Paid twice but cannot access or see report!
I have not received any emial in soam or anywhere else
Response from developer
Hi there! We're sorry for the frustration. We've already contacted you by email and are waiting for your reply so we can look into the double charge and resolve this issue. Please check your inbox (including your spam folder) and get back to us. We look forward to hearing from you! Best regards, Darya @ MoonX Team
J’adore
Супер
Response from developer
Здравствуйте, Инна! Большое спасибо за ваш отзыв! Нам очень приятно, что вам нравится MoonX 💜 Желаем вам приятного пользования приложением! С наилучшими пожеланиями, Дарья @ Команда MoonX
Übersichtlich und schön gemacht.
Response from developer
Hallo! Vielen Dank für dein schönes Feedback! Vielleicht ist es tatsächlich eine kleine Botschaft oder ein Hinweis, der gerade wichtig für dich ist. Manchmal begegnen uns bestimmte Karten öfter, weil wir uns mit ihrer Bedeutung noch etwas näher beschäftigen dürfen. Alles Liebe, Darya @ MoonX Team
167% price increase?
I think it is a mistake, from a marketing and customer experience standpoint. Despite the fact that 7,99$ might still be cheap, if like me you were only using it from time to time it is a significant increase and I’m guessing I’m not the only one this morning who going to cancel the subscription.
Good luck!
Response from developer
Hi! Thank you for sharing your honest feedback. We’re sorry to hear that the price increase came as an unpleasant surprise. We truly appreciate you being part of MoonX, and we’d love the chance to find a solution that works better for you. Please reach out to us at support@moonx.app so we can look into your situation and see what we can offer. Warmly, Darya @ MoonX Team
