# Motel Rocks — user reviews > 173 indexed App Store user reviews of Motel Rocks by motelrocks.com, rated 4.70/5 from 2,015 ratings. - Source: https://appshunter.io/ios/app/motel-rocks/id1440163788/reviews - App overview in markdown: https://appshunter.io/ios/app/motel-rocks/id1440163788.md - Rating breakdown: 5★ 1,738 · 4★ 132 · 3★ 46 · 2★ 20 · 1★ 79 ## What do users think of Motel Rocks? Overall sentiment: negative **Pros** - 💕 Lovely clothes - 🤩 Great quality - 🤗 Excellent customer service **Cons** - 🐢 Slow and laggy app - 🤯 Glitchy and buggy app - 💰 Expensive clothing - 🤔 Sizing issues - 🤷‍♀️ Poor return process **Commonly reported bugs** - App crashes frequently - Wishlist and cart not working properly - Filters and search not functioning as expected - Login and account issues **Most requested features** - Add ability to change currency - Improve app performance and stability - Implement product reviews - Enhance wishlist and cart functionality ## Newest reviews (17 of 173) ### 2/5 — love but overly laggy *2026-07-09, version 20.0.94* i love this store probably one of my favourites for clothes, but the app seriously needs improvements it’s insanely laggy to the point i can barely even look at my basket it just glitches and then the app goes off, was thinking it was my phone but many others r saying the same it barely works when you go on it ### 3/5 — Great stuff but really buggy app *2026-03-24* I love this brand so much, but the app is so buggy it’s almost not worth the hassle, which definitely does the products a major disservice. The app is barely functional. ### 3/5 — no tracking on app *2026-02-13, version 20.88* clothes are cute and all but its stupid that theres nowhere to track my package on the app ### 2/5 — App *2026-01-30, version 20.88* Love this brand so much clothes always look great, but on iOS the app is so slow and glitchy and randomly deletes things from my wishlist sometimes. ### 2/5 — Glitchy app *2026-01-24* I love the clothes and the brand however the app is so glitchy and slow. At the moment it won’t let me click on anything when I hit the basket icon so I can’t move to another screen or anything it just freezes. Furthermore, it takes so long for my wish list to load, sometimes it also freezes. My phone is fully updated and so is the app, so glitches are within the system. ### 2/5 — Glitchy App *2025-12-23, version 20.88* App is terrible, items won't load properly and search function is temperamental ### 2/5 — 15% off?? *2025-11-11* Website offered 15% discount however wouldn’t accept at checkout. If there was something else needed I didn’t see it. ### 2/5 — The app bug soo much *2025-11-09, version 20.88* The app don’t work well and I wrote to them but they don’t respond I really wanted there jeans tho. ### 1/5 — App doesn’t work *2025-10-26, version 20.88* App doesn’t work ### 3/5 — pls fix the glitch *2025-10-18, version 20.88* i absolutely love the clothes and i buy from here all the time but the app is so frustrating to use it is so so glitchy it takes ages to scroll and my wishlist never ever loads so i can never actually buy the clothes i have favourited previously ### 1/5 — Slow and laggy *2025-09-26, version 20.88* The clothes are cute but the app itself is so slow and laggy that it’s not even useable ### 2/5 — glitchy app *2025-09-19, version 20.88* i love motel but the app is soo glitchy and it’s been like this for ages, every time i go to checkout bag n try to press checkout it freezes its insane ### 1/5 — terrible software *2025-09-06, version 20.88* the app is so glitchy i can’t use it without severe frustration ### 3/5 — Love the clothes...but the app.... *2025-08-30* The clothes are so cute and browsing has become a frequent hobby for me. Unfortunately the UI has made it insanely fustrating to navigate the app. It is difficult to find certain items in certain colors and occasionally takes me to a whole different item. Please fix this and make it more user-friendly. Thank you 🩷. ### 2/5 — not great *2025-08-06* very glitchy and slow. a lot of problems with the wish list, it never loads or remembers what i’ve liked previously ### 1/5 — MUY CARO *2025-05-20, version 