# MooneyGo (myCicero)

> Italian mobility app for parking, public transport, tolls, and payments. (iPhone/iPad app by Pluservice.net.)

- Source: https://appshunter.io/ios/app/mooneygo-mycicero/id595700208 (this page in markdown: same URL + `.md`)
- Developer: [Pluservice.net](https://appshunter.io/developer/423327572)
- Category: Travel, Utilities
- Price: Free
- Rating: 3.54/5 from 194 App Store ratings · 251 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 175 MB
- Languages: English, Italian
- Released: 2013-01-31
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mooneygo-mycicero/id595700208/reviews.md

## What is MooneyGo (myCicero)?

Sosta, trasporti, telepedaggio autostradale e oggi anche pagamenti e ricariche

MooneyGo è l’app gratuita con la più ampia offerta di servizi di mobilità in Italia: parcheggia sulle strisce blu e nei parcheggi in struttura, pianifica ogni giorno i tuoi spostamenti, acquista biglietti di mezzi pubblici e treni, muoviti con i servizi in sharing o in taxi, viaggia in autostrada senza code al casello e in sicurezza grazie al servizio di assistenza stradale, gestisci pagamenti e ricariche in modo sostenibile e veloce.


PAGAMENTI E RICARICHE (Novità)

- Paga il bollo auto, anche di targhe non registrate in app
- Paga bollettini e avvisi PagoPA
- Effettua ricariche telefoniche


TI SPOSTI IN AUTO?

- Paga la sosta su Strisce Blu in oltre 500 comuni italiani, terminandola in anticipo o prolungandola quando vuoi: paghi solo i minuti effettivi
- Prenota in anticipo il tuo posto in più di 450 parcheggi in struttura, presso aeroporti, stazioni, porti e in città
- Attiva il dispositivo di telepedaggio MooneyGo: potrai saltare le code al casello su tutte le autostrade italiane, pagare automaticamente Area C Milano, traghetti e oltre 380 parcheggi convenzionati, richiedere il servizio di Assistenza Stradale MooneyGo, attivo 24 ore su 24, direttamente dall’app.


UTILIZZI I MEZZI PUBBLICI?

- Acquista biglietti, carnet e abbonamenti per autobus e metro di oltre 140 compagnie di trasporto in tutta Italia, tra cui ATAC Roma, ATMA, TPL FVG, Autoguidovie e molte altre
- Compra biglietti del treno per Trenitalia (Regionali, Intercity, Frecce) e Italo
- Prenota o richiedi un taxi e paga direttamente dall’app
- Noleggia monopattini o bici elettriche per muoverti in modo veloce e sostenibile nelle principali città italiane, grazie alla mappa interattiva che ti mostra il mezzo più vicino
- Consulta orari, fermate e aggiornamenti in tempo reale di bus, metro e treni
- Confronta le diverse soluzioni di viaggio e scegli la combinazione di mezzi più comoda per arrivare a destinazione

 
MOONEYGO INCONTRA IL DIVERTIMENTO

- Acquista biglietti d’ingresso per musei, mostre, parchi acquatici, eventi e luoghi di interesse direttamente dall’app
- Pianifica e organizza i tuoi spostamenti per vivere al meglio ogni esperienza, in città o in viaggio


ASSISTENZA DEDICATA

Hai bisogno di supporto? Entra in app, vai nel Profilo e scopri come contattare l’assistenza.

Bollo auto, bollettini e pagoPA sono servizi erogati da Mooney S.p.A.

## Key features

- Pay for blue zone parking
- Book parking garage spots
- Manage highway tolls and roadside assistance
- Buy public transport and train tickets
- Rent e-scooters and e-bikes
- Pay vehicle road tax and bills
- Top up mobile phone credit

## What do users think of MooneyGo (myCicero)?

Overall sentiment: negative

**Pros**

- 🚀 Convenient parking payment without coins
- ⏱️ Pay only for actual time used
- 🔄 Easy ticket extension from phone
- 🎫 Integrated transport and parking services
- 📍 Real-time bus information available
- 💳 Multiple payment methods supported
- 🌍 Coverage across multiple Italian cities

