# Moonlite - Storytime Projector — user reviews > 330 indexed App Store user reviews of Moonlite by RedwoodVentures LLC, rated 3.84/5 from 497 ratings. - Source: https://appshunter.io/ios/app/moonlite-storytime-projector/id1538554728/reviews - App overview in markdown: https://appshunter.io/ios/app/moonlite-storytime-projector/id1538554728.md - Rating breakdown: 5★ 297 · 4★ 42 · 3★ 24 · 2★ 34 · 1★ 96 ## What do users think of Moonlite? Overall sentiment: positive **Pros** - ⭐ Wonderful customer service - 🎉 Fun and engaging stories - 🌙 Great bedtime routine - 💻 Easy to use app - 👨‍👩‍👧‍👦 Enjoyed by the whole family **Cons** - 🐛 App crashes and bugs - 🤔 Activation codes not working - 🔍 Difficulty aligning projector - 🔊 Background music too loud - 📱 Compatibility issues with newer phones **Commonly reported bugs** - App keeps opening other apps - Unable to create account or login - Stories disappearing from user accounts - Activation codes not working **Most requested features** - Add read-along narration option - Improve story sorting and organization - Expand story library with more languages and titles - Allow disabling of background music ## Newest reviews (16 of 330) ### 4/5 — Love Moonlite!! *2026-06-10, version 3.9.1* We have been using Moonlite for a couple years now and while we run across some bugs in the app sometimes, I will say their customer service is top notch and always willing to help and they respond quickly! 5 stars for customer service, 4 stars for the app as there are a couple things we’ve come across that are a bit annoying but tolerable. Our kids love getting to pick out a story reel every night and getting to lay down and look at the pictures on the ceiling. It’s such a fun bonding time with our family! Would recommend the app and story reels to all friends and family! ### 5/5 — Great product and customer service *2026-04-14, version 3.9.1* My kids love bedtime with their projector stories. Customer service has been super responsive to any enquiries about int’l shipping and codes, so am very happy with both product and support. My kids who are approaching 8 still enjoy it! ### 5/5 — Customer service *2026-04-07, version 3.9.1* I have a few of the Moonlite stories with the projector for my kids. All four love them. This review was prompted by the fantastic customer service I just experienced with Moonlite. I bought a 2 story pack. One of them worked one didn’t. I emailed as was prompted on the error message through the app. I got a response well within 24 hrs with a new code. I tried it and it didn’t work but forgot about it. They then took the initiative to email me to see how I was doing with my issue and followed up until resolution. I was very impressed with this. Sometimes I feel like a crotchety old lady sitting in my house thinking to myself “ no one likes to do their jobs right anymore”. Moonlite is still doing a good job ;) ### 5/5 — Great product and customer service *2026-04-06, version 3.9.1* We love the Moonlite projector and use it every night. I forgot to scan 2 boxes and threw away the packaging, and customer service was so quick and helpful. ### 5/5 — My kids love it! *2026-04-06, version 3.9.1* We love using the Moonlite projector at bedtime. Such a fun, calm way to wind down. Their customer service/support is also great. I threw away the box for one of our stories not realizing I needed the code to activate it. I reached out and received a reply within minutes and they resolved the issue! ### 5/5 — Such a fun way to do storytime *2026-04-05, version 3.9.1* My kids absolutely love the Moonlite projector, especially my four year old. It’s such a fun way to do storytime. We’ve purchased 8 stories so far and have loved every one. We had an issue with one of the activation codes today and received an email within two hours with a new activation code on a Sunday. Incredible service! ### 5/5 — My Kids Love It *2026-04-01, version 3.9.1* I got a Moonlite projector secondhand with a couple of books. My kids absolutely go crazy for it and it makes bedtime so much more enjoyable. I even had an extra disc that didn’t have the original QR code and I spoke to customer service. They were kind enough to give me an additional code for the book which I was very appreciative of. It’s a really fun idea and I enjoy this product ### 2/5 — Projector clip doesn’t stay *2026-03-31, version 3.9.1* The projector clip hangs on to the edge and anytime my baby touched it (or I bumped it), it would fly off. Sucks. ### 5/5 — So fun! *2026-03-29, version 3.9.1* My son is obsessed with Eric Carl and he absolutely loves the storytime projector! Keeps him engaged and brings books and stories to life in a new way. We really love the Bible stories as well! ### 5/5 — My 4 yo daughter asks for it every night! *2026-03-14, version 3.9.0* This has been one of the most wonderful little discoveries for our family. My daughter absolutely loves the stories, and our bedtime routine has become something we all look forward to. There’s something magical about turning off the lights, projecting the images on the wall, and reading the story together. For me, it’s also very nostalgic. When I was a child, my mom used to set up a projector at night and read stories while the pictures appeared on the wall. It created such a warm and peaceful moment before bedtime. Moonlite brought that feeling back for me, and now I get to share it with my daughter. The stories are engaging, the setup is simple, and it turns reading into a beautiful shared experience. Highly recommend it for families who want to make bedtime feel a little more special. ### 5/5 — Great *2026-03-04, version 3.9.0* My son loves these books and asks for them daily. Also great customer service to answer questions or address issues. ### 5/5 — Wonderful customer service *2026-02-23, version 3.9.0* I was so upset to find that my activation cards were lost for multiple books and my email was hacked so I couldn’t log in to my account. Fortunately customer service was able to help quickly and we are now enjoying these books. We have been enjoying them for 7 years now. ### 2/5 — Cash Grab *2026-02-14, version 3.8.9* Cute, and my 4yo. loves the stories that came in the box (4 Eric Carle stories). But when we went to order more stories, we discovered a single