# Motion - AI Video Generator — user reviews > 277 indexed App Store user reviews of Motion by Superapp Labs, rated 3.77/5 from 2,063 ratings. - Source: https://appshunter.io/ios/app/motion-ai-video-generator/id6736437628/reviews - App overview in markdown: https://appshunter.io/ios/app/motion-ai-video-generator/id6736437628.md - Rating breakdown: 5★ 1,329 · 4★ 76 · 3★ 52 · 2★ 50 · 1★ 550 ## What do users think of Motion? Overall sentiment: negative **Pros** - 🚀 Decent AI video generation - 💡 Lifetime payment option **Cons** - 🐛 Frequent server issues - 🔌 Limited functionality without payment - 📽️ Poor video quality and duration - 🤖 Inaccurate AI rendering - 🕰️ Slow video processing times **Commonly reported bugs** - Frequent error messages - Inability to cancel tasks - Inconsistent performance **Most requested features** - Ability to add own audio - Longer video duration options - More customization settings - Improved AI accuracy ## Newest reviews (19 of 277) ### 4/5 — Está aceptable *2025-02-05* Si me ha gustado lo que se puede hacer, pero los servidores muy seguido están ocupados, por lo que pocas veces se puede usar ### 1/5 — ❌ENGAÑO❌NO FUNCIONA❌NO LO ACOMPRES❌ *2025-02-05* ❌NO TE CONVIERTAS EN UNA VICTIMA MÁS ❌NO GENERA VIDEOS CON LAS ESPECIFICACIONES QUE LE ORDENAS ❌NO APLICA LOS ESTILOS, FILTRÓ O MODOS DE VIDEO QUE PRESUME TENER COMO HERRAMIENTA DE EDICIÓN ❌AL REVISAR TUS SUSCRIPCIONES NO TE APARECE PARA EXIGIR REEMBOLSO O DEVOLUCIÓN ❌VERDADERAMENTE UNA ESTAFA LITERALMENTE VIOLAN TU CARTERA TU CONFIANZA Y TE HACEN PERDER DINERO Y TIEMPO ### 1/5 — Tengo problemas *2025-02-04* Solo pude hacer 5 videos y ahora me marca error. ### 3/5 — Hit or miss *2025-02-02* The best part of this app is the lifelike backgrounds…wind moving the leaves of trees or people’s hair, water from a lake rippling, etc. When putting pictures together, sometimes both look great; other times either one or both don’t look like the people in the original photos. Customer service not good. I reported a problem and, 15 days later, got a response which said thank you for reaching out, but no solution to the problem. The app also doesn’t always work; it’ll say “something went wrong” and always has the same answer which makes it look like the photos weren’t good, but usually the problem is with the server and not your photos. Sometimes you’ll be waiting several days for anything to work which is annoying. When it works, it’s usually good but server downtime is too long. I hope they come up with a solution to this because, otherwise, it’s a pretty good app. ### 1/5 — Most the time the server is down or busy. *2025-02-01* The app does good work. if you can catch the server open. Over the past couple weeks I have only been able to do half a project. I don’t know what’s up maybe the developers only intention was for someone to make one AI picture. When I paid for long term it was out of wanting to do professional videos. Either they need to decrease the customers or drastically upgrade their network. They might want to try something else. I have resorted to Meta on Facebook you can create photos of yourself. Some versions even animate. Chat got will allow you to change aspects of the photo. Honestly don’t purchase this software. You may get a picture or you may not. I regret because I went with the life long plan. If their system improves I will be back to let you know. I wish Nero had some software for this ### 1/5 — Publicidad engañosa *2025-01-31* No la descarguen para todo quieren que te subscribas y pues eso no lo dicen en la publicación ### 3/5 — Não compre o VITALÍCIO *2025-01-31* Comprei o vitalício mas só gera no máximo 6 vídeos por dia. Um absurdo, melhor ter ficado usando a versão gratuita ### 1/5 — Basura *2025-01-30* Compré la suscripción de 59 euros y no pude hacer ni un vídeo. Solicité reembolso ### 1/5 — Waste of money *2025-01-29* Terrible videos , uninstalling now ### 3/5 — Non funziona bene *2025-01-29* Molto spesso capita che il caricamento dei video resta in carica , con un successivo messaggio di errore , inoltre i video in alcuni periodi hanno sempre gli stessi movimenti di telecamere , cioè da sinistra verso destra ! Manca la possibilità di decidere il tipo di inquadratura ! ### 1/5 — Email support not working *2025-01-29* The day after I paid it always says something went wrong and there’s no support..please fix or refund. ### 1/5 — 2 часа жду одно видео до тех пор не готова , зря купила подписку *2025-01-29* Ужас !!!! ### 1/5 — Es una estafa *2025-01-29* Esto es una estafa, nunca hace el filtro, solo perdí mi dinero ### 1/5 — Too many failures to process *2025-01-28* I paid for this app; however, I have been unable to use it as the server is busy all the time. I have