# Moovr PH

> App-enabled bike and e-scooter sharing service for urban mobility. (iPhone/iPad app by Keepr Storage Solutions Inc..)

- Source: https://appshunter.io/ios/app/moovr-ph/id1532862305 (this page in markdown: same URL + `.md`)
- Developer: [Keepr Storage Solutions Inc.](https://appshunter.io/developer/1449944547)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 237 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 102 MB
- Languages: American English, Croatian, Dutch, Finnish, French (France), German (Germany), Greek, Italian, Japanese, Norwegian Bokmål and 4 more
- Released: 2020-11-17
- Data updated: 2026-09-04
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/moovr-ph/id1532862305/reviews.md

## What is Moovr PH?

Moovr is the first app-enabled bike and e-scooter sharing service in the Philippines. We provide easy mobility for Filipinos wanting to beat the city traffic.

With our app, you can:
Find the nearest bikes and e-scooter hubs
Scan the QR code on our ride locks for a seamless cashless transaction
Locate the nearest ride station when you’re done
Check your ride history

Remember to ride safely!

## Key features

- Find nearest bikes and e-scooters
- QR code scanning for unlocking
- Cashless transactions
- Locate ride stations
- View ride history

## What do users think of Moovr PH?

Overall sentiment: negative

**Pros**

- 👍 Fun and exciting experience
- 🚀 Smooth and fast rides
- 👍 Easy to learn and use
- 👍 Good for short travels
- 👍 Innovative concept for PH
- 👍 Great for family bonding
- 👍 Free insurance coverage

**Cons**

- 💸 Overcharging and double charging
- 😠 Poor customer service
- 😠 Non-existent support
- 😠 Unresponsive support
- 😠 Threatening behavior from support
- 😠 App glitches and errors
- 😠 Faulty and poorly maintained bikes/scooters
- 😠 Bikes/scooters not working
- 😠 Lock malfunction
- 😠 Ride time running despite issues
- 😠 Unable to end rides
- 😠 System errors leading to penalties
- 😠 High pricing and unclear basis
- 😠 No helmets provided
- 😠 No suspension on bikes for rough roads
- 😠 App doesn't work after reinstallation
- 😠 Payment issues (card not accepted, only GCash)
- 😠 Minimum top-up amounts are too high
- 😠 Balance not visible until trying to ride
- 😠 Inaccurate bike location on map
- 😠 Difficulty scanning bikes/scooters
- 😠 Bikes/scooters trying to unlock themselves
- 😠 Not user-friendly navigation
- 😠 Phone number verification issues
- 😠 Unable to add payment method
- 😠 Account deactivated without refund
- 😠 Loss of ride history and topped-up balance
- 😠 Bikes falling apart
- 😠 Loose pedals and broken seats
- 😠 Wrong advertisement for pricing
- 😠 GPS location area too small
- 😠 Subtly scamming users

**Commonly reported bugs**

- App glitches
- Codes not arriving for sign-up
- App rejects sign-up codes
- Bike perimeter screen stopped working
- Ride won't cancel
- Account balance lost after reinstallation
- Ride history lost after reinstallation
- Bicycles in poor condition
- App error when opening
- Lock stuck
- Ride time running despite lock malfunction
- Unable to end ride due to lock malfunction
- Balance not visible while riding
- Ride does not end even with no balance
- No confirmation after submitting a ticket
- Payment method not working
- Cannot add payment method
- Error while renting
- Most rides can't be scanned at night
- Inaccurate perimeter location
- Ride can't be used error
- Took more than an hour to add payment method
- Card payment not accepted
- Email not working for login
- Poor bike location accuracy on map
- Unable to access bikes
- Buzzer not working
- Brake issues on scooters
- Most bikes/scooters out of service
- Phone holder loose, phone fell and LCD broke
- App is buggy
- Credit card not working
- GCash not supported (contradictory to other reviews)
- Unable to verify phone number
- Cannot finish verification code
- Does not give way to correct country code
- System error leading to penalty
- App was slow, leading to overpayment
- Device unable to end ride
- GPS location area too small for poor signal
- Bike was falling apart
- Chair turning while riding
- Pedal screw came loose
- Most bikes are offline

**Most requested features**

- Add helmets for safety
- Implement per-minute charging after initial period
- Add per-distance option for pricing
- Provide more useful SMS notifications during rides
- Improve app navigation and add filters
- Allow users to input any amount for top-up
- Add option to transfer money back to bank accounts
- Add more units/scooters
- Expand service area
- Allow riding on sidewalks or secure bike lanes
- Add gears to bikes
- Provide more user-friendly instructions for using bikes
- Add login email option
- Allow credit card payments from other countries (e.g., UK)
- Integrate Apple Pay
- Improve wallet flexibility/options

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/moovr-ph/id1532862305/reviews.md

### 1/5 — Something Went Wrong

*2026-05-22, version 1.82*

Error code keeps popping up and does not let me scan. No way to contact support because they don’t have a website. Unbelievable. I am actually flabbergasted.

