# Mother Goose Club Rhymes — user reviews > 68 indexed App Store user reviews of Mother Goose Club Rhymes by StoryToys Limited, rated 4.30/5 from 3,171 ratings. - Source: https://appshunter.io/ios/app/mother-goose-club-rhymes/id1146875428/reviews - App overview in markdown: https://appshunter.io/ios/app/mother-goose-club-rhymes/id1146875428.md - Rating breakdown: 5★ 1,965 · 4★ 630 · 3★ 298 · 2★ 124 · 1★ 154 ## What do users think of Mother Goose Club Rhymes? Overall sentiment: negative **Pros** - 👍 Educational content - 🚀 Easy to navigate - 💡 Variety of games and videos **Cons** - 🐛 Sound issues - 🔒 Subscription required for full access - 💰 Expensive subscription - 🔒 Difficult to cancel subscription **Commonly reported bugs** - Frequent crashes - Downloaded content disappearing - Subscription issues **Most requested features** - More recent content updates - Ability to download videos for offline use - Family sharing support - Screen time controls ## Newest reviews (11 of 68) ### 3/5 — No Volume *2021-12-29* The entire app doesn’t have any volume on our end. Has anyone else experienced and resolved this? **Developer response:** Hi there, sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work please email us at support@storytoys.com. ### 3/5 — No sounds *2021-06-08* My daughter loves this app but after a few months the sound stopped working. So even though I paid for the yearly subscription last year she never watched it. She wanted to watch it this morning so I paid for the monthly subscription (yearly one was expired) thinking that by now there shouldn’t be any issues. Unfortunately still no sound. I have tried everything I can think of, including deleting app and reinstalling but still no sound. **Developer response:** Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work let us know the model and OS of your device and email us on support@storytoys.com and we'll look into it for you. ### 2/5 — Please upgrade!!! *2020-01-25, version 5.2.1* You need more games, options etc ### 2/5 — Potential Is There *2020-01-17* I downloaded this app for my daughter for when she’s at the sitters with no wifi. I pay for the monthly subscription. I like the setup and the content however every night the downloads “undownload”. This means every morning I have to remember to download videos early enough to give them time to download. It seems like once they are downloaded they should stay until I delete them. Also, sometimes it acts as if I haven’t paid the monthly subscription so I have to delete the app and reinstall and then it can find my in app purchases. If the download issue was corrected I would give this 5 stars. **Developer response:** Hi there. Sorry you're having problems with the app. Can you please email us at support@touchpress.com with the details and we will look into this for you. ### 4/5 — Update *2019-11-26* Needs more recent episodes added ### 1/5 — $40/year?!?! *2019-08-03, version 5.2.1* My daughter loves MGC on her Amazon Fire and on Netflix. I downloaded this app so that she could also watch it on my phone. BIG MISTAKE. Almost everything is locked and they want $6/month or $40/year for access. Needless to say the app is now deleted from my phone. ### 1/5 — Where’s the sound *2019-07-25, version 5.2.1* Sound doesn’t work ### 1/5 — DO NOT DOWNLOAD! *2019-05-17* Do not download this app if you just want to trial. Apple will just steal your money and if you request a refund they will just send you an automated message saying you dont qualify. I downloaded the app to try it and i was charged the same day it was downloaded. The subscription was cancelled before the end of the 7 day free trial, but they refused to refund. DONT FALL FOR THIS SCAM **Developer response:** Hello. Sorry you're having problems getting a refund from Apple. Please rest assured that we do not take payment until after the free trial is up. In some cases certain banks and PayPal might take hold of the money before the trial is up. If that's the case you should contact them directly for a refund. If not, please try Apple again as there is no reason they should refuse you a refund if you cancelled before the trial is over. If you have any more queries please contact us at support@touchpress.com. Thanks, The Touch Press team ### 1/5 — Charged the most expensive subscrition after the free trail *2019-03-16* The deadline to cancel the free 7 day tiral was today and I cancelled TODAY, yet I was still charged for the most expensive renewa (very odd as cheaper renewal options were available)l. Very deceptive and manipulative way to over charge for a useless App. I did not authorize the charge and when I reqeust a refund, I keep getting the automatic response that it doesn't meet the refund criteria. What happened to ethical billing practices? Oh wait there is not such thing! **Developer response:** Hello. Sorry you're having problems with your subscription. To be clear, when you open the app, the first page you see displays the monthly and annual subscription prices. You cannot start the free trial without first selecting one. You then have to get through a parent gate and enter your iTunes password in order to agree to the free trial. That first page also explains that subscription will be charged at the end of the free trial unless cancelled, and gives instructions on how to cancel it. It's possible that you didn't cancel the free trial in time. It should be done 24 hours before the end of the trial. However, some banks do take hold of your payment before the trial is over and this is not within our power to remedy. For future reference you can cancel a subscription any time but still have access to the remaining time on it, n this case your free week's trial. Unfortunately it is not possible for us to refund you directly as the app was purchased from the App Store. You will find a link to a refund option on the receipt of purchase which Apple sent you via email. Alternatively you could contact Apple at: http://support.apple.com/kb/HT1933. ### 1/5 — Can’t restore subscription *2019-03-14* This app no longer works on Apple TV. Won’t let me restore my purchase. Has been this way for months. I sent an email and no response. **Developer response:** Hello. Sorry you're having problems restoring your purchase on Apple TV. We're very surprised to hear that you didn't receive a reply from our support team. We checked our records and there were no support tickets for Mother Goose Club that have not been