# Morgan Stanley Wealth – Tablet — user reviews > 45 indexed App Store user reviews of Morgan Stanley Wealth by Morgan Stanley, rated 3.40/5 from 69 ratings. - Source: https://appshunter.io/ios/app/morgan-stanley-wealth-tablet/id933306841/reviews - App overview in markdown: https://appshunter.io/ios/app/morgan-stanley-wealth-tablet/id933306841.md - Rating breakdown: 5★ 29 · 4★ 7 · 3★ 8 · 2★ 11 · 1★ 14 ## Newest reviews (14 of 45) ### 2/5 — Annoying *2024-11-29* Hate that you have to use the iPad version in landscape mode. ### 3/5 — Not a well designed app *2024-07-17* Pros, it’s semi clean, nice color scheme, and like that you can find a representation visually of what you invested and the gains. Cons, it’s poorly laid out out, like who designed it seems to not use it. The selection of funds should take you to the information on the product, that just makes sense but no, it doesn’t take you there and gives you odd options, also there just doesn’t seem to be a thought for those who are trying to look at your portfolio. And this is over a year of use, not just a knee-jerk reaction ### 2/5 — Physical key MFA not working on iPad *2023-05-19* For those of us using a USB-c physical key for MFA on other platforms when the insert key page appears on the app during login the physical key does not appear to be recognized on the latest iPad with USB-c, making it impossible to verify and login. Supposedly the physical key problem on USB-c iPads was solved but without understanding how this app interacts with the iPad, it’s difficult to say if it’s the app, the iPad, or some missing step such as setting up the key in some fashion before the app will recognize it like on other platforms. Would be great if MS could correct this problem so the app can be used on the iPhone and iPad using a key. Otherwise provide instructions on the login page after credentials are put into the app. Gave it 2 stars instead of one since it’s possible to turn off MFA or set up a different less secure MFA option in order to use these iOS apps. Thanks ### 2/5 — Weird iPad App *2022-11-24* When launched, the screen is turned upside down. The resolution is simple (so far!) : turn the iPad physically upside down and the Screen goes back to normal. ### 2/5 — Bugs *2022-05-06, version 2.9.48* For years this app worked well then suddenly it didn’t. Around the time of the most recent app update, three weeks ago, the two step verification stopped working. Attempting to sign in, the app requests a verification code that is to be texted to my phone. The text never arrives. When I request additional verification texts and do not receive these texts, my account is locked and I have to call MS to get logged in. On my last call to MS I was sent to a data support representative who not only couldn’t help but also indicated being unfamiliar with the app. My devices are iPhone 8 and iPad 7G. ### 2/5 — Can’t use vertical *2020-08-08* The title says it all. You cannot turn the app vertical you can only use this app horizontally which is annoying. They should be corrected then the app may be OK. ### 2/5 — Improved, But Still Needs Work... *2019-03-12, version 1.28.64* The app is improved compared to a year ago, but there are still areas that need attention: 1. The camera portion (for Deposits) seems to fail way too often compared to the very similar (same?) camera function at Schwab.com. After a failed attempt to take a picture of a check, a message is displayed (YOUR DEVICE IS RUNNING LOW ON MEMORY"). The only workaround we've found is to close the app and start anew. This is annoying and more than once we've given up and made the deposit elsewhere. 2. Provide a way to create more Alerts (such as a target price for an equity or fund or ETF, etc.) Thanks! ### 3/5 — Ok App *2018-01-04, version 1.20.44* App is ok. Wish they’d provide REALIZED gains and losses too ### 1/5 — DOES NOT OPEN *2017-09-14, version 1.17.44* App will not open on iPad. I deleted the app and reloaded it. Still will not open. ### 1/5 — Lousy Application *2017-09-12, version 1.17.44* What kind of idiots write an iOS app that requires a password, allows TouchID to be enabled, and then REQUIRES the password to be entered for EACH.AND.EVERY.PAYMENT that the customer wants to make. MSSB touts this software as easy-peasy. It is totally the opposite. I have deleted this app from my devices. It may be time for me to move on to another financial institution. ### 2/5 — Ruined a good app *2017-08-03, version 1.16.14* Used this for years. It was fair. The upgrade opens upside down making it cumbersome and less secure as I now have to use a browser. 😎 Get ready for my bill should my account be hacked. Dean J. Schanzel ### 1/5 — Problem with latest release for iPad *2017-07-31, version 1.16.14* I installed the latest release and it behaves strangely. I have my screen position locked(landscape)and when I bring it up it automatically shifts 180 degrees. I quit the app and bring it back up and it switches to the correct position. Something is wrong! ### 1/5 — Opens upside down on iPad *2017-07-23, version 1.16.14* Opens upside down on iPad. ### 1/5 — upside down APP *2017-07-13, version 1.16.14* This new iPad/iPhone APP is upside down, therefore deleting it! Very disappointed!