### 1/5 — Scam company

*2026-02-26, version 1.81*

App glitched and I reached out to customer service and they just banned me from the app bc they didn’t know how to fix it and so I asked for my money back instead. Nope, they just banned me and took my money and stopped replying to my emails.

### 1/5 — Broken signups

*2026-01-24, version 1.81*

Wasn’t able to sign up. Tried multiple emails but the codes weren’t arriving. Finally got one code but the app rejected it. Gave up and walked.

### 1/5 — FAULTY EBIKES

*2025-08-05, version 1.78*

The bike perimeter screen stopped working and went blank. Went to different Moovr parking spots and the ride won't cancel. Support is non-existent during night trips. Being charged way beyond my trip rate because of the faulty bikes.

### 1/5 — SCAM!!!

*2025-03-30, version 1.77*

My account still has balance and all, but when I tried to reinstall it, it no longer has my ride history and topped up

### 1/5 — Super bad customer service

*2025-02-07*

This was my first negative experience in the Philippines. The bicycles were of extremely poor quality and in a terribly maintained condition. As for the customer support, it's a solid 0 out of 10. Instead of addressing our problems, they resorted to threatening us with calls to the authorities. It was all empty talk and no real help. The service was abysmal, and the whole experience was nothing but a complete waste of both my money and time.

### 5/5 — App works but the fleet

*2025-01-18, version 1.76*

App works great, but the fleet provided is not great for the PH roads, no suspension at all you feel all the lumps and rubble of the road

### 2/5 — It’s gotten expensive for a not so reasonable price.

*2025-01-15, version 1.76*

For 10 minutes of ride they’ll charge you for 90 pesos, I don’t seem to understand the basis of their pricing. They should have at least informed us why such a price increase is necessary. Plus, they should provide helmets for safety precautions if they’re gonna charge that much. Better make the service more premium (safety-wise).

### 1/5 — Useless

*2025-01-04, version 1.76*

They will overcharge and double charge you then not reply to emails

### 5/5 — Coffee run

*2024-09-24, version 1.74*

We ride moovr early morning to get coffee from our condo to 5th ave.

## Frequently asked questions about Moovr PH

### What is this app?

This app is a service that allows users to rent shared bikes and e-scooters. It's designed to provide easy mobility and help users bypass traffic congestion in urban areas.

### How do I use the app to rent a vehicle?

You can use the app to find the nearest available bikes or e-scooters. Once you locate a vehicle, you'll scan the QR code on its lock to initiate a seamless, cashless transaction and unlock it for your ride.

### Is there a cost to use this service?

The app itself is free to download and use for finding and unlocking vehicles. Transactions for renting the bikes and e-scooters will incur costs, handled through cashless payments within the app.

### Where can I find available bikes and scooters?

The app features a map interface that shows you the locations of the nearest available bikes and e-scooters. It also helps you find the nearest ride station when you're finished with your journey.

### What information can I see in my ride history?

Your ride history within the app will provide a record of your past journeys. This typically includes details such as the duration of your rides, routes taken, and associated costs.

## Version history (last 5 releases)

### 1.83 — 2026-08-13

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes.


What’s new?
- Performance enhancements and minor fixes

### 1.82 — 2026-05-05

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes.


What’s new?
- Performance enhancements and minor fixes

### 1.81 — 2026-01-20

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes.

What’s new?
- Performance enhancements and minor fixes

### 1.80 — 2025-08-25

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes.


What’s new?
- Performance enhancements and minor fixes

### 1.79 — 2025-08-07

Thank you for using Moovr PH! We update the app regularly to provide a great user experience by including amazing new features, performance improvements, and bug fixes.

What’s new?
- Performance enhancements and minor fixes

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## More apps by Keepr Storage Solutions Inc.

- [Keepr Storage PH](https://appshunter.io/ios/app/keepr-storage-ph/id1449944548)

All apps by Keepr Storage Solutions Inc.: https://appshunter.io/developer/1449944547

## Related topics

[horses now](https://appshunter.io/ios/topics/horses-now)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*