# Moonbeam Car Wash — user reviews

> 9 indexed App Store user reviews of Moonbeam Car Wash by Superoperator Oy.

- Source: https://appshunter.io/ios/app/moonbeam-car-wash/id6446584757/reviews
- App overview in markdown: https://appshunter.io/ios/app/moonbeam-car-wash/id6446584757.md

## Most critical reviews (9 lowest-rated)

### 1/5 — Hemsworth wf9

*2025-08-08, version 1.1.0*

Went to use the car wash could not find the right moonbeam on app and was charge both for subscription & for car wash paid £36 in total never again!

### 1/5 — ZERO CUSTOMER SUPPORT

*2025-03-28, version 1.0.8*

Signed up, went to the car wash, twice. Each time, someone was already using the machine, proving it was operational yet when it was my turn, nothing. It didn’t pick up on my plates or start the service. It would only work if I made a further payment at the kiosk. I emailed twice, got no response. I called 8 times on different days and times, nobody answered. Finally, I requested my bank issue a CHARGEBACK and they recovered the funds within 24 hours. I recommend anyone else in the same position, do the same if they are unable to speak with customer service and ask for a refund.

### 1/5 — Spotless finish

*2025-01-26, version 1.0.8*

It’s claimed a spotless finish, well that’s not quite true, the air blower isn’t strong enough, you end up getting the towel out to clear the water off!

### 1/5 — Rubbish app

*2024-09-03, version 1.0.8*

Can’t get past the first screen as it won’t let me scroll to the buttons

### 1/5 — Worst app ever

*2024-06-25, version 1.0.8*

App wants too many details just to wash my car. Wash not worth a tenner and the app pushes the subscription too much. Makes the app difficult to sign up with

### 1/5 — Not great

*2024-03-16, version 1.0.8*

I used this for the first time and to be honest for £10 it’s overpriced my car wasn’t totally clean and it certainly wasn’t dry when finished , for £7 I could have had a full hand wash done less than 500 mtr away so , sorry won’t be using this again

### 1/5 — How much info do you need

*2024-01-14, version 1.0.8*

How much data do you want from me? You are my registration my name, my email my phone my address and my bank details just to wash your car no thank you

### 2/5 — Bad support

*2024-11-20, version 1.0.8*

When it works it’s fine but the washers are out of order 50% of the time , I recently put private plates on and the app won’t allow me to update the car or even delete existing car to add new car , I emailed support a couple of time and zero reply so for the second time I’m cancelling this account probably for good till is time , I give 2 star because that’s the amount of washes I got from a months subscription

### 3/5 — Bugs

*2023-12-23, version 1.0.8*

Need to fix the bugs in the app.
Can’t select buy a subscription as can’t scroll down to the buttons.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*