# Motawasel — Al Zahra Hospital - DUBAI

> Al Zahra Hospital patient portal for appointments, reports, and hospital information. (iPhone/iPad app by AL ZAHRA (PVT) HOSPITAL DUBAI (LLC).)

- Source: https://appshunter.io/ios/app/motawasel/id1458111573 (this page in markdown: same URL + `.md`)
- Developer: [AL ZAHRA (PVT) HOSPITAL DUBAI (LLC)](https://appshunter.io/developer/1457834608)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 61 MB
- Languages: American English
- Released: 2019-04-27
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/motawasel/id1458111573/reviews.md

## What is Motawasel?

This application allows the user to:
● Read about the Al Zahra Hospital doctors, their areas of expertise and their achievements. 
● Search for available appointment slots of the Al Zahra Hospital doctors and book appointments with them. 
● The Health packages offered by the Al Zahra Hospital. 
● Pre-register any patient to save time at the registration desk. 
● Patient can also book appointments using the pre-registration. 
● View patient Laboratory and Radiology Reports
● View patient Insurance details.
● Manage your appointments, 
● Find the directions to the hospital using google maps, 
● Read news about the hospital
● Read about the Al Zahra Hospital Services.
● Read about the Al Zahra Hospital Process.
● Emergency contacts of Al Zahra Hospital.

## Key features

- Doctor profiles and expertise
- Appointment booking
- Health package information
- Patient registration
- View lab and radiology reports
- Manage appointments
- Hospital directions

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/motawasel/id1458111573/reviews.md

### 1/5 — It doesn’t work

*2023-03-16*

For a long time this app doesn’t  work properly. Takes ages to load, impossible to find a doctor, take an appointment or leave a complaint. Waste of time.

### 1/5 — Nitrorig

*2022-08-22*

Still not working Aug 22. Hard to make appointments when the switch board doesn’t answer too.

### 1/5 — Not working

*2022-02-22*

The app has just gone totally blank and stopped working.

### 1/5 — Not user friendly, doesn’t work

*2022-02-07, version 2.0*

Used to work in October not anymore 
Blank screen cannot access medial documents or anything else

### 1/5 — Broken

*2021-10-08, version 2.0*

Many functionalities don’t work

### 1/5 — Opens reports on Android, but not iOS

*2020-11-03, version 1.0*

So, to read radiology report I had to find Android phone, install app - and voila - could read pdf report. On iOS app and on desktop browser website I can read lab reports, but not radiology ones - either nothing happens when you click the print button, or it pops up error message. So patient web portal and iOS app - piss-poor experience, Android app - okayish

### 1/5 — Useless

*2020-09-12*

I went to the Hospital 2 time to get Covid Tested. 
They advise you to download this app and the DHA app to get your result. 
Both of them are more than useless. 
You can create your account do all you have to do on your side, they still don’t provide any information.
Rate the app as bad, asked to be contacted when requested the feedback, but they still don’t care.
Not to say that when the arriving at the hospital, no temperature was checked, and the steps they claimed are put in place for the safety of the patients, were not followed.

### 1/5 — Worst App Ever Experienced!!!

*2019-09-16, version 1.0*

To be frank the app is great and developers had everything covered well top class in terms of options offered, but it is the system at the hospital that lacks it all. The App is deployed at the wrong hospital where it’s impossible to reach its full potentials set by the app developers!

It’s a shame, all gone to waste!!!

## Frequently asked questions about Motawasel

### What can I do with Motawasel?

Motawasel allows you to read about Al Zahra Hospital doctors, book appointments, view health packages, pre-register, access lab and radiology reports, and manage your appointments.

### How do I book an appointment using Motawasel?

You can search for available appointment slots for Al Zahra Hospital doctors within the app and book your desired appointment directly.

### Can I view my medical reports in Motawasel?

Yes, patient Laboratory and Radiology Reports can be viewed within the Motawasel application.

### Is Motawasel available on Android devices?

Based on the provided data, Motawasel is supported on iPhone and iPad devices. Android compatibility is not specified.

### How often is Motawasel updated?

The latest version of Motawasel was released on June 8, 2021. Update frequency beyond this is not detailed.

### What is the age rating for Motawasel?

Motawasel has an age rating of 4+, making it suitable for children and adults.

### Does Motawasel have ads?

No, Motawasel does not contain advertisements.

### What is the user rating for Motawasel?

Motawasel has a user rating of 1.0 stars based on 3 ratings.

## Version history (last 2 releases)

### 2.0 — 2021-06-08

● Patients can book virtual Consultations.
● Provision for Online Payments for Consolations and Services availed.
● Patients can attend virtual consultations with providers.
● Patients can upload documents as identity proof from the app.
● Patients can upload their insurance Cards from the app.
● Patients can also chat and upload reports to the provider during the virtual consultation.
● Patients can view their prescribed e-Prescription.

### 1.0 — 2019-04-27

No release notes.

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## More apps by AL ZAHRA (PVT) HOSPITAL DUBAI (LLC)

- [Al Zahra Hospital Dubai](https://appshunter.io/ios/app/al-zahra-hospital-dubai/id6733225340)
- [Al Zahra Portal](https://appshunter.io/ios/app/al-zahra-portal/id6771304885)

All apps by AL ZAHRA (PVT) HOSPITAL DUBAI (LLC): https://appshunter.io/developer/1457834608

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
