# Mosino One — user reviews > 58 indexed App Store user reviews of Mosino One by 8974209 canada inc., rated 4.40/5 from 41 ratings. - Source: https://appshunter.io/ios/app/mosino-one/id1543651843/reviews - App overview in markdown: https://appshunter.io/ios/app/mosino-one/id1543651843.md - Rating breakdown: 5★ 34 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 4 ## Newest reviews (12 of 58) ### 2/5 — Barely ever works *2026-03-07, version 3.1* Waste of time ### 1/5 — Never works *2025-10-20, version 3.0* WORST APP EVER. I always have to log in again and sometimes it doesnt even allow me to so im stucked outside for hours! Its useless ### 1/5 — Paying landlord for an app that doesn’t work *2025-10-06, version 3.0* This app doesn’t work. I’m paying the landlord for this extra each month to have but it’s never worked since I got here months ago. No one to contact to fix it. ### 1/5 — absolutely horrible, DONT USE THIS APP *2025-08-27, version 2.8* this app has had so many issues throughout the years and I’m sick of it. the keys don’t always work, i keep getting logged out of my account even after deleting and redownloading the app, it takes forever to load and sometimes the screen is just blank…. please do not use this system if you’re a building manager for the sake of your tenants!!! ### 1/5 — Doesn’t work *2025-08-17, version 2.8* I don’t know what’s the point of this app. ### 1/5 — Bad login & sync *2025-07-24, version 2.8* The login system is seriously ridiculous. Instead of having an email/password like any other normal platform, it uses invite codes. Well I can’t login on the in-suite tablet because it’s stuck in a loading loop. ### 1/5 — unusable *2025-06-22, version 2.8* doesn’t work. can’t login and every time i try it immediately asks to login again ### 1/5 — Trash *2025-03-18, version 2.8* Nothing works ### 2/5 — Keys Don’t Always Work *2025-03-07, version 2.8* Apple Wallet triggers first when using the key function so basically useless in our building. Why not put the key in Apple Wallet itself? ### 1/5 — Constant Issues *2025-02-20, version 2.7* this platform has constant issues whether it’s being constantly logged out, duplicated notifications, notifications that never arrive. Avoid ### 1/5 — Trash *2025-01-24, version 2.7* This app and system constantly fails I’ve lived at a property that makes us pay for the service and it NEVER works for more then one or two day …. DO NOT USE ### 1/5 — Cant login anymore *2024-12-27, version 2.7* Horrible, slow and unreliable app ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work, like ever *2026-08-06, version 3.5* This app has always been slow, clunky, and generally bad. Now it doesn’t work at all. It simply crashes when I try to use it. I got locked out of my home all night. ### 1/5 — Would not recommend! *2026-07-11, version 3.2* Trash! Always loading and sooo slow! ### 1/5 — This app is so awful *2026-07-03, version 3.2* It never works and takes forever to load ### 1/5 — Fecha de inicio *2026-06-20, version 3.2* Le falfa arreglar fecha incial y como los clientes tener Acceso para pedir su uber delivery etc ### 1/5 — Terrible app *2026-06-05, version 3.2* This app is buggy at best, and shockingly unreliable for something that’s supposed to function as our house key. ### 1/5 — What is this app? *2026-05-30, version 3.2* In the age of AI, this app should be illegal to be on app store period. I can design the app in couple of days way better than whatever is going on here. This app needs everything fixed smh ### 1/5 — App does not work *2026-02-04, version 3.1* Constantly crashes or starts over. Requires you to login to view anything by asking for a code which you need to get emailed every second. Then it doesn’t work. Vicious cycle. There should be a single sign on upon opening the app and that’s it. Not even bank apps ask for your name and code this much in one session. Makes zero sense. This needs to be tested before releasing to the public. ### 1/5 — Full of bugs *2025-12-30, version 3.1* This is by far the buggiest app I've seen on the app store. It's full of "null" values showing up on the app. The capability is very limited and requires users to use the app to open doors. Can't even create door lock codes for Airbnb guests. I do not recommend this app or product to anyone.its trash go elsewhere. ### 1/5 — Horrible *2025-12-15, version 3.1* Bugs all the time, doesn’t work at all, problems with everything, doesn’t work properly, SLOW I hate it each day. ### 1/5 — Buggy app *2025-12-13, version 3.1* App with bugs everywhere, dev is very new ## Most praised reviews (10 highest-rated) ### 5/5 — Updated app is good, support is great *2026-08-03, version 3.5* My apartment complex has this for Bluetooth key and I thought the app was the problem. It turns out my apartment complex Onni Fulton Marker was incorrectly creating/resetting keys. The app updates are really good, it’s usable all the time. Also email support if any issues and they can fix a lot of what the apartment complexes mess up. ### 5/5 — Good *2026-06-07, version 3.2* Does it what it needs, functional and not buggy. As a dev, this is great ### 5/5 — MOSINO ONE! *2025-04-17, version 2.8* LOVE this platform! I was suuuper suspect going from Butterfly to Mosino but not only is Mosino a significantly better experience my building has lowered the cost since we switched off of Butterfly. ### 5/5 — Great app *2025-04-16, version 2.8* Works good for my building ### 5/5 — Great app! *2025-02-14, version 2.7* Can hold multiple type of keys for a wide range of locks! ### 5/5 — Greatly improved *2024-12-31, version 2.7* It took a week of adjustments but now it works great. ### 5/5 — Mobile key!!! *2022-03-07* Good app, key option for apartments is great actually. ### 4/5 — Ok *2024-08-12, version 2.5* Ok when it works for the mobile key. (I had 2 issues since I have it). The other features such as the parcel delivery boxes is super nice. ### 3/5 — Necesita muchas mejoras *2026-04-18, version 3.2* Cuando se quiere recrear un pase no trae el número de documento y foto ### 3/5 — Just okay. *2025-01-24, version 2.7* It’s a convenient app for our building but OFTEN the app stops working- even if you exit and reopen, turn phone on and off, disconnect and reconnect to wifi and uninstall and reinstall that app it’ll just go kapoot randomly many times a week. It is incredibly frustrating. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*