# Mothership Carrier — user reviews > 95 indexed App Store user reviews of Mothership Carrier by Mothership Technologies, Inc., rated 4.40/5 from 1,077 ratings. - Source: https://appshunter.io/ios/app/mothership-carrier/id1242133095/reviews - App overview in markdown: https://appshunter.io/ios/app/mothership-carrier/id1242133095.md - Rating breakdown: 5★ 841 · 4★ 84 · 3★ 36 · 2★ 25 · 1★ 91 ## What do users think of Mothership Carrier? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💰 Good pay - ⚡ Fast pay - 👍 Great platform - 🤝 Excellent customer support **Cons** - 💰 Low pay for multiple stops/deliveries - 🕰️ Tight delivery windows - 🚛 Heavy loads, long distances - 🤖 Lack of human customer service - 🐛 App issues (notifications, crashes) **Commonly reported bugs** - App crashing and freezing issues - Notification system not working properly - Difficulty connecting with customer support **Most requested features** - Improve pay structure for multi-stop deliveries - Provide more accurate location/contact details for pickups/deliveries - Enhance app reliability and notification system ## Newest reviews (14 of 95) ### 2/5 — App Broken Notification not Working *2026-01-28, version 5.6.0* I've been working with Mothership for just about a year. The App worked fine for about 5 months. The app is completely broken and notifications doesn't work at all. The only notification I receive are from the banners, but no sound at all. Also, I no longer receive text messages about available loads. In order for me to book a load I have to keep my eyes glued to my phone hoping a notification banner pop up from Mothership. This have caused missed revenue opportunities every single day. It doesn't stop there. I do not receive sound and banner alerts during the course of my conversations with support regarding active loads. My only two options are to constantly check the app for replies from support or to wait for an E-mail notification stating support has replied. Sometimes there are 30 minute delays between replies because I'm unaware support has contacted me. I have these issues on both my Android and IOS devices, so it's a matter to be taken with the App developers. The worst part is I've made Mothership aware of the these issues via their chat support and verbally on the phone. The quick response is, I'll pass this over to our Tech support team." The real response is,"Good luck." I refrained from 1 start because when all is working properly Mothership is actually profitable. Fix the notification issue and it's an easy 5 stars. Hopefully the App developers will actually see my review and address it. I work with Mothership everyday, but I'm actively in search of other load boards due to these issues. ### 2/5 — Have Consideration for the one’s doing the work *2025-12-10, version 5.5.5* Heavy loads, many stops, long distances, low paying. Drivers must put together multiple loads to make a driver’s wage. But you can’t do that with the pick up/delivery crunched times. ### 4/5 — Needs improvement *2025-06-06* App is ok, needs better rates instead of the climbing effect to see who bites. First come first serve basis. They don’t have sound notification tone. Only a few dispatchers to help. Some make mistakes. Orders will notify you silently. Overall good for extra work. ### 2/5 — Question about Load opportunities *2025-02-16, version 5.4.1* Are you guys available for loads in Pennsylvania area, near Philly ### 5/5 — Gabriel *2024-04-26, version 5.0.77* Wow amazing app love how they always have local routes thanks so much I love this job ### 5/5 — Great platform. *2024-03-07* 3 years going into 4 working with mothership. I gotta say that there’s been ups and downs with the app. However, alongside with growth there’s been drastic improvements to the carrier experience that make it a lot easier and faster to service clients and make money. Look forward to see this platform grow as it’s tech is far ahead any other competitors. **Developer response:** Hi there, thank you for taking the time to leave a review. Our team strives to create the best possible app experience for our carriers. Your feedback matters and our support team is available to assist you Monday through Friday, from 4 am to 7 pm PST. ### 3/5 — Punish *2024-02-19* In the delivery world it’s always good to be early but here at mothership your account will be negatively impacted if you show up early you should always want drivers to be ahead of schedule it’s just a better flow of the day yes you can make a profit at mothership but when your account is being dinged for showing up early it puts you in a bad spot with your rating making it harder to receive loads I feel this feature should CHANGE ### 2/5 — App Broken Notification not Working *2023-12-15, version 5.0.55* I've been working with Mothership for just about a year. The App worked fine for about 5 months. The app is completely broken and notifications doesn't work at all. The only notification I receive are from the banners, but no sound at all. Also, I no longer receive text messages about available loads. In order for me to book a load I have to keep my eyes glued to my phone hoping a notification banner pop up from Mothership. This have caused missed revenue opportunities every single day. It doesn't stop there. I do not receive sound and banner alerts during the course of my conversations with support regarding active loads. My only two options are to constantly check the app for replies from support or to wait for an E-mail notification stating support has replied. Sometimes there are 30 minute delays between replies because I'm unaware support has contacted me. I have these issues on both my Android and IOS devices, so it's a matter to be taken with the App developers. The worst part is I've made Mothership aware of the these issues via their chat support and verbally on the phone. The quick response is, I'll pass this over to our Tech support team." The real response is,"Good luck." I refrained from 1 start because when all is working properly Mothership is actually profitable. Fix the notification issue and it's an easy 5 stars. Hopefully the App developers will actually see my review and address it. I work with Mothership everyday, but I'm actively in search of other load boards due to these