# Morgan Stanley Wealth Mgmt — user reviews > 110 indexed App Store user reviews of Morgan Stanley Wealth Mgmt by Morgan Stanley, rated 3.40/5 from 449 ratings. - Source: https://appshunter.io/ios/app/morgan-stanley-wealth-mgmt/id811512122/reviews - App overview in markdown: https://appshunter.io/ios/app/morgan-stanley-wealth-mgmt/id811512122.md - Rating breakdown: 5★ 187 · 4★ 52 · 3★ 62 · 2★ 43 · 1★ 105 ## What do users think of Morgan Stanley Wealth Mgmt? Overall sentiment: negative **Pros** - 🚀 Smooth and fast app performance - 🔒 Robust security features - 👍 Easy to use and navigate - 💡 Useful check deposit and bill payment features **Cons** - 🐛 Frequent login and connectivity issues - 🔍 Limited research and analytics capabilities - 👀 Outdated and cluttered user interface - 🔋 High battery consumption **Commonly reported bugs** - App freezes and crashes on login - Inconsistent behavior after updates - Inability to view documents and tax forms - Sync issues with linked external accounts **Most requested features** - Dark mode option - Enhanced portfolio analytics and performance tracking - Improved accessibility for low-vision users - Customizable home screen and dashboard ## Newest reviews (16 of 110) ### 2/5 — Missing accessibility options *2026-05-05, version 3.8.27* My eyesight just isn’t what it used to be, and I prefer apps that support dynamic type to allow for changes in text size. I couldn’t find any accessibility settings in the app at all ### 1/5 — Not working *2025-06-24, version 3.4.29* It directs you to App Store to reinstall the new version but it doesn’t open. ### 1/5 — Will not load with VPN *2025-05-27, version 3.4.28* This app has been useless since I installed a VPN on my iOS devices. It will not load my accounts and just continuously buffers. ### 1/5 — Needs to be upgraded *2025-04-07, version 3.3.40* Why does this app not perform correctly on an iPad with the new iOS ### 1/5 — Taxes *2025-03-17, version 3.3.40* Can’t import taxes to turbo tax. The customer service rep said I had to call them at a different time. To unlock something, didn’t make sense. Limited functionality. Customers service reps don’t have the power to fix your problems. Try another company. ### 1/5 — Mobile app login *2025-02-20, version 3.3.40* Doesn’t allow me to log in w/ wifi or LTE. Very frustrating. Also only update mobile app every few months ### 1/5 — App is not working on my home WiFi *2025-02-12, version 3.2.58* Every other app in my house works on my home WiFi except Morgan Stanley what has happened in the last two weeks? ### 1/5 — Horrible GUI *2025-02-08, version 3.2.58* Font is too small, can’t adjust and does not work with dark mode. ### 1/5 — RSUs *2025-02-07, version 3.2.58* I recently linked my Morgan Stanley at Work account to my Morgan Stanley Wealth Management (WM) account, anticipating a unified view of my financial holdings. However, I was disappointed to find that my unvested Restricted Stock Units (RSUs) are not visible in the Morgan Stanley Online platform. This limitation diminishes the value of linking the accounts, as a comprehensive overview of both vested and unvested assets is essential for effective financial planning. ### 1/5 — No Zelle *2025-02-07, version 3.2.58* For the past few weeks the app has glitched every time i tried to send a zelle. My money is essentially hostage right now and idk how to fix it. Smh ### 1/5 — No service for IOS 15.5 *2025-01-23* The MS app, which worked perfectly fine for years until this month, and which upgraded on the regular, will no longer support IOS 15.5. The MS app is locked and advises (message is within the MS app, not my iPhone in general) to upgrade to 15.6 or beyond. All the other usual apps on my iPhone 13 work fine, with the exception of NYT which I’ve deleted. This is a choice on the part of MS app developers since obviously I am able to freely use all my other apps. MS tech support, while polite and apologetic, advised to contact Apple, saying it was an Apple-specific problem. I do not wish to buy a new iPhone or store my personal data on the cloud. So there you have it. ### 2/5 — Updates keeps app from opening *2025-01-16, version 3.2.58* Had no problems with app until latest update. Will no longer open. Just a circle continuing to spin. Now have to go to website to access account. ### 3/5 — I actually like the app *2025-01-14, version 3.2.58* But after this latest update, I can’t get any info. Face ID works fine and then the spinner just spins forever and nothing loads. ### 1/5 — Unable to login *2025-01-08, version 3.2.58* Unable to log in after the most recent update. Do you guys do any QA testing before launching your applications? This should never make it in production. If it did, it should be reversed right away.. ### 1/5 — App is horrendous *2025-01-01, version 3.2.58* Only thing it’s good for are your balances. Very weak app. If I didn’t know anything about Morgan Stanley? I’d think they were a 3rd rate investment company. 