**Cons**

- 🐛 Frequent app crashes and freezes
- 📱 Constant forced logouts between sessions
- ❌ SMS verification fails for non-Italian numbers
- 🔐 Registration process extremely complicated
- ⏳ App runs very slowly and unresponsively
- 💸 Mandatory 5€ minimum wallet top-up
- 🎫 Purchased tickets frequently disappear
- 📞 Non-responsive customer support
- 🚫 QR codes don't work at gates/turnstiles
- 🌐 Poor English translation throughout
- 💳 Doesn't accept foreign credit cards
- 📧 Refund requests ignored indefinitely
- 🔄 Requires re-entering card details every transaction
- ⚠️ No Apple Pay or modern payment integration

**Commonly reported bugs**

- SMS verification codes never arrive
- Registration fails with generic error messages
- App crashes during payment processing
- Tickets purchased but not appearing in account
- QR codes not readable at validation points
- Automatic logouts after closing app
- Payment transactions fail repeatedly
- App doesn't send confirmation emails
- Captcha verification loops infinitely
- Connection errors despite working internet
- Tickets disappear after validation
- Map functionality inaccurate and slow
- Blurry/malfunctioning image verification
- Field data resets during form entry
- License plate format validation too strict
- 2-minute QR code activation timer insufficient in metro tunnels

**Most requested features**

- Apple Pay integration
- Apple Wallet support for tickets
- Touch ID/Face ID authentication
- NFC technology support
- Dark mode option
- Better UI/UX design modernization
- Direct card charging instead of wallet top-ups
- Ability to share tickets/passes with other users
- Live bus tracking
- Better offline functionality
- Ticket storage across multiple devices
- Printable ticket option
- Email verification alternative to SMS
- Search functionality for country codes

## Recent user reviews (10 of 251)

All indexed reviews: https://appshunter.io/ios/app/mooneygo-mycicero/id595700208/reviews.md

### 1/5 — Terrible experience

*2026-05-27*

I used the app during a trip to Italy in July 2025 and added €75 to my account. I was unable to use the service and requested a refund in August 2025.

I provided all requested information, including my Wise bank details, and was told the refund had been submitted and would be completed within 30 days.

It is now May 2026, and I still have not received my money.

Customer support kept sending generic responses for months and eventually stopped responding completely. Extremely disappointing experience.

### 1/5 — Terrible app

*2026-05-20, version 17.6.3*

The app is hard to navigate and does not help you get from A to B.

### 5/5 — Buses in Liguria

*2026-03-06, version 17.4.2*

Very precise real time information on buses and convenient ticketing

### 1/5 — Nutzlos

*2025-12-24, version 17.1.6*

Anmeldung funktioniert nicht

### 1/5 — Cannot get Account

*2025-11-10, version 16.4.2*

Don’t waste your time trying to get an account. The process fails out for foreigners whether from the app or from the mobile website. The app just gives an error box. The website lets you pick the US country code (1), but the shows an American flag next to the code 39.

### 1/5 — App

*2025-10-28, version 16.4.2*

Worst app ever, I would rather go by foot rather than use this again

### 1/5 — Not reliable at all.

*2025-10-24, version 16.4.2*

I requested a refund for my remaining balance months ago, but never received it. My deposited credit and parking history disappeared from the app. Support is not responding anymore.

### 1/5 — Peu intuitif et impossible de récupérer le solde de son compte

*2025-10-11, version 16.4.2*

Contrairement à EasyPark, on est obligé d’alimenter son compte par tranche de cinq euros. Et lorsque vous n’avez plus besoin d’utiliser l’application, il est impossible de récupérer le solde puisque personne ne répond aux mails. On est à la limite de l’arnaque.

### 1/5 — Error

*2025-09-11, version 16.4.2*

Sempre que pode ele não funciona, parece que essa é a meta; parabéns para os responsáveis

### 1/5 — Delay in processing payment

*2025-09-11, version 16.4.2*

Tried to top up credit to pay for parking, didn’t appear in my account for 48 hours. Totally useless.

## Frequently asked questions about MooneyGo (myCicero)

### What can I do with the MooneyGo app?

MooneyGo is a comprehensive mobility app for Italy. You can pay for blue zone parking, book spots in parking garages, manage highway tolls with a dedicated device, and purchase tickets for public transport like buses and trains. It also allows you to pay vehicle road tax, utility bills, and top up your mobile phone credit.