issues. ### 5/5 — Very happy *2023-12-09* I am grateful to God and mothership team for having the opportunity to work day by day and meet my goals step by step 🙏🏻 ### 4/5 — Review *2023-12-03* I love Mothership. The style, the service, and everything about it. With one exception: The pay is too low for the multiple deliveries ### 5/5 — JIMGO TRANSPORT *2023-12-02* Mothership is the greatest load boarding co. Both the team and the application have become a good experience for our company because their response is immediate and their payments are serious and delivered quickly. ### 5/5 — Keg *2023-11-17, version 5.0.42* Like working with mothership easy pick ups and fast pay I would recommend mothership great app to work with ### 5/5 — Love mothership *2023-11-08* I appreciate the option of working for you every day allows me to be my own boss to have my time ### 5/5 — Mothership’s the Best *2023-08-30* Mothership is my favorite, however, I have noticed, seemingly, a drop in the pay rates with multiple stops. If that can change for the better, I’d remain happy, at the same time, MS will still be my number one. ## Most critical reviews (10 lowest-rated) ### 1/5 — The app need work…. *2026-02-25, version 5.6.0* The App need a lot of work get stuck sometime when you arrived at the pick up location, ### 1/5 — Rip off *2025-10-07, version 5.5.2* So they will pay pennies and charge the company an arm and a leg. I ran into one of my old customers she had mentioned to me that they charged her $500 for the load and they only paid me 150!! It was 9,000lbs 12 skids. They be posting multiple stops and only wanna pay $300 for 6 stops and there are carries that take it. Y’all goofy for that. ### 1/5 — Can’t connect them. *2025-09-29, version 5.5.2* Waste of a company cause you can’t contact them. That’s just the new shape of the world. No actual customer service to get to. ### 1/5 — Unfair pay drivers are taken advantage of constantly *2025-07-09* I was scheduled to pick up one pallet for $177. When I got to the pickup, they told me there was an extra pallet. I let the company know right away, and they only offered me $10 more for extra weight, time, fuel, and over 100 miles of driving. That’s just not right. This kind of stuff keeps happening. We’re out here working hard, putting in real miles, and they act like our time and effort don’t matter. I’m tired of being taken advantage of drivers deserve better than this. **Developer response:** Hi there, thanks for sharing your feedback. We understand how frustrating it can be when load details change unexpectedly at pickup, especially when it impacts your time and earnings. When situations like additional pallets or weight occur, our team reviews the update and applies standard adjustments in line with our guidelines. We appreciate the work carriers do every day moving freight, and feedback like this helps us continue improving the experience on the platform. ### 1/5 — Terrible! *2024-12-18, version 5.3.0* Do not work with this company. They will screw you over! ### 1/5 — Review *2024-07-24, version 5.1.0* Mothership used to be my one and only workload source. I didn’t need anyone else. I used to brag to everyone about MS. Now I feel the total opposite. I can’t get over how much MS’ pay has spiraled downward! Especially the fact that the loads consists of multiple stops and much travel, along with heavy cargo ### 1/5 — App doesn’t open *2023-02-11, version 4.32.1* Downloaded app and when I went to use it a screen pops up saying there is an update. You press update and it takes you to the App Store where there is no update. Worthless ### 1/5 — Rates are flat out disrespectful *2022-08-05, version 4.26.0* 👎 ### 1/5 — No loads offered in Los Angeles CA *2022-06-24, version 4.24.1* Received an email notice of being dropped as a carrier because I haven’t hauled a load in 90 days here in SoCal -How can I? You don’t send any loads through. Nothing wrong with my app, I’m logged in, sought help through the apps chat and they basically closed the chat without providing any answers or solutions. ### 1/5 — Unimpressed *2022-05-10, version 4.21.0* No customer service number to call for assistance with setting up app and account. Will be deleting app due to lack of support. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app for work *2026-05-22* Wow,, didn’t know how much work you can get with mothership I’ve been doing it for 1 week and I’m surprised of how much work there is. I’m thinking of putting another truck with a driver I think there’s a lot of potential here to build a small fleet of trucks. ### 5/5 — Great Platform *2025-06-18, version 5.4.3* Love this delivery app. Simple to use and great customer support. Highly recommended!!! ### 5/5 — Easy and Convenient *2025-04-06* I love Mothership enjoying working as a carrier owner operator is a loving job you get to meet new people and you also have a day of exercising, time with your family. I love the quick pay go to the App Store and download Mothership and get started. ### 5/5 — Easy & Sufficient *2025-02-19* What you put in is what you get. Mothership has been good to me here in the Bay Area. The key is keep a good rating, if you’re running late be sure to contact support. My rating hasn’t fallen under 4 stars since I’ve started maybe that’s why I’ve been busy. ### 5/5 — Highly recomended *2025-01-15* I have worked with this company for over five years. I have seen it grow and develop. I have grown with it and driver support is phenomenal. I highly recommend it. ### 5/5 — Great app *2024-11-08* Super fast , pick up drop it off and keep going. No long waits and the pay is decent, they’re on to something huge !! ### 5/5 — Excelente *2024-10-10, version 5.2.1* La mejor app para trabajar como carrier ### 5/5 — Great extra side hustle easy money *2024-10-02* They have extra side money for the whole week as long as you do good and get good carrier ratings they keep you rolling with work I recommend them to everyone ### 5/5 — Blessed luxury *2024-09-18, version 5.2.0* Great app and great team. Thanks to everyone on that team helping us out. ### 5/5 — Great company *2024-06-07, version 5.0.87* very easy to use the app, and the rates depend on how much you want to work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*