# MoovBuddy: Your Health Coach — user reviews

> 216 indexed App Store user reviews of MoovBuddy by DGT YAZILIM SAGLIKVE DANISMANLIK HIZMETLERI ANONIM SIRKETI, rated 4.60/5 from 418 ratings.

- Source: https://appshunter.io/ios/app/moovbuddy-your-health-coach/id1220344077/reviews
- App overview in markdown: https://appshunter.io/ios/app/moovbuddy-your-health-coach/id1220344077.md
- Rating breakdown: 5★ 335 · 4★ 39 · 3★ 24 · 2★ 2 · 1★ 18

## What do users think of MoovBuddy?

Overall sentiment: negative

**Pros**

- ✅ Effective exercises for back and posture pain
- 📱 User-friendly interface and easy to follow
- 🔔 Helpful daily reminders and notifications
- 💪 Personalized exercise programs
- 🎯 Short, manageable workout sessions
- 👨‍⚕️ Recommended by physiotherapists
- 📊 Progress tracking capabilities
- 🎥 Clear video demonstrations
- 💡 Practical health tips and advice

**Cons**

- 💳 Deceptive free trial and hidden charges
- 🚫 Difficult or impossible to cancel subscription
- 📧 Poor customer service and unresponsive support
- 🐛 App crashes and freezes frequently
- 🔐 Unauthorized charges and billing issues
- 🌐 Limited language support (exercises in English despite language selection)
- ⚠️ Misleading 'free' app marketing
- 🔒 Subscription doesn't show in Apple/platform subscriptions
- 💰 Expensive pricing relative to free alternatives
- 🎬 Limited free content and aggressive paywall
- 🖼️ UI glitches and display issues
- ⏱️ Inaccurate workout duration information
- 🎵 Background music cannot be disabled
- 🔄 Repetitive exercise routines

**Commonly reported bugs**

- App won't open or launch
- White screen on startup
- Login and registration failures
- Slow app performance and freezing
- Subscription activation not working
- Verification code errors
- Incorrect workout duration display
- Icons not rendering properly
- Layout not adapting to device rotation
- Navigation broken in multiple areas
- Double billing on same day
- Consecutive day tracking not working
- Premium features still locked despite paid subscription
- Video loading delays

**Most requested features**

- Dark mode for evening use
- More exercise variety and less repetition
- Community features and social engagement
- Progress tracking and improvement visualization
- Adjustable background music or mute option
- Multiple language support for exercise descriptions
- Monthly payment plan option (not just annual)
- Free version with limited features instead of paywall
- Expert/professional user login for mobile
- Ability to adjust workout difficulty levels

## Newest reviews (10 of 216)

### 2/5 — エクササイズの説明が英語

*2025-08-02*

日本語を選択してもエクササイズの説明が英語なので、わからない

**Developer response:** こんにちは！言語設定に問題があると聞いて残念です。フィードバックをありがとうございます。アプリの改善とこの問題の早急な解決に取り組んでいます。質問やサポートが必要な場合は、info@moovbuddy.comまでお気軽にご連絡ください。あなたの姿勢と健康を向上させるお手伝いをします！

### 3/5 — Para kesintisi

*2025-06-03, version 2.13.3*

Ücretsiz türk telekom kodunu kullandıktan sonra para çekim yapılmaya devam edilmiş mailinize mail attım fakat dönüş yapılmadı lütfen ilgilenir misiniz ?

### 3/5 — sciatic

*2025-03-30, version 2.12.0*

Is not bad

### 1/5 — Scam app

*2025-03-08*

Upon signing up it signed me up twice. Once at a much higher rate. Emailed customer service and they said they would help then stopped responding

**Developer response:** We're sorry to hear about the sign-up issue and the lack of response from our team. Your experience is important to us, and we want to make it right. Please reach out again at info@moovbuddy.com, and we'll prioritize your case to ensure you get the help you need. Thank you for your patience!

### 1/5 — Cobrança Indevida

*2025-02-05*

O aplicativo parece ser bom. Mas mesmo eu não tendo reconhecido a aquisição do mesmo. Não existe um método fácil de você cancelar. Fique atento!

**Developer response:** Lamentamos saber que você teve essa experiência. Você pode cancelar sua assinatura acessando App Store → Perfil → Assinaturas. Caso precise de mais ajuda, entre em contato conosco pelo e-mail info@moovbuddy.com e teremos prazer em ajudá-lo!

