# Motive Driver — user reviews > 299 indexed App Store user reviews of Motive Driver by Motive Technologies Inc, rated 4.40/5 from 11,574 ratings. - Source: https://appshunter.io/ios/app/motive-driver/id706401738/reviews - App overview in markdown: https://appshunter.io/ios/app/motive-driver/id706401738.md - Rating breakdown: 5★ 8,609 · 4★ 1,301 · 3★ 405 · 2★ 222 · 1★ 1,037 ## What do users think of Motive Driver? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Efficient logging - 📈 Helpful for compliance - 💻 Reliable on multiple devices **Cons** - 🐛 Connectivity issues - 🚧 Inaccurate speed detection - 🔍 Lack of visibility on logs sent - 🇨🇦 Limited functionality for Canadian drivers **Commonly reported bugs** - Incorrect drive time logging - Unreliable Bluetooth connection - Inconsistent app behavior after updates **Most requested features** - Ability to see logs sent/unsent - Automatic location logging - Customizable inspection checklists - Dark mode for night driving - Improved HOS management for Canada ## Newest reviews (19 of 299) ### 1/5 — SCAM!! *2026-07-12, version 105.2* This is seriously a scam. They are playing games and charging you for stuff you didn’t have. Have the proof right ere. ### 2/5 — Terrible update *2026-07-11, version 105.2* This easily the worst update they’ve made yet, and that’s saying something. Both drive and cycle clocks are being burnt up because of latest update. After going idle for 5 mins it switches to on duty which it always has. The difference is now that 5 mins you sit continuously stays on drive time instead of reverting back to the moment you stopped. It is also struggling to come off the driveline at all. I’m going to urge the carrier I’m leased to to shop other options. Motive since changing over from keep trucking has progressively gotten worse. ### 1/5 — Ovoid this company (lose money) *2026-07-11, version 105.2* Every device you order for your trucks , you will loose about ten days work. If you are new to this company please look for alternatives. You have no idea what you are getting into. This is my honest review. ### 1/5 — Fix it, please! *2026-07-10, version 105.2* Very dumb imbedded AI, I stopped on a official build by state Rest Area parking area and this stup AI marked as unsafe parking. And no way to argue, thanks Good it meters nothing for my job position. ### 1/5 — The routers should be obsolete! *2026-07-08, version 105.2* They need to get rid of the router the connection from the phone to the obd for the truck should not have a junk processor attached. ### 3/5 — Canadian split sleeperberth *2026-06-19* June 2026, after all the reviews and complaints over the years, Canadian split sleeperberth is still not working/available. C’mon guys, it’s not rocket science, just get at it and make it happen !! **Developer response:** We’re sorry to hear about your experience with Motive. We’re unable to locate your account to address this. Please email support@gomotive.com with your best number, best time to call, time zone, email address, and a reference to your review, or contact us via chat or call 855-434-3564. ### 1/5 — Fix ur problem *2026-06-02, version 104.0* After updating the software on my iPhone 17 Pro Max, I’ve been experiencing problems. It’s not as easy to use as before, and there are a lot of unnecessary apps. Some iPhone 17 Pro Max users have also reported issues after software updates, including lag, connectivity problems, app glitches, and other performance-related complaints. Many of these issues are often addressed in later iOS updates. ### 2/5 — Constant Connection Issues *2026-06-01, version 104.0* I can’t believe this is even allowed by DOT. It’s horrible and is constantly having issues connecting. Seems like a test run in a BETA version. Go into an office or truck stop, it may or may not reconnect. When it does the little reset button doesn’t do anything. Gotta unplug wait until the damn battery dies and try again. I miss our old Omnitracs. They were far more reliable and stable. I haven’t used customer support as I don’t have time in my run to deal with that. And who wants to waste their off time troubleshooting a junky gadget. I can’t believe a large company like FedEx would mandate this POS. ### 1/5 — Creepy and ineffective *2026-06-01, version 104.0* I’m constantly doing very dangerous stuff while driving an equipped vehicle and only get alerts over nonsense. It’s basically another data collection tool that watches you all day and the creeps in charge of monitoring it watch you for the own weird pleasure. Then decide if and when to mess with your employment. It’s a gross joke ### 3/5 — Needs improvement *2026-05-31, version 104.0* Constantly lagging. ### 1/5 — Bluetooth interference *2026-05-25* When connected to the device via Bluetooth, there is significant interference to any and all other devices connected to the phone. **Developer response:** We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564 ### 1/5 — Not working, again! *2026-05-20* Stops working at Rodgers Pass bc. Kicks my truck number out. Now it’s completely frozen and won’t reboot **Developer response:** We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564 ### 2/5 — Sucks *2026-05-20, version 103.1* One minute it’s fine on my iPhone. The next time around it lags like an utter B. Garbage ### 3/5 — Great eld been using since 2018 *2026-05-18, version 103.1* Only issue I have is