tried for more than 24 hours straight to use it even once and have been unable. I have contacted Technical Support through email many times and I am always assured that they are doing their best; however, this has not resolved the problem, and I am still unable to use the app. I feel as though the money that I spent was a complete waste, except for the few times I was able to use the app. Until such time that this server busy issue can be resolved. I do not recommend spending good money on an app that cannot be used. ### 1/5 — Prometen de más para entregar de menos *2025-01-28* Pésima app ### 3/5 — Has potential *2025-01-28* There potential here but yall need to act quick in this never changing world. It’s a good starter app if you’re just starting to dabble in ai generations. With that being said, the downfalls are as followed; one generation at a time. 4 variables would be nice. Many of the hugging templates don’t work. And lastly when a generation is completed the preview of it is all over the place and zoomed in forcing you to exit the app just so you can view the generated video. ### 1/5 — тут все плвтный *2025-01-27* нада хотябы что та зделат бесблатно ### 1/5 — Vou reporta minha compra *2025-01-27* Infelizmente não saiu como esperado **Developer response:** Lamentamos que você tenha tido uma experiência negativa. Para reportar sua compra, recomendamos que entre em contato com o suporte através da loja. Agradecemos seu feedback. ### 1/5 — Simplesmente péssimo *2025-01-27* Comprei o aplicativo estou totalmente arrependido entrei em contato com a Apple para fazer o cancelamento Fiz um teste com duas pessoas se abraçando ficou um resultado horrível Fiz um outro teste com a pessoa dançando não dá nem pra comentar tão horrível que ficou pena que não tem como postar aqui Usem fotos muito boa tirada no iPhone 14 Mesmo assim o resultado foi péssimo ## Most critical reviews (10 lowest-rated) ### 1/5 — $30 Paid App Consumer TRU *2025-03-18* Look I am not digging this app and decided I’d reach out to the Support. They have a button to Share ur project, u can view Terms & Conditions Privacy policy have links as well. Now when I click to email support and it doesn’t work. Now I am wanting help and will immediately change my review if I reach them and my experience is different but I double checked the other links but couldn’t view or have their email pop up or copy. Next up is I paid $30 for a lifetime subscription and GRok is spitting out free AI Images that are incredible for free. Now they have $30 a month for the Upgrade to Grok 3 which is pretty intense but if I can’t get this thing on that level or get a few tips and tricks or so,4th IG. I’m telling everyone dont do it. It has the potential but pictures 10 second clips that are good for a brief prompted Description but this thing gets too much info it feels like it didn’t even read anything after that first sentence lol ### 1/5 — Scamming customers! *2025-03-11* I am writing to complain about my purchase of an AI animation creation application called "Motion". I would like to point out the following points that cause my serious dissatisfaction: 1. Lack of test period or free version: I had no opportunity to test the quality of the app prior to purchase, as no trial period or free version was provided for review. 2. Immediate demand for payment: Immediately after downloading the app, the app demands instant payment, which I consider to be an unfair practice and deception of the consumer. 3. Failure to fulfill the claimed features: The app does not live up to the stated description - it does not create videos as described, and there is no ability to create videos longer than 5 seconds when creating sequels. 4. Questionable placement on the App Store: I don't understand how the App Store allowed the placement of this app given its flaws and the clearly fraudulent actions of the developers. In connection with the above, please refund the money spent and take measures to prevent similar cases in the future. Sincerely, Georgiy. ### 1/5 — Absoluter Fehlkauf! *2025-02-10* Seit 12 Stunden bekomme ich die Meldung “Server sind gerade ausgelastet - Bitte versuchen Sie es später erneut” Nun, das gibt mir die Zeit, die App mit nur einem Stern zu bewerten. Und wenn man es dann doch mal schafft, ist man von den Sekundenfilmchen meist enttäuscht. Die AI scheint, genau wie die Server, hoffnungslos überfordert. Motion hält definitiv nicht, was es verspricht. Nach ein paar erfolgreichen Promts immer wieder das gleiche Prozedere: “Server sind gerade ausgelastet…” Es scheint, als würde man nach ein paar 5-Sekündern automatisch für einige Stunden gesperrt. Auf diese Weise einen kurzen Promo-Clip zu erstellen kann dann schnell Tage dauern. Ganz