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Why did you remove the “Send Money With Zelle” option from the iPad? *2023-10-18* It was there as recently as last week and now it has been removed. Makes it much less useful as an app. ### 1/5 — Incompetent Customer Support *2023-01-05* Morgan Stanley- level of incompetence of Morgan Stanley is unheard of and is unacceptable. MS fails to meet the basic standards of professionalism and customer service. Taking my business elsewhere. ### 1/5 — Accounts *2020-12-18* Latest update does not work. Summary of accounts is fine but when you try to view the detail it displays “connection error tap to retry” ### 1/5 — Not working.. *2020-07-18* The latest update is not working properly with I OS. Should be fixed please. ### 1/5 — Can not login *2020-05-17, version 1.35.97* Can’t get past the login screen. Text never arrives with my confirmation code so no way to log in. Also, why is landscape the only orientation for this app? That is the least user friendly orientation for typing on an ipad. Really bad design and apparently MS just doesn’t care. ### 1/5 — Sits with the wheel spinning “Verifying...” if you opt-in for real time quotes *2019-07-10, version 1.30.51* Just installed the app. As part of the install it gives an option to get real-time quotes. I opted in. It seems to hang. The wheel is spinning in the box that says “Verifying...”. I terminated the app; restarted; tried again. Same result. Will now opt out and see if that helps. ### 1/5 — App will not load *2018-12-14, version 1.27.88* Tried to load update version 1.27.88 and it would not load. Deleted app and tried to reload . Now app does not load ### 1/5 — App still will not load/open on iPad 4 running 10.3.3. *2018-06-10, version 1.23.54* Update 6-10-18. Just upgraded to 1.23.54 and it still does not load and open on my iPad 4 running IOS 10.3.3. Is this app ever going to be fixed to run on the older IOS devices? Do the developers even read these reviews? At least acknowledge that there is an issue with the app and tell us what is going to be done to fix it! Update - Just upgraded to the new release 1.22.83 that was just pushed out. It still does not load on my iPad 4 running IOS 10.3.3. Unbelievable! This app has not worked for months now as it still will not load on the iPad 4 even with the latest version 1.22.79 that was just pushed out. The application worked fine in November, so maybe someone can check this out and actually fix the problem! What kind of quality control are these inept programers using that they do not test new versions to see these types of failures? Absolutely disgraceful support for Morgan Stanley customers! ### 1/5 — Still won't load in older models ... *2018-03-31, version 1.22.79* Still won't load in older models (Examples: iPad Mini 1, iPhone 4S) even though they are fully updated to their maximum iOS 9.3.5, which this app is supposed to work with. Obviously, I'm not going to buy a new iPhone and/or iPad just to use their app. Guess I'll have to change brokers! Smith Barney would never have left their customers unable to access their accounts this way !!! ### 1/5 — Incompetent programming *2017-10-17* This is absolutely the worst app that I have ever had the misfortune to use. So far, it appears to be impossible to successfully deposit a check to my account, The Bank of America app, that easily does in a few minutes what this MS app is unable to do in many hours, should be the model for this and all similar banking (check depositing, transferring money between internal and external accounts. It is agonizing to use, or TRY to use, this app. Makes. One wonder about all other computer related functions of this organization. Larry Ellison, C-founder of Oracle Corp. advises companies to "eat their own dog food," which just means to use the same products that you provide for your clients' use. Clearly, no one at MS uses this iPad app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app to view complete equities and banking *2025-07-30* I was so impressed that I moved all my funds including banking to Morgan Stanley. ### 5/5 — Works pretty well. *2020-08-04* I prefer this to the iPhone version because I can see individual tax lots in the positions. Nice to be able to pay bills easily through here. ### 5/5 — Works perfectly! *2018-09-01* Went to update and saw some reviews that were entirely opposite to the experience I have had in using the app. I deposit checks all the time with the iPhone and the less frequently with the iPad, both work flawlessly! I love all the data that is available and the way in which it is presented. I also, move money amongst accounts internally and with other institution all by myself on the application without a hitch. Like I said, it works perfectly! ### 5/5 — Addressed my previous issues; impressed *2017-11-27, version 1.19.46* Very impressed; they have clearly spent time working on this app and actually taking advantage of the increased real estate the ipad offers vs just chase. ### 5/5 — Easy to use *2014-11-14, version 1.3.70* Great app, clean and easy to use. ### 5/5 — Love the iPad Version *2014-11-04, version 1.3.70* I've been using the iPhone version since it was released. I love the new iPad version. Much easier to read and i love the quickness when navigating around the screens. ### 4/5 — Seems to be working now *2021-10-29* Read prior reviews stating problems with the app. I just installed it and logged in. Everything seems to be working for me. ### 4/5 — No Zelle option on iPad version *2020-09-21* There is no Zelle pmt option on the iPad version but there is on the iPhone version. Otherwise works great! ### 4/5 — Refresh Button *2015-08-28, version 1.4.12* The MS apps need a refresh button so you can update the data without logging off and on. ### 4/5 — No Touch ID *2015-06-28, version 1.4.12* Useful app for accessing accounts. Would be much more convenient, useful, and secure if it took advantage of Touch ID. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*