the way it connects Obviously I want the lights facing me but so is the cable that powers the unit. It’s well made and works great but who ever designed it clearly isn’t a driver or cares about aesthetics ### 1/5 — Terrible *2026-05-18* 😡 **Developer response:** We’re sorry to hear about your experience with Motive. We’re unable to locate your account to address this. Please email support@gomotive.com with your best number, best time to call, time zone, email address, and a reference to your review, or contact us via chat or at 855-434-3564. ### 3/5 — Intermittent connection *2026-05-18, version 103.0* Latest “update” makes the app intermittently connect to vehicle gateway. As of this review I am unable to connect with two different devices. ### 2/5 — Completely inadequate for teams, not ready for release *2026-05-15, version 103.0* So this was forced on us in a company switch. EVERY other ELD ties load and trip information to the TRUCK, so that when one driver changes trailers, the ELD includes them on the other driver's log. But NOT this bunch. Every time my wife takes over, I have to type out the (up to 9, since we're talking about pulling doubles and I do some shuttle work as she sleeps) trailer and load info, and text it to her so she can type in what EVERY OTHER ELD does in the background. So handy in addition to morning ablution and grabbing a breakfast to spend 10 minutes in stupid work. Oh, and it wants to carry ALL of yesterday's trailers or none of them. Wouldn't JUST THE LAST SET be a good option, since we've dropped the others? Oh, and yesterday, she went to 16 minutes left, and this crapp (notice the portmanteau) never made a goddamn sound. Every other ELD I've experienced gives a warning at 59, 29, and 19. But this app is kind enough not to distract you while you're busy driving. I'm not sure it would have done a doggone thing had she continued another 17 minutes. Just. Ick. Lousy experience. FLEETS, DON'T INFLICT THIS ON YOUR TEAMS PS: whilst in yard move, if you spend less than 5 minutes hooking up, it won't let you enter new trailer numbers or load information. Clearly drafted by people who have never seen the inside of a truck. ### 1/5 — Motive is horrible *2026-05-07, version 103.0* -I wish you could give them negative stars …honestly the worst professional business experience I’ve ever had in my life. I have no clue how they sponsor golfers on PGA Tour. Actually, they do it because they just take people’s money like me. I’ve called 50 times I’ve emailed more. Someone with a broken American accent calls me back and tells me that they have pushed my case up. I have five truck and trailers that require ELD’s.. they sent me 10 units to keep in my office for future hires. They promised and explained that I would only be charged when the units were installed .. We’re going on two months now they’re trying to charge me over $2000 each month. I’ve called my bank and put a cancel on it and have been trying to get someone from motive to call me back for two months now…. I would recommend if you’re getting in the truck in Business to not call this company. They are foreigners who lie and they will not answer the phone…. Literally the whole company won’t answer the phone. I now have thousand dollars invested in this company and I have five drivers running paper logs because motive doesn’t have the decency to call one of their clients back. I am filing BBB reviews, and going to destroy them on every platform known to man. ### 1/5 — New update sucks *2026-05-06* Now it wont let you wait the on duty time !!! Need to Watch it all the time. Once you forgot to switch it between on and off duty then no chance to edit!!!!! Geotab is 1000% better. Besides lots of problems. **Developer response:** We’re sorry to hear about your experience with Motive. We’re unable to locate your account to address this issue. Please email support@gomotive.com with your best number, best time to call, time zone, email address, and a reference to your review, or contact us via chat or 855-434-3564. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks so hard *2026-08-21, version 107.2* Constantly disconnects I go to change my status after driving four hours and it still shows that I’ve been on duty the entire time. One of the worse HOS apps I’ve ever had to use. ### 1/5 — The worst ELD app there is *2026-08-19, version 107.1* Unbelievable unreliable will not stay connected when you turn off the engine. Disconnect while driving. The pre-trip category is like you rebuilding a truck. You have to put your truck number in every time it gets disconnected or when you log out and have to log back in although we drive the same truck every day. It’s just not a good investment for anybody nevertheless the trucking industry. I cannot give it any stars unless it’s minus stars. ### 1/5 — Does not support multi-connection Bluetooth. *2026-08-10* The Motive ELD program does not support Bluetooth multi-connection. When the ELD device is connected to an IOS device, the ELD connection will constantly cause the other connected devices to disconnect and reconnect on a loop. Even when the ELD is “forgotten” from the connected device list, the ELD will still try and brute force connect to the iOS device, disrupting all other Bluetooth connections. Tech team is aware of the situation but don’t care to rectify the problem. **Developer