# moonbowls — user reviews > 25 indexed App Store user reviews of moonbowls by Salted Inc, rated 4.88/5 from 906 ratings. - Source: https://appshunter.io/ios/app/moonbowls/id1520611611/reviews - App overview in markdown: https://appshunter.io/ios/app/moonbowls/id1520611611.md - Rating breakdown: 5★ 843 · 4★ 40 · 3★ 8 · 2★ 4 · 1★ 11 ## What do users think of moonbowls? Overall sentiment: neutral **Pros** - 👍 Consistent flavor and portions - 🍴 Delicious and healthy food options - 🚀 Easy to use app - 🔒 Convenient pick-up system **Cons** - 🐛 Missing order items - 🤔 Confusing rewards program - ⏱️ Delayed order deliveries - 💰 Expensive pricing **Commonly reported bugs** - Inoperable QR code on receipts - Glitches caused by third-party integration - Issues with account creation and login **Most requested features** - Add Apple Pay payment option - Improve extra sauce and dressing options - Restore order history after app updates ## Newest reviews (5 of 25) ### 4/5 — Works well, please add Apple Pay to payment methods! *2021-11-21, version 1.1.8* .. ### 5/5 — Wow *2021-01-25, version 1.0.7* The pictures are extremely helpful and the user experience is A+ ### 5/5 — Love this place! *2020-11-24, version 1.0.6* Always have good experiences with moon owls! Yum! ### 5/5 — Easy ordering *2020-11-05, version 1.0.5* Easy to order and customize options. Liking it a lot so far. ### 5/5 — Moonbowls is the best *2020-10-29, version 1.0.5* I crave moonbowls every day and dream about the Avocado Bulgogi every night. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing Parts of Order *2026-02-06, version 2.1* We ordered lunch yesterday and 2 whole bowl entrees along with 2 appetizers and extra sauces were missing. The toughest part was not being able to speak with someone at Moonbowls to get it rectified. It was delivered by U er Eats. Some of our team received and ate their bowls. I had to get some leftover yogurt for lunch. I’m sure it would have been good but I’m very frustrated and disappointed. The QR code on the receipt was inoperable so there’s that! ### 1/5 — This is stupid, I can't create an account and when I do it says I already have one *2024-02-11, version 1.2.4* I can't even order or checkout. Why do I need an account to check out? I'm tryna to throw money at you and I can't even. ### 1/5 — Glitchy due to Lunchbox *2023-06-25, version 1.2.3* Lunchbox is messing the app up. ### 2/5 — Deceiving Rewards *2025-07-15, version 2.1* Moonbowls says that they have a rewards program but there’s absolutely no way to access any rewards points or program. This is unprofessional and reflects poorly on the company. The website and the app have no sections for rewards yet they always advertise that they have a rewards program. ### 2/5 — Utterly disappointing *2025-01-24, version 2.1* I ordered my dinner having not had a proper meal All day. Here eagerly awaiting my food to arrive at 9:12 pm which turned into 9:30 which then turned into 9:45 which then turned into 10pm which never showed up. Next thing I know order was cancelled & reimbursed. This after I tried calling 2 times and the call went no where; just disconnected prematurely. Thank you for the “great” customer service moonbowls!! ### 2/5 — Need to update the extra sauce and dressing option *2023-06-03, version 1.2.3* Need to update the extra sauce and dressing option. Currently making customer pay for sauce in order to add items to cart. ### 3/5 — Amazing food, but… *2024-11-03, version 2.1* Why have tipping as an option for pickup? Discourages me from ordering as I worry leaving 0 tip would cause repercussions, and I’m just picking up? I can order pickup on Uber Eats where tipping is not even an option, so why use the app when I have that option? ### 3/5 — New app deleted my orders history *2024-05-01, version 2.0* Hello! Loyal customer here! I love your food and up until today, I loved your app as well. The updated app made me create a new account (it didn’t recognize my old credentials), and all my points and order history are gone. Please advise. ### 3/5 — Too expensive *2022-04-07, version 1.2.1* Too expensive bro ### 4/5 — Payment *2022-01-05, version 1.1.9* Solid app but I wish I could use Apple Pay. ## Most praised reviews (10 highest-rated) ### 5/5 — Consistency is bliss! *2024-06-07, version 2.1* I love finding a new place to eat that offers consistency in flavor, portions and health! ### 5/5 — Excellent App! *2024-01-03, version 1.2.3* Easy to use app. ### 5/5 — Delicious *2023-01-13, version 1.2.3* I love Moon Bowls. They offer delicious vegan options. I’m a little confused as to why chicken is part of the menu, but there are plenty of gluten free plant based options, which is challenging to find. Pick up is easy and convenient. Love their locker pick-up system. My favorite is the spicy bulging with avocado, and of course the pot stick. Trying the spicy cauliflower, Korean bbq, I believe. I’m sure it will hit the spot. ### 5/5 — If you like Moonbowls *2022-10-20, version 1.2.3* Get this app- getting promos and rewards! ### 5/5 — Great Food & Healthy!!! *2022-08-19, version 1.2.3* This place is DELICIOUS!!! And their food has really been keeping my on track with my diet! I’ve been going to the 3 days straight since I discovered this place. ### 5/5 — Incredible food! Great for vegan and gluten free. *2022-06-26, version 1.2.1* So fresh, so tasty and healthy without any loss of joy! I highly recommend. ### 5/5 — Best Korean bowls! Super healthy! *2022-01-19, version 1.1.9* Their flavors are incredibly delicious you will be surprised. I will keep come for more! ### 5/5 — Healthy Korean *2022-01-13, version 1.1.9* Excellent new restaurant. Food tastes awesome! ### 5/5 — Super satisfying! *2021-02-19, version 1.0.9* Very impressed! Great food and great service :) ### 5/5 — good app, better food *2021-02-14, version 1.0.9* Can’t beat organic kale. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*