# Morasalaty Platform — One platform for social media > Automated CRM for e-commerce and medical sectors via chatbot and messaging. (iPhone/iPad app by SAMAA SOLUTIONS COMPANY FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY.) - Source: https://appshunter.io/ios/app/morasalaty-platform/id6477920196 (this page in markdown: same URL + `.md`) - Developer: [SAMAA SOLUTIONS COMPANY FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY](https://appshunter.io/developer/1731135607) - Category: Business - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 40 MB - Languages: American English - Released: 2025-06-03 - Data updated: 2026-07-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/morasalaty-platform/id6477920196/reviews.md ## What is Morasalaty Platform? Morasalaty CRM is ( FREE ) for all users E-commerce Services: 1. Order Tracking: Track customer orders through chatbot 2. Abandoned Carts: Interactive messages alerting the customer about abandoned carts, increasing repurchase rates up to 30%. 3. Order Confirmation and Cancellation (Cash on Delivery) 4. Replacement and Refund or order items throw workflow phases 5. Automated Order Data Modification throw chatbot 6. Automated Order Cancellation throw chatbot 7. Order Status Alerts such as (new, processing, ready, out for delivery, etc.). 8. Product Evaluation by Customer throw chatbot 9. Purchase Coupons for Customers 10. Gift Message: Alert customers who have received a gift through a WhatsApp message containing an image or video with the sender's message. 11. Invoice Sending: Sending invoices to customers via WhatsApp without the need for printing or sending a link in a text message. 12. Complaints and Suggestions: Automation of customer complaints and suggestions, documenting all stages. Medical Sector Services (Hospitals and Medical Centers): 1. Appointment Booking 2. Appointment Reminders and Confirmation/Cancellation 3. Report Services: Request medical reports through WhatsApp without the need to visit the hospital or call customer service. 4. Medical Approvals: Inquiry about approval status, insurance approvals, hospitalization, and updating medical insurance information. 5. Home Care: Easily request home medical services through WhatsApp 6. Marketing Campaigns and Promotion of Doctors and Services And there are more services for each sector... ## Key features - Order tracking via chatbot - Abandoned cart recovery messages - Automated order confirmations and cancellations - Appointment booking and reminders - Medical report requests via WhatsApp - Invoice sending via WhatsApp - Customer complaints and suggestions automation ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/morasalaty-platform/id6477920196/reviews.md ### 1/5 — Bad experience *2026-02-20* Forcing the business to a new app then removing certain core features for customer support with frequent promises to provide it but never do ## Frequently asked questions about Morasalaty Platform ### What is Morasalaty Platform used for? Morasalaty Platform is a CRM designed for e-commerce and medical sectors. It automates customer communication for tasks like order tracking, appointment booking, sending invoices, and handling inquiries. ### Is Morasalaty Platform free to use? Yes, Morasalaty Platform is completely free for all users. There are no charges associated with its use. ### What e-commerce features does Morasalaty Platform offer? It offers features like order tracking via chatbot, abandoned cart recovery messages, automated order confirmations, invoice sending, and purchase coupons for customers. ### What medical services can be managed with Morasalaty Platform? For the medical sector, it facilitates appointment booking, reminders, report requests via WhatsApp, inquiry about medical approvals, and home care service requests. ### How does Morasalaty Platform handle customer inquiries? Customer inquiries, complaints, and suggestions are automated through a chatbot, documenting all stages of the process for efficient management. ### What devices is Morasalaty Platform available on? Morasalaty Platform is available on iPhone, iPad, and iPod devices. ### How often is Morasalaty Platform updated? The latest version is 1.5, and the app was last updated on May 11, 2026, indicating regular updates to improve functionality. ### What is the age rating for Morasalaty Platform? Morasalaty Platform has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 1.7 — 2026-07-23 - Resolved an issue preventing notifications from being delivered, while also improving delivery speed ### 1.6 — 2026-07-20 - Fixed an issue preventing notifications from being delivered, with improved delivery speed. ### 1.5 — 2026-05-11 - UI enhancements and design improvements. - Bug fixes and performance optimizations ### 1.4 — 2026-04-14 - UI enhancements and design improvements. - Bug fixes and performance optimizations ### 1.3 — 2025-11-19 - Improve app performance and speed - Fix minor bugs and crashes ## Apps similar to Morasalaty Platform | App | Rating | Price | Category | | --- | --- | --- | --- | | [سلة: تجارة إلكترونية سهلة](https://appshunter.io/ios/app/id1148458340) | 4.6 (4,174) | Free | Business | | [BCare \| بي كير للتأمين](https://appshunter.io/ios/app/bcare/id1490248033) | 4.6 (5,830) | Free | Business | | [Sabbar: Leading Job App in KSA](https://appshunter.io/ios/app/sabbar-leading-job-app-in-ksa/id1449471472) | 4.6 (1,331) | Free | Business | | [Marn](https://appshunter.io/ios/app/marn/id1566920106) | 4.3 (124) | Free | Business | | [Mueen - مُعين](https://appshunter.io/ios/app/mueen/id6477344302) | 2.8 (13) | Free | Business | | [مهارة للخدمات-Maharah Services](https://appshunter.io/ios/app/maharah-services/id1539397930) | 4.6 (3,322) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*