1 star at best. ### 1/5 — Worthless and useless *2024-12-31, version 3.2.58* I am so tired of having to visit your stupid site just to log in to the app. Your service is useless except that my company uses MS for stock compensation. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor *2026-06-25, version 3.8.27* I don’t think the app is good because it misleads me regarding my balance! Also I had bad support for the app! ### 1/5 — Horrible UI *2026-06-22, version 3.8.27* For a high end wealth management platform, this app is shockingly poorly designed. It is difficult to navigate, not visually appealing (walls of text in bad font). Fidelity, Schwab, JP Morgan all have much stronger offerings from a user experience perspective. Please do better MS! ### 1/5 — Can’t even login *2026-05-19, version 3.8.27* Something broke in recent updates or IOS 26. Page just spins forever after hitting login ### 1/5 — Can’t login after forced e*trade transfer *2026-04-14, version 3.7.76* Can’t login after forced e*trade transfer Update: Developer thinks I’m their secretary. Provide the first 9 digits of any of your Morgan Stanley account numbers ENRL001 : The account and SSN/Passport combination you’ve entered doesn’t match our records. Be sure to review what you’ve entered and try again ### 1/5 — Horrible update! *2026-02-27, version 3.7.39* This app use to be extremely detailed and helpful with seeing all my accounts, investments & easy access to my advisors if I needed them. Now the app just freezes and too many glitches to where I can’t even open up detailed account inquirers ### 1/5 — Always locks me out *2026-02-03* I have called so many times to reset my locked account and again every month it gets locked! So many representatives suggested trying to keep logging in every few days to avoid that and still locked! I have 2fa and authenticator set and password is also saved, the same stops working! This happens for more than a year and half now. Terrible app! Would not use if employer isn’t forcing me too! ### 1/5 — One year user ready to go *2026-01-14, version 3.6.100* I must say, this app is pretty much MTA in New York. Compared to Chase app, it’s pretty much a joke. ### 1/5 — Not working with wifi *2025-10-09, version 3.5.37* Not loading under wifi only cellular. Have to turn off wifi to work, don’t know why ? ### 1/5 — Client *2025-10-07, version 3.5.37* Not much of an app when you can’t log on. I used Two step verification. It usually times out before it logs me in. ### 1/5 — Won’t Open *2025-08-29, version 3.5.37* This app is now useless and will not open. Can only access accounts via the clunky website ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-06-15, version 3.8.27* So easy to use ### 5/5 — Love the options *2025-11-10, version 3.5.37* Great for viewing of my assets and transferring assets smoothly. ### 5/5 — FIXED by iOS 28.7:Check deposit broken *2025-09-20* No more full screen required error message — was an apple problem, resolved by iOS update ### 5/5 — Safe and efficient! *2025-08-01* MS wealth management App has multiple security layers. To keep my information safe. I use it to sign docs and approve transfers. It’s easy way to communicate with my advisor and assistant. I highly recommend adding notifications so you know what is happening with your accounts. ### 5/5 — The new only oway that *2024-06-21, version 3.0.45* The I’m join oIterative timeline o ### 5/5 — Can't Login *2023-05-04* Since the update a month ago can't log in with Firefox. After you enter your credentials it just keeps on spinning without going further. Thank's for fixing the problem. Just checked can now login from Firefox ### 5/5 — Great Info and Easy To Use *2023-03-25, version 2.14.65* Your App is simple to use and contains all of the info I need. ### 5/5 — Change the icon *2022-01-24* It works great, maybe we can get an icon change? A refresh is always good. ### 5/5 — Ability to do holdings transfers is a plus *2021-08-30, version 2.4.58* Happy to see that you can transfer securities now… ### 5/5 — Great app but needs dark mode *2021-03-06, version 2.1.51* Generally a good app but I would like dark mode. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*