replied to. It's possible that you emailed the incorrect address. Please email support@touchpress.com with the details of the problem and we will look into this for you. ### 3/5 — Not Family sharing fair access *2019-01-02, version 5.2.0* I have bought this app for my daughter to use in my iPad or my wife’s iPad. We have family sharing devices within the family, so the idea is that our daughter can use either of our iPads when they are available for her and we do not to have to pay twice for the same product. Therefore any apps for her in my iPad purchased by me, can be used in my wife’s iPad too. Unfortunately, this app is asking me again for payment when my wife downloaded it in her iPad from my purchases. Not fair! I’m in the 7 days trial before payment start running. If this is not sorted I will cancel this subscription. ## Most critical reviews (10 lowest-rated) ### 1/5 — Annoying *2024-05-05* It’s annoying how it keeps signing my kid out of the full version and then telling me I can’t restore purchase from app. Why am I paying for something she cannot use. She has been using the free version for the past 6 months because of this foolishness. Even though I paid for an annual subscription. I want my money back!!!!!! ### 1/5 — Scam *2024-02-29, version 5.2.1* Has nothing but a paywall. ### 1/5 — No volume *2021-09-20* All my other apps have volume. I checked the volume made sure the volume button worked. Uninstalled same thing. **Developer response:** Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work let us know the make, model and OS of your device and email us on support@storytoys.com. We will look into it further for you. ### 1/5 — Fraudulent transaction by app *2020-10-22* I had downloaded Mother Goose Club rhymes on my iPhone and selected trial membership. However when trial membership ended I believe the app automatically charged my debit card for a Yearly membership which I didn’t apply for. This is totally unethical, there should have been some way of going through my permission before deducting the amount. Please cancel this subscription and REFUND my money Rs.2699 immediately. Thanks, Richa +919711804057 **Developer response:** Hi there, we're sorry that happened. Please contact us on support@touchpress.com and we'll gladly assist. Thanks! ### 1/5 — Return my money!!!! *2020-09-19, version 5.2.1* Zero stars, negative. I’ve deleted your app a long time ago and you charged me Sept 17 for a full year! It’s pandemic, I don’t have a job. You took my family’s food money. Please have a heart and return the money. ### 1/5 — Can’t pay 💰 *2020-07-29, version 5.2.1* Looks fun but I do not know why you have to pay for it 🤷‍♀️thanks tho 🤷‍♀️ ### 1/5 — Sound problem *2020-05-25, version 5.2.1* What’s wrong with the app? No sound?! ### 1/5 — No sound *2020-05-11, version 5.2.1* Can’t get the audio to work anymore. Please help. ### 1/5 — No Sounds! *2020-03-07, version 5.2.1* What is happening to this app? The sounds are gone what a waste of money. ### 1/5 — Free trial *2019-08-21* It says free trial included with all subscriptions so I downloaded and gave payment information for when the trial ended and the subscription would start. Then it ended up charging me without the free trial. **Developer response:** Hi there. Sorry you 're having problems with the app. Some banks and Paypal place an authorization hold on digital purchases. https://support.google.com/store/answer/6160235?hl=en. But they don't actually charge you until the free trial has ended. Hope that helps! If you have any questions please email support@touchpress.com. ## Most praised reviews (10 highest-rated) ### 5/5 — Date Added: 10th May 2026 *2026-06-02* Date Removed: 2th February 2028 ### 5/5 — Not working *2024-02-05* Video plays but no sound. How does that happen ### 5/5 — Benjamin Brooklyn Eva Elena Leland Lily *2024-01-21, version 5.2.1* Today is Wednesday April Eleventh 2024 ### 5/5 — The first time *2023-02-23* The first time ### 5/5 — Educational *2021-05-31* At first I was disappointed when I susbscribed for 1 year on this app because i discovered that all the videos has no sounds but quickly emailed their email support. They response are so quick that it it didn’t get for 24hours to wait. Thank you so much for making us satisfied. My daughter is so happy right now that she can hear and sing a long the nursery rhymes as well. Kuddos! **Developer response:** Thank you so much for your feedback! This makes us all very happy. If there is anything else we can assist you with, don't hesitate to reach us via email. :) ### 5/5 — Good *2020-10-25, version 5.2.1* Good ### 5/5 — I *2020-07-13, version 5.2.1* U8uazxcvbnm,,.klkm 7hpljn =4mg6zvnehdhjjjjmjijjji)gbznzmzmzmz,mamaskakkjjjjiiuijuh6)dz x xmmxmxnc;nnnnjjljjjjockdnhdhsmsmjsxmmsqns5*hasnpnama,amas a Mama ### 5/5 — Educational *2019-09-19, version 5.2.1* Kids love it ### 5/5 — No sound on ipad *2019-03-05* My daughter loves watching mothergoose club on her ipad. Its been weeks that the sound was lost. It works on other apps but not in mothergoose club. Please advise. **Developer response:** Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work please email support@touchpress.com and we will look into it further for you. ### 5/5 — Content is great, app working again *2018-07-17* Update: I received another email saying this issue is solved now, so I decided to change my review to the 5 stars it deserves. Previous review: We love Mothergoose songs, and the content is great in this app, but I paid for a yearly subscription and because I canceled renewing my subscription in a year from now, the app can’t recognize I still have 9 months left of subscription and erased everything I had downloaded. So now I can’t restore my purchase even after checking again my subscription to renew, or erasing the app and turning off and on my phone. I did get a refund after going back and forth between Apple and the developer of the app. I also received an update of the developer saying they’re already trying to make this work properly in the app. **Developer response:** Hi muraro. We're very sorry you had such difficulty with the app. Thanks to your feedback which notified us of the issue, we were able to investigate the cause and fix this problem. There is now an updated version free from the issue you described. We hope this resolves your issue, if you’re satisfied it has, would you consider revising your review? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*