводному футсвитчу выпустили так же и беспроводную педаль экспрессии которая бы работала с приложением. ### 3/5 — Nach Update *2025-01-20* Lautstärke schwankt ### 3/5 — Great app but problems with latest update *2023-09-14, version 1.4.0* It’s a great app, but with the latest update, I can’t log in as it keeps returning “Connection timeout” after about 10 seconds. Also, with the P2, I can’t see any way to load firmware for the bass guitar. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*