20.0.81* EN AERO POSTAL ES MAS BARATO 100 x unos jeans imposible q estafa y robo ### 2/5 — Funciona mal *2025-05-09, version 20.0.81* No me deja ver mi carro ni mi wishlist ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy App *2026-07-27, version 20.94.1* Such a terrible app - doesn’t work on my iPhone or IPad. Won’t let you select size when adding to cart as it glitches every damn time. And on the IPad the thumbnails are all pixelated. Surely your brand can afford to do better!?! ### 1/5 — Terrible app *2026-07-08* This app has been awful for ages now and even with a new update it’s still terrible, it lags and when you try to look at sizes in stock it just adds random stuff to your basket, really annoying to use and puts me off buying from them ### 1/5 — not great *2026-06-23* very glitchy and slow. a lot of problems with the wish list, it never loads or remembers what i’ve liked previously. crashes every time click ‘view orders’ ### 1/5 — not worth it *2026-06-14, version 20.0.91* super super glitchy and slow, which puts me off browsing the clothes ### 1/5 — App is extremely glitchy and unreliable *2026-04-16, version 20.0.91* Awful app. Glitches when scrolling, slow reload. I have items favourited and yet online and in app account, there are always no favourites to be found. I have black hearts on certain items so I know the system isn’t working. The checkout won’t let me delete items in my basket, so I can’t checkout with the bits I want. Nice products but expensive for the quality. ### 1/5 — It sucks *2026-03-08, version 20.88* Customer Service sucks ### 1/5 — Awful app *2026-02-28, version 20.88* Clothes are lovely but can’t even see them, the app is so glitchy you can’t even view items anymore. ### 1/5 — App is glitchy *2026-02-26* The clothes are great, if only I could check out. The app is so glitchy, I can’t look at my wishlist and I can’t scroll through my basket without it crashing or freezing ### 1/5 — Glitchy and slow *2026-02-16, version 20.88* Such a terrible app interface. Doesn't show anything on my wish list and I can't click on anything. Please fix it... ### 1/5 — Don’t bother if you’re canadian *2026-01-26, version 20.88* takes over 2 weeks to come and the always charge an insane amount of duties. I love their jeans but after ordering a 2nd pair, paying $150 plus $50 in duties, i won’t shop here again . ## Most praised reviews (10 highest-rated) ### 5/5 — Love the brand *2026-01-06, version 20.88* Lots of cool unique pieces ### 5/5 — My favorite place to shop! *2025-06-14* After discovering motel, I didn’t want to order anywhere else ever again. They have outfits styled for raves, classy dinners, beachwear, and so much more. All the clothing I’ve bought there fits like a glove and is made with great material. It’s easy to see what the clothing item would look like worn, and the modeling styles the clothing really well. They are always up to date with trends, and all in all the app is also really easy to use. 11/10 would recommend ### 5/5 — %10000 recommend *2025-04-25* love love love - my go to for the perfect low rise jeans. comfort is top tier and quality is amazinggg! Motel Rocks doesn’t let you down, they’re super reliable and you alwaysss get what your moneys worth 🤩 ### 5/5 — Ship to Saudi Arabia please *2024-11-06, version 20.080* SHIP TO SAUDI ARABIA ### 5/5 — Thank you to Meghan *2024-09-10, version 20.0.79* At first I couldn’t find Canada in the countries shipping list but I spoke with a Motel Rocks customer care and they fixed the problem ### 5/5 — Love it *2024-07-01* so easy to use and the layout is stunning all the clothes are amazing although would be better to include more detail on material for all clothing! ### 5/5 — Lovely *2023-11-25, version 20.0.73* Super cute. For hotties only. #Glam #realcute #keepinitreal ### 5/5 — AUS *2023-11-12* make australia PLEASE!!!! ### 5/5 — Updated the app, no more issues 🥰 *2023-02-17, version 20.0.43* Love the brand, love the app. The shoppable insta is 10/10 😌😌 ### 5/5 — love the clothes *2022-05-20* can you guys please change currency so us Australians can use !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*