ehrlich, von einer Vollversion habe ich mir mehr erwartet. Es bleibt dabei: Motion entpuppt sich bis jetzt als ein absoluter Fehlkauf… ### 1/5 — Ne fonctionne jamais *2025-02-09* L’application ne fonctionne jamais il y a toujours un problème avec les serveurs… payer un abonnement annuel pour ne pas pouvoir utiliser l’app est scandaleux.. et Apple refuse de rembourser (comme à chaque fois avec les app IA qui ne fonctionne pas ou ne respecte pas leurs promesses…) ### 1/5 — No sirve *2025-02-08* Siempre me dice que hay un terror y de ahí. No sale. Y lo compré de por vida ### 1/5 — Vídeos sem nexo *2025-02-08* Vídeos totalmente sem nexo com os prompts solicitados ### 1/5 — Não é realista *2025-02-07* Pessimo, os vídeos não ficam nem de perto com a propaganda que eles fazem. Nota zero . ### 1/5 — What is wrong with the app *2025-02-07* Why do I keep seeing messages that say, "Generation in progress, wait for video completion"? The app worked for one day, but now it is not functioning at all. I feel like I've wasted my money and I'm really not happy with it. ### 1/5 — CONSUMERS CALL TO ACTION! *2025-02-06* This has to stop guys. There’s a very bad trend in the App world these days. First of all five seconds in duration is not a video so they shouldn’t even be advertising that they can make videos but more importantly you have to pay before you even know that their product is not something that you want to purchase. What’s so hard about letting us make an HD GIF so that we can know whether or not we want to spend money but instead we’re just getting milk for it I’m not gonna use this product. It doesn’t make videos. I had to pay $29 for a lifetime membership which was 90% off to find out that I’m not gonna use this ever again all the apps are doing this everybody we need to stop buying it. We need to start writing reviews like this. I give this no stars because there was no service of which they advertised or claimed to be producing and giving given. They made me pay for a lie before I could find out. It was a lie. It’s straight up highway robbery every time any of us purchases any of these subscriptions. We’re just perpetuating this horrible waste of our own resources. And making a world where there is no consumer rights and no responsibility or accountability for the businesses making these apps. ### 1/5 — No sirve para nada *2025-02-05* Pues salvo que hay opciones ocultas , no vale ni 1 euro , no malgastéis dinero, cualquier herramienta de gif es mejor ## Most praised reviews (10 highest-rated) ### 5/5 — Tarda mucho en renderizar *2025-02-02* No la compres :/ ### 5/5 — Motion review *2025-01-21* I really like it . The only negative right now is that I think they are way too short **Developer response:** Grazie per il tuo feedback! Siamo felici che ti piaccia l'app. Abbiamo preso nota della tua osservazione riguardo alla durata e stiamo lavorando per migliorare l'esperienza. Speriamo che continuerai a divertirti con l'app. ### 5/5 — Ottima *2025-01-06* Ma risultano troppo occupati i server ???? ### 5/5 — Non funziona *2025-01-05* Dopo una paio di video ha smesso di funzionare ### 5/5 — Valida app *2025-01-02* È davvero una super app semplice ed intuitiva ma allo stesso tempo intelligente, direi molto utile e soprattutto valida. ### 5/5 — No es tan eficiente *2025-01-01* No tan eficiente, la aplicación como lo promete y te da fallas de qué el servidor está ocupado, y no se sujeta a los prompts que le das ### 5/5 — Bom *2025-01-01* Bom ### 5/5 — I want my money back *2024-12-30* The app makes you pay a subscription fee of 8.99 to even use it. Then, it takes 12 minutes to process your request and then it doesn’t even give you anything. I downloaded this app off of the premise that I could sync audio and have it render a video based off that, because that’s what it shows in the ad, I didn’t think it would do absolutely nothing. All time poverty app. **Developer response:** We apologize for the inconvenience you're facing. We understand your frustration and are working on improving the app's functionality to meet your expectations. Best regards. ### 5/5 — I like it *2024-12-26* Does what it says with only one exception, unless I’m missing something. It says it will make an avatar from a photo. I don’t see that option. I purchased the lifetime plan. Good investment, I believe. **Developer response:** We’re glad to hear that you’re satisfied with the app overall. We apologize for the confusion regarding the avatar feature. We’ll make sure to look into this and improve the clarity of available options. Best regards. ### 5/5 — Ai *2024-12-26* A volte mette nelle foto tratti asiatici.. però il suo lavoro lo fa bene --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*