### 1/5 — Don’t buy

*2025-01-31, version 2.11.3*

No free trial but billed twice in same day for app . Moovbuddy App + Subsplanrenewal with no option to cancel .

Update - no explanation as to why was charged double or offer to refund duplicate charge .

### 1/5 — Deceptive subscription service

*2025-01-24, version 2.11.3*

Deceiving promotion trial period. You get charged as soon as they get your card details.

### 1/5 — Don’t get it

*2025-01-23*

Horrible no description of movement very basic

### 1/5 — Unusable

*2025-01-08, version 2.11.1*

This app is unclear in several things. Also the navigation is broken. The idea is good but execution is terrible

### 5/5 — 🙏

*2025-01-04, version 2.11.1*

Uzun zaman önce geçirdiğim trafik kazası sonrasında omuzumda ağrılar ve hareket kısıtlılığı sorunu yaşadım. Moovbuddy sayesinde ağrılarım azaldı ve kas gücüm arttı. Ameliyattan kurtuldum resmen.
Teşekkür ederim verdiğim para sonuna kadar helal olsun 👌

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2026-05-05*

They quietly charge money once a month; it won’t let me restore my account to unsubscribe, and the password reset email never arrives.

500+ GEL over almost 2 years that I didn’t notice.

### 1/5 — Subscription Issue

*2025-07-31, version 2.13.3*

Charging me even I’m not active subscriber

### 1/5 — 期待外れでした。課金前に情報提供を！

*2025-07-02*

このアプリに期待して1ヶ月分の課金をしましたが、非常にがっかりしています。課金しないとアプリで何ができるのか全く分からず、試すこともできませんでした。
いざ課金してみると、内容はYouTubeなどで無料で見られるような一般的な情報ばかり。この程度の情報であれば、わざわざ課金する価値はないと感じました。
さらに驚いたのは、1ヶ月分課金したにもかかわらず、『パーソナルな内容にするには追加の課金が必要』と表示されたことです。これはあまりにも不親切ではないでしょうか。
課金前にアプリの機能やコンテンツについて、もっと明確な情報提供が必要です。現状では、ユーザーを欺くようなやり方だと感じざるを得ません。改善を強く求めます。

**Developer response:** こんにちは！あなたの体験についてお聞きして、とても残念に思っています。あなたのフィードバックは私たちにとって非常に重要で、あなたのフラストレーションを理解しています。私たちはアプリの機能について明確な情報を提供することを目指しており、その改善に取り組んでいます。質問があれば、またはサポートが必要な場合は、info@moovbuddy.comまでお気軽にご連絡ください。あなたの意見を共有してくれてありがとう！

### 1/5 — Başarısız

*2025-06-23, version 2.13.3*

Uygulamaya girer girmez daha ne olduğunu anlamadan, incelemeden ücretli planı alman için ekran çıkıyor. Dahası fiyat bir yerde başka, farklı ekranda başka, Türk telekom kampanyası diye sunduğu fiyat ne hikmetse başka olmasının yanı sıra daha pahalı. Bağlantımda hiçbir sıkıntı yok, telefonum en son sürüm, buna rağmen uygulamadaki simgeler doğru görünmüyor. Acaba üyelik yapsam mı, denesem mi derken bunları görünce anında vazgeçtim, hiç güven vermedi. Sanki uygulama yeni çıkmış ve hiç denenmeden piyasaya sürülmüş gibi.

### 1/5 — Bad UI and feels unsafe data wise

*2025-06-09, version 2.13.3*

Just data grab and overcharge for nothing

### 1/5 — Customer service is critically poor

*2025-05-17*

I have been facing problems with activating my subscription since day 1, didn’t receive any resolution even after a couple of weeks. Absolutely pathetic customer service. Not even caring to refund if they don’t know how to fix the problem.

**Developer response:** Hey there, we're really sorry to hear about the trouble with your subscription. We totally understand how frustrating this can be. Please reach out to us at info@moovbuddy.com, and we'll prioritize getting this sorted for you. Your satisfaction is important to us, and we appreciate your patience!

### 1/5 — Abonelik aktifleşmiyor

*2025-05-15, version 2.13.2*

Ücretini ödememe rağmen abonelik aktifleştirmiyor. Doğrulama kodu yollanırken hata oldu uyarısı veriyor mail attım cevap dahi gelmedi. Boşu boşuna ücret Ödemiş oldum.