response:** We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564 ### 1/5 — Fix it, please! *2026-08-05, version 106.1* There is a so-called "sandwich" button, I have to press it thousand times before it actually triggers the action, which is very annoying. The artificial intelligence often behaves stupidly. To be fair, (this is the third electronic logbook I’ve used since they became mandatory and) none of them have worked well. But this one is the first to use AI, and it infuriates me that the AI has the authority to judge people. ### 1/5 — Battery hungry *2026-08-03* Garbage app. Even with Background App Refresh turned off, if you don’t force close the app, it drains your phone’s battery. I’ve had my battery drop from 70% to 30% overnight just because the app was left open. It also doesn’t properly support Canadian sleeper berth rules. It incorrectly shows drivers as being in violation when they are fully compliant. That’s a major issue for anyone operating under Canadian Hours of Service regulations. **Developer response:** We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact details here so that we can look into this. Or feel free to reach out at support@gomotive.com or call our 24/7 support line at (855) 434-3564 so we can address your concerns and improve your experience. Thank you! ### 1/5 — Bluetooth nightmare *2026-08-02, version 106.0* DONT BUY THIS FOR YOUR FLEET! It disconnects from your headset, even during calls. Your camera will yell at you if you don’t leave the app running in the background of your phone every 10 minutes. Sometimes you get stuck and drive mode and can’t change your status. Overall, this is the worst ELD I’ve had so far. I’ve contemplated leaving my job because of it. ### 1/5 — As if it’s a soul contract *2026-07-26* I used Motive for a few years and loved it, I had a super great representative always calling and checking in on what I needed. Then unfortunate circumstances had arrived with out 1 truck company and we went out of business shortly after renewing a 1 year subscription. They will hound you every week day like a blood thirsty vampire for payment. Most professional companies will simply say sorry to hear your situation and end the contract, they refuse to understand anything other than $$$. Up until our loss of everything and the company they would have been 5 Star review Reply to response. Obviously the response wasn’t well understood, I enjoyed Motive until the lack of understanding that a client that no longer uses or has funding for subscription can’t pay so emailing and calling with hanging up upon answering is rather over the top for a simple subscription that could be cancelled. So greedy it’s unfortunate to have moral business conduct is such a way. **Developer response:** We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact information here or please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you. Thank you! Version 106.0 United States Report a Concern. ### 1/5 — Motive Connector *2026-07-23, version 106.0* I actually bought a new phone to fix my connectivity issues. It worked in the sense that my phone connected to my logbook. All I have to do every morning is forget the device and then re-pair. I’m lucky, I get to do it through out the day too. Unfortunately it has only been going on for a little over 6 months. I’d rather screw with my logs than drive. ### 1/5 — Never stable *2026-07-17, version 105.3* This ELD should definitely be flagged by fmcsa to be permanently removed from being able operate it’s never stable and constantly having to keep uninstalling and reinstalling to get my logs to work properly it’s very frustrating ### 1/5 — New update sucks *2026-07-13, version 105.2* New update makes it so your drive time gets eaten up even when at a standstill, which should be on duty hrs being eaten no drive time. Then gives you a notification “after 5 minutes it will switch to on duty” but also eat those 5 minutes of drive time.Fix this problem !!! ## Most praised reviews (10 highest-rated) ### 5/5 — Made easy for you *2026-08-03, version 106.1* Made easy to use and help is always there one phone call ### 5/5 — Unique log *2025-12-02* Using from the beginning. Very easy to use, customer care and technical assistances are very helpful. Thanks Motive. **Developer response:** Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word, and for any further queries, please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We will be more than happy to assist you. ### 5/5 — Great App!! *2025-12-02, version 97.0* Easy to use and excellent customer service support that is very helpful!!! How can I get a T SHIRT!!!! ### 5/5 — Number one log *2025-11-26, version 97.0* Support is outstanding very easy opposite easy to do the log recommended to everybody ### 5/5 — The best ELD around *2025-11-04, version 96.1* Easy and simple. That’s all we needed. Thanks notice. ### 5/5 — good *2025-10-07, version 95.0* Very good work software ### 5/5 — Best ELD *2025-10-07, version 95.0* Easy ### 5/5 — E logbook Semi *2025-09-09, version 94.1* V Easy to operate and not complicated ### 5/5 — Still bugs *2025-09-08, version 94.1* Asking me to reconnect mid trip ,every trip. Locking Motive “ in motion “ when I’m trying to pre trip an asset or trying to close out the app to finish my day . ### 5/5 — Best app ever *2025-08-15, version 93.0* Best app ever love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*