### How does the parking feature work?

You can pay for parking on blue zones in over 500 Italian municipalities. The app allows you to start and stop your parking session, and you only pay for the actual minutes used. You can also pre-book your spot in over 450 parking garages located at airports, stations, ports, and within cities.

### Is the app free to use?

Yes, the app itself is free to download and use. The services provided, such as parking, public transport tickets, and toll payments, will incur their respective costs, which are paid through the app.

### What kind of public transport tickets can I buy?

You can purchase tickets, carnets, and season passes for buses and metros from over 140 transport companies across Italy. Additionally, you can buy train tickets for Trenitalia (including Regional, Intercity, and Frecce) and Italo. The app also provides real-time schedules and updates for buses, metros, and trains.

### What are the payment and recharge options available?

The app supports various payment and recharge services. You can pay your car road tax, even for plates not registered in the app, settle PagoPA bills and notices, and perform mobile phone top-ups. These services are provided by Mooney S.p.A.

## Version history (last 5 releases)

### 17.10.1 — 2026-08-05

Bugfix e migliorie generali

### 17.9.0 — 2026-07-28

Grandi Novità in MooneyGo!
- Promo Telepedaggio: attiva l'offerta di telepedaggio MooneyGo e hai 1 anno di canone gratuito!
- Paga bollo auto, bollettini e pagoPA, effettua ricariche telefoniche, tutto in un'unica app.
- Attiva la sosta su strisce blu anche a San Marino e in oltre 550 città e località turistiche italiane di mare, montagna e lago! 
- Da ora puoi anche prenotare i parcheggi per gli eventi direttamente da app.

### 17.8.3 — 2026-07-07

Bugfix e migliorie generali

### 17.8.1 — 2026-06-22

Bugfix e migliorie generali

### 17.8.0 — 2026-06-17

Bugfix e migliorie generali

## Apps similar to MooneyGo (myCicero)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [AVM Venezia Official App](https://appshunter.io/ios/app/avm-venezia-official-app/id1051672947) | 1.2 (187) | Free | Travel |
| [Trenìt! - find Trains in Italy](https://appshunter.io/ios/app/trenit-find-trains-in-italy/id1058908183) | 4.9 (3,620) | Free | Travel |
| [DropTicket](https://appshunter.io/ios/app/dropticket/id916708542) | 2.4 (11) | Free | Travel |
| [itTaxi](https://appshunter.io/ios/app/ittaxi/id527559443) | 1.9 (118) | Free | Travel |
| [Trenitalia](https://appshunter.io/ios/app/trenitalia/id331050847) | 3.4 (369) | Free | Travel |
| [Italo: Italian Highspeed Train](https://appshunter.io/ios/app/italo-italian-highspeed-train/id804056898) | 4.9 (8,470) | Free | Travel |

## More apps by Pluservice.net

- [Arriva MyPay](https://appshunter.io/ios/app/arriva-mypay/id1004971217)
- [Maker Faire Rome](https://appshunter.io/ios/app/maker-faire-rome/id1045989279)
- [Autoguidovie](https://appshunter.io/ios/app/autoguidovie/id1066746051)
- [Go Eav](https://appshunter.io/ios/app/go-eav/id1131254207)
- [ATMA](https://appshunter.io/ios/app/atma/id1141838689)

All apps by Pluservice.net: https://appshunter.io/developer/423327572

## Related topics

[my cicero](https://appshunter.io/ios/topics/my-cicero) · [mooneygo](https://appshunter.io/ios/topics/mooneygo) · [oneplus eld](https://appshunter.io/ios/topics/oneplus-eld) · [mooney](https://appshunter.io/ios/topics/mooney) · [enel x srl](https://appshunter.io/ios/topics/enel-x-srl) · [jj keller eld](https://appshunter.io/ios/topics/jj-keller-eld) · [atac roma](https://appshunter.io/ios/topics/atac-roma) · [mckesson canada](https://appshunter.io/ios/topics/mckesson-canada) · [tper](https://appshunter.io/ios/topics/tper) · [elgin 311](https://appshunter.io/ios/topics/elgin-311) · [ct protocols](https://appshunter.io/ios/topics/ct-protocols) · [enel ceará](https://appshunter.io/ios/topics/enel-ceará) · [southern indiana](https://appshunter.io/ios/topics/southern-indiana) · [midsouth water services](https://appshunter.io/ios/topics/midsouth-water-services)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*