### 1/5 — NO CONTESTAN

*2025-05-10, version 2.13.2*

Ni siquiera e podido usar la app y se me están haciendo cargos a mi cuenta de banco. No hay quien de seguimiento a este tema 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

### 1/5 — Mythomane

*2025-04-04*

On prétend qu’elle est gratuite mais c’est totalement faux

**Developer response:** Nous comprenons votre frustration. L'application propose des fonctionnalités gratuites, mais certaines options peuvent nécessiter un abonnement. N'hésitez pas à nous contacter à info@moovbuddy.com pour toute question ou clarification. Votre bien-être est notre priorité et nous sommes là pour vous aider.

### 1/5 — Sınırlı kullanım izni

*2025-03-31, version 2.12.0*

Premium üye olmama rağmen bazı egzersizleri açmıyor. Herşey için ekstra ücretler isteniyor.

## Most praised reviews (10 highest-rated)

### 5/5 — so nice

*2025-08-25, version 2.13.3*

i like it

### 5/5 — Sözleşme iptali

*2025-07-29, version 2.13.3*

Sözleşme iptalini nasıl yapıyoruz aylık satın almıştım iptal etmek istiyorum

### 5/5 — все классно,я правда улучшила осанку и перестала болеть спина

*2025-03-22*

отличное приложение

**Developer response:** Спасибо за ваш отзыв! Мы рады, что вам нравится приложение. Если у вас есть вопросы или нужна помощь с вашим персональным планом упражнений, не стесняйтесь обращаться к нам на info@moovbuddy.com. Мы всегда готовы помочь вам на пути к улучшению осанки и физического благополучия!

### 5/5 — Outstanding

*2025-03-04*

Great applications

**Developer response:** Thanks for your feedback! We're thrilled you find our app helpful. If you have any questions or need assistance with your personal exercise plan, don’t hesitate to reach out at info@moovbuddy.com. We're here to support your journey to better posture and wellbeing!

### 5/5 — My opinion

*2025-03-04*

It’s great app but it will be better if this program  will be free because you will get every day more and more customer think about it 💯 🤷‍♂️

**Developer response:** Thanks for your feedback! We’re glad you’re enjoying the app. We understand the desire for a free program and appreciate your suggestion. Our goal is to provide quality, personalized plans designed by physiotherapists to help improve your wellbeing. If you have any questions or need assistance, don’t hesitate to reach out at info@moovbuddy.com.

### 5/5 — Başarılı

*2025-02-17, version 2.11.3*

Çok başarılı bir uygulama

### 5/5 — Çoook Beğendim.

*2025-01-24, version 2.11.3*

Uzun zamandır iş yaşamımdan kaynaklı sırt ağrıları yaşan birisiyim. Denemediğim şey kalmadı. Fizik tedavi seanslarına gittim, ısı bantları kullandım, korse kullandım. Hiçbiri kalıcı bir fayda getirmedi. Bir haftadır yapıyorum ve epey bir fayda gördüm. Gün içerisinde gönderdikleri kısa egzersizler de çok işe yarıyor. Devam ettirebilirsem başka bir
Şeye ihtiyacım kalmayacak inşallah. Uygulama ücretli diye kötü yorum yapanlara da anlam veremiyorum. Bu devir de ne  ücretsiz acaba? Yakın bir arkadaşım çok tanındık birinden kayroprakti aldı 1200 TL para ödedi bir seansa. Bunun yanında yıllık 150 lira para değil bence.

### 5/5 — Posture training was so simple!!

*2025-01-23, version 2.11.3*

Never knew my AirPods could help fix my posture! The alerts are spot on and helped me become more aware of how I sit. Been using it for 1 month and my postureis now much better. Would be perfect if they added some progress tracking features to see improvements over time. Great value compared to buying fancy posture stuff. 👍

### 5/5 — Best health investment

*2025-01-23, version 2.11.3*

Started using this after my NHS physiotherapist recommended it. The personalized exercise plan is spot on - really targets my loss of cervical lordosis . Love how you can adjust the plan difficulty when exercises feel too easy/hard. One suggestion: would be nice to disable bacground music. I don’t need it while I’m exercising :)

### 5/5 — Daily Stretches Changed My Work Life

*2025-01-23, version 2.11.3*

Love the quick stretching exercises I can do at my desk! Used to get terrible neck pain from long hours at the computer, but these 2-minute stretches even really help. The app could use more variety in the stretching routines though - they get a bit repetitive after a while. Would also be great to have a dark mode for evening use. Still, it's helped me more than any other wellness app I've tried. Much better than painkillers! 💆‍♀️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
