# Moonlight: Smart night light — user reviews

> 15 indexed App Store user reviews of Moonlight by Ustellar Technology Inc., rated 1.77/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/moonlight-smart-night-light/id1602343647/reviews
- App overview in markdown: https://appshunter.io/ios/app/moonlight-smart-night-light/id1602343647.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 17

## Most critical reviews (10 lowest-rated)

### 1/5 — Get a different device

*2026-03-11*

I cannot get it to connect at all. Have tried severything possible. Can’t get ahold of support either. Very poor design because the idea and everything else is great. Can’t change the time, set up alarm, or anything…

### 1/5 — To many issues

*2025-08-25*

This app work one minute than it’s faulty the next I’m disappointed

### 1/5 — 👎🏼

*2023-10-07*

cannot get the bluetooth to work at all. that’s the only reason i bought this light.

**Developer response:** We are very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — Loved it until it stopped working

*2023-07-18*

Worked until I updated my phone and now it won’t connect at all. Extremely frustrating.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — Stopped working with phone update

*2023-07-11*

This was working great till I updated my iphone a few days ago. Now it won’t find the light. I hope they fix this asap. My husband didn’t update his yet and it works on his phone. Please update your app.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — ugh

*2023-06-30*

the app was working perfect and then i updated my phone to the current IOS 16, and now all of a sudden it stopped working and i can’t pair the light/sound machine to the app AND i can’t find the already paired sound machine on my app anywhere. i was LOVING this light/sound machine combo too. very irritating and frustrating.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — Frustrated

*2023-05-04*

First time I paired the light to my phone was super fast and easy but light unpaired for whatever reason and I am finding it impossible to re-pair it!

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — Not great

*2023-04-24*

This app works for two days then has to be deleted and re downloaded to work. When it connects which isn’t often kid actually likes it.

### 1/5 — Can't find device

*2023-02-23*

Pretty much a useless device. Can't find the device after it's already been paired for a month.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 1/5 — No customer service

*2023-02-13*

Trying to connect and is not easy…finally got connected on iPhone, but cannot add to my tablet.  Sent email several days ago and no reply…..will probably return.  And I can’t even complete this review as it doesn’t like my names

## Most praised reviews (5 highest-rated)

### 5/5 — Good

*2023-08-03*

As soon as I change my phone, it could not be paired anymore, but I sent an email to them and they answer me quickly, and my problem is solved.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 5/5 — Stopped working with IOS 16.4.1

*2023-05-16*

This app stopped working when I’ve installed new iOS version. It can’t find by Bluetooth the lamp. Can that be fixed?

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

### 4/5 — Please add slow fade out stop of sound

*2024-02-29*

It works perfect. Would really appreciate if you could add a feature in app so that the sound gradually slow down to stop rather than hard stop.

### 3/5 — Decent

*2023-04-08*

Decent app when it works. Bluetooth will always connect to the device (after I have to search for it manually), but half the time, the sound doesn’t work. The light feature can always be changed with Bluetooth, so I know it’s connected, but the sound doesn’t come out. I have to physically get up and turn it on/off with the hard button.

### 2/5 — Bad

*2023-07-14*

As soon as I change my phone, it could not be paired anymore.

**Developer response:** I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*