story costs $12! We cannot afford that. And what’s annoying is that every time you finish a story, a pop-up pushes a new story to pay for. It’s just a cash grab! Many of these children’s authors would be horrified. ### 2/5 — What happened? *2026-02-14, version 3.8.9* I have several books downloaded on my iPhone 13 which has worked for years. Tonight when I went to use it, it goes straight to Word Processing Software. When I go back to the app it crashes. I deleted and reloaded it and it still does the same thing. Can anyone please help me to fix this? Like others, I have spent a lot of money on this product and stories. ### 5/5 — Moonlite Customer Support *2026-02-03, version 3.8.7* Thank you, Moonlite. Customer support for helping me with my activation code issue. You all were very prompt, helpful, and kind. I was able to reach you on a weekend and start reading to my toddler that night! He loved it! ### 5/5 — Love *2026-01-18, version 3.8.7* I love this so much. My son asks for it every single night before bed and I couldn’t be happier with how much he loves it and asks for it! Reminds me of a shareable version of the view master I had as a kid and the nostalgia is comforting when I’m using it ## Most critical reviews (10 lowest-rated) ### 1/5 — Wasted so much money *2026-06-24, version 3.9.1* I purchased a bunch of reels and now their app is now working ### 1/5 — Won’t even let me sign in *2026-02-18, version 3.8.9* The app won’t even let me sign in. Keeps saying “oops something’s wrong.” ### 1/5 — Upgraded phone lost compatibility *2026-01-30, version 3.8.7* Let me preface this review with the fact that we have 3 Moonlite projectors and hundreds of dollars worth of disks. My wife and I upgraded to the iPhone 17Pro and ProMax, and now the projector is completely incompatible with our phones. Moonlite needs to come up with a hardware fix to make this right. If you have either of the two most popular current generation phones, avoid for now. ### 1/5 — waste of money *2026-01-28, version 3.8.7* awful. app doesn’t even work. as soon as I open the app, it directs me into the indeed app. if I try to go back in the moonlite app after that it just keeps crashing. ### 1/5 — Fix it *2026-01-10, version 3.8.6* Fix it ### 1/5 — Moonlite *2025-12-30, version 3.8.5* Sad gonna have to return it since my iPhone is 14 and can’t make an account silly requirement sad since my son was looking forward to it bad Christmas gift ### 1/5 — Indeed and Landscape Mode *2025-12-29, version 3.8.5* The app immediately sends me to indeed every time I use it. ### 1/5 — App doesn’t work *2025-12-27, version 3.8.5* The app for some reason every time I try to log in and it goes to my homepage it keeps sending me to my indeed app. Extremely frustrating especially when trying to use the projector I bought with the books. Recommend buying another product where the app works very disappointing ### 1/5 — Terrible app, cannot get past email verification *2025-12-26, version 3.8.5* title says it all. tried multiple times. can’t get past email verification ### 1/5 — Unable to use App *2025-12-25, version 3.8.5* Do not receive verification email even though email address is correct ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing! *2026-08-31, version 3.9.1* We love the app. My kids ask to read them stories on the app every night. Would definitely recommend! And the customer service is amazing as well. ### 5/5 — Love it *2026-08-25, version 3.9.1* Moonlite Storybook Projector is an absolute must have for bedtime. We have used this projector for many years, and our 3 kids still thoroughly enjoy it. I continue to purchase new stories as they are the perfect length to keep kids engaged before bedtime . The only downside is the limited availability of new story reels within Australia . Highly recommend Moonlite story time projector . ### 5/5 — Fun way to read books! *2026-08-25, version 3.9.1* I love the Moonlite Storytime Projector! It works great with my Iphone, super clear and projects great! The books have extra sound effects underlined to push while you read along with background music for extra effects! It’s become a favorite bedtime routine! Customer service is great as well! Prompt and quick to fix should you have an issue!! I highly recommend!! ### 5/5 — Love it! *2026-08-19, version 3.9.1* We have used moonlight with all three of my kids. Our older two (8 and 10) still request it sometimes. It’s so fun snuggling up on the floor with them and projecting it on the ceiling or wall before bed. Highly recommend! ### 5/5 — Love it *2026-08-16, version 3.9.1* My 2 year old loves this at night time!! He’s only going to keep enjoying it more as he gets older! Loves the little Noises that come with some words and loves the trains on the ceiling before bed! ### 5/5 — Cute app and great customer service. *2026-07-13, version 3.9.1* My girls loved the projector and stories when they were younger and I loved reading the stories to them. Now they’re older and read independently I am passing it on to a friend but had lost all the activation codes, I emailed customer service to request the codes and they replied in less than 12 hours and resolved my query. Fabulous. 🥰 ### 5/5 — My kids love it *2026-07-06, version 3.9.1* I have been using this with my kids for years! All my kids love it, won't go to bed without reading at least one. But wish they can have more Bible stories though. ### 5/5 — Helped with what I needed *2026-07-01, version 3.9.1* I emailed moonlite because I bought my projector second hand and didn’t have any boxes for the codes. So I emailed them and they gave me a code for each story I had. I just sent a picture of the wheels I had and then they sent back the codes. They all worked and so glad we can know use them. When I emailed moonlite, they were so quick to respond and reply. That’s the fastest service I’ve ever gotten on an email for help with anything. Highly recommend ### 5/5 — Great app *2026-05-29, version 3.9.1* Great app/product, my baby loves the stories. Excellent customers service ### 5/5 — Very cute app *2026-04-15, version 3.9.1* Perfect app for my 2 year old almost 3. She absolutely loves the projector and stories. It works great with my IPhone 16 Pro. Highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*