# Mothercare MENA Baby/Kids Shop — user reviews

> 118 indexed App Store user reviews of Mothercare MENA Baby/Kids Shop by M.H. Alshaya Co. W.L.L., rated 4.70/5 from 2,350 ratings.

- Source: https://appshunter.io/ios/app/mothercare-mena-babykids-shop/id1563370517/reviews
- App overview in markdown: https://appshunter.io/ios/app/mothercare-mena-babykids-shop/id1563370517.md
- Rating breakdown: 5★ 1,988 · 4★ 183 · 3★ 76 · 2★ 32 · 1★ 71

## What do users think of Mothercare MENA Baby/Kids Shop?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast delivery
- 💡 Good quality products
- 🤩 Wonderful shopping experience

**Cons**

- 🐛 App crashes frequently
- ⚠️ Slow and laggy performance
- 🤔 Limited product selection
- 🤨 Promo codes not working

**Commonly reported bugs**

- Unable to update password
- Incorrect order deliveries
- Shipping issues not resolved promptly

**Most requested features**

- Add more payment options
- Improve search functionality
- Provide better product descriptions
- Enable in-app address management

## Newest reviews (14 of 118)

### 3/5 — Looking for Indian app

*2026-05-03*

I install the app but there was no option to select country of India. There were just few countries of Middle East. Can you please suggest which app works in India

### 3/5 — Doesnt allow applepay

*2026-01-16*

Was difficult making payment since apple pay option wasnt working.

### 3/5 — شكوى

*2025-01-27, version 1.24*

الموقع كثير يعلق والبضاعه محدودة جداً

### 3/5 — APP15 doing work for first time users/shoppers

*2024-09-08, version 1.24*

I’ve downloaded the app for the first time and used the Promo code as mentioned APP15, didn’t work! 
It kept responding that I was not eligible, knowing that is my first order through the App.

### 3/5 — الإرجاع

*2024-07-13, version 1.24*

لايوجد بالتطبيق خانة إرجاع لا أعرف ما السبب

### 3/5 — ملاحظاتي

*2024-07-13, version 1.24*

أغلب القطع والمقاسات ليست متوفرة وشكراً

### 2/5 — صور

*2024-05-02, version 1.24*

صور الملابس ليست واضحه بشكل كافي ليست صافيه

### 1/5 — Negative review

*2024-04-16, version 1.23*

Worse app ever. It consumes my 25GB  mobile data just to make one order…

### 1/5 — المصداقية

*2024-04-02, version 1.23*

كود الخصم الخاص بتحميل التطبيق لا يعمل 👎🏻

### 4/5 — توفر المنتج

*2024-03-31, version 1.23*

اتمنى توفير جميع الموجد في السوق في التطبيق

### 1/5 — الى فريق مجموعة الشايع : لي مبلغ 38 ريال لا اسامحكم فيه

*2024-03-11, version 1.23*

حسبي الله ونعم الوكيل

### 4/5 — I remember since 1997

*2024-03-06, version 1.23*

رعاية الأمومة 
 Mothercare

### 2/5 — الموقع

*2024-02-26, version 1.23*

لم  استطيع تحديد موقعي بالضبط التواصل ع الرقم لتحديد الموقع اذا وصلت الطلبيه وشكراً

### 3/5 — الشارقة

*2023-12-29, version 1.23*

لا يمكن إتمام الطلب 
توجد مشكلة

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad

*2026-04-22*

There are only 4 country option available not india.

### 1/5 — It won’t let me up uk for my country

*2025-07-27, version 2.0*

It won’t let you put your country as the uk

### 1/5 — Slow app

*2025-01-04, version 1.24*

Very slow app , I had to delete it and install it few times . But amazing quality

### 1/5 — سيء في التصفح

*2024-10-22, version 1.24*

ثقيل ويعلق وبطيء جداً اتمنى تطويره وبصفه عامه الماركه حقتكم يبي لها تطوير من ناحية الشكل والاسعار والمقاسات والوفره

### 1/5 — التطبيق لايعمل

*2024-10-22, version 1.24*

عند اختيار المقاس لااستطيع الضغط على المقاس الشاشه رماديه

### 1/5 — Bad s

*2024-10-01, version 1.24*

Very bad service after you make order online cancelled all order as item not available

### 1/5 — Needs major improvements

*2024-09-07, version 1.24*

The Mothercare app is too slow, it takes forever to load, it lags a lot, and displays too many errors making the shopping experience unpleasant.

### 1/5 — الطلب السابق وصل ناقص

*2024-07-07, version 1.24*

طلبي السابق وصل ناقص 😞ولا احد تواصل معي

### 1/5 — App is not working properly

*2024-06-14, version 1.24*

The app is not working properly!
 I’m not able to see any pictures, it freezes all the time. Completely useless!

### 1/5 — promo code doesnt work

*2024-06-01, version 1.24*

promised of 15 percent discount if i download the app, when i did the promo code didnt work

## Most praised reviews (10 highest-rated)

### 5/5 — Good in every ways

*2024-10-10, version 1.24*

I love their products, super quality, I’m always buying clothes from mother care for all my children

### 5/5 — 🫶🏻

*2024-05-22, version 1.24*

سهل التسوق وواضح جددا اشكركم

### 5/5 — اعجبني

*2024-05-12, version 1.24*

سريع والخصومات حلوة👍🏻

### 5/5 — Best

*2024-01-21, version 1.23*

The best

### 5/5 — Mohammad

*2024-01-20, version 1.23*

Very good quality and price 
Thank you Mother Care

### 5/5 — The best

*2023-12-31, version 1.23*

The best for kids thank you

### 5/5 — السبلة

*2023-09-04, version 1.20*

الموقع ثقيل وعبيط ويغث

### 5/5 — Husna

*2023-07-24, version 1.20*

Amazing

### 5/5 — حلو كثير الموقع انتظر التخفيضات ع طول

*2023-02-20, version 1.18*

ممتاز جدا جدا

### 5/5 — ارجو توصيل الطلب باسرع وقت ممكن

*2023-01-30, version 1.18*

ارجو توصيل دائم الطلبات بمده لاتزيد عن يوم 
الخدمه العميل بشكل ممتاز

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*