# Motool Service Assistant — Bike Maintenance Tracker

> Motorcycle and mountain bike maintenance tracking and performance logging tool. (iPhone/iPad app by Motool Inc.)

- Source: https://appshunter.io/ios/app/motool-service-assistant/id1444719113 (this page in markdown: same URL + `.md`)
- Developer: [Motool Inc](https://appshunter.io/developer/1444719112)
- Category: Utilities, Sports
- Price: Free with in-app purchases
- Rating: 3.30/5 from 24 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 233 MB
- Languages: American English
- Released: 2018-12-15
- Data updated: 2026-09-05
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/motool-service-assistant/id1444719113/reviews.md

## What is Motool Service Assistant?

Your whole garage in your pocket. Save every bike, log every setting, and watch service intervals tick down as the hours and miles add up, so nothing sneaks up on you.

Service Assistant is the setup and maintenance logbook for people who work on their own bikes- dirt, street, ADV, or MTB. Add a motorcycle or mountain bike, save its baseline settings, then build a record you can trust instead of trying to remember what you changed three rides ago.

A SERVICE CENTER THAT COUNTS DOWN FOR YOU
Set the intervals that matter to you the most- suspension service every 40 hours, tune-up every 15 hours, chain every 300 miles. After a ride, log your hours or mileage once. Service Assistant subtracts from every interval automatically and tells you what's coming due before it becomes a problem. You can track by mileage or runtime depending on the bike type. Engine, suspension, chassis, brakes, electrical, drivetrain: if it runs on a schedule, you can track it here.

SETTINGS YOU CAN ACTUALLY FIND AGAIN
Save a baseline for every bike, then log what you change as you dial it in. Clicker positions, sag, spring rates, tire pressure, gearing, bar and lever position. Record it, compare it, and get back to it when a setup change doesn't pan out.

KEY FEATURES
• Unlimited bikes — a full profile for every machine you own or maintain
• Baseline settings — the known-good starting point you can always return to
• Setup notes — suspension, tire pressure, ergonomics, conditions, results
• Custom service intervals — by engine hours or mileage, set however you want
• Automatic countdown — add hours or miles once, every interval updates
• Complete service history — what you did, when you did it, on which bike
• Slacker Virtual Remote — turns your phone into a large, easy-to-read display for the Slacker digital sag scale

BUILT FOR RIDERS AND THE SHOPS THAT KEEP THEM RUNNING
Whether it's one bike in the garage or a rack of customer machines, everything lives in one place — searchable, organized, and there the next time you need it.

FROM THE MAKERS OF SLACKER
Service Assistant is built by Motool, the team behind the Slacker digital sag scale — the patented suspension setup tool trusted by riders, tuners, and shops since 2014.

Start with a 30-day free trial. $0.99/month or $9.99/year after that.

—
Payment will be charged to your Apple Account at the end of the 30-day free trial. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Manage or cancel your subscription anytime in your Apple Account settings. Any unused portion of a free trial is forfeited when you purchase a subscription.

Terms of Service: https://getslacker.com/pages/terms-and-conditions
Privacy Policy: https://getslacker.com/pages/privacy-policy

## Key features

- Service task tracking
- Suspension setting logs
- Ride notes documentation
- Service interval reminders
- Unlimited bike management
- Virtual remote display

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Service Assistant | $0.99 | per month |
| Service Assistant | $9.99 | per year |


## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/motool-service-assistant/id1444719113/reviews.md

### 1/5 — Another monthly payment

*2026-03-03*

I loved this app and tool before the pay wall. Absolutely no reason to be paying for an account just to save some settings and use the Bluetooth connection with the tool. Absurd that everything these days is going towards a subscription model, even my fancy tape measure app. Was a great idea until it sold out.

### 1/5 — Paid subscription

*2025-06-29*

Frustrating to have this app come with the tool (around $200) then later turn around and strip it from users and make it a paid subscription.  Understood there is a free remote app now, but not happy.

### 1/5 — Broken Promises and Paywalls

*2025-04-15*

I originally purchased the Slacker tool with the understanding that it was a one-time purchase, only to find out now they’re moving key features behind a new paywall. It feels like a bait-and-switch — I supported the app early, but now I’m being asked to pay again for something I already bought. Disappointing move that breaks trust with users. I’ll be looking for alternatives that respect their customers more.

### 1/5 — Less for your money

*2025-03-02*

Used to be free with purchase of slacker tool. Now it requires a subscription.👎🏻

**Developer response:** The Slacker Virtual Remote app is still 100% free. I had to start charging for this app because all the added features and cloud storage got too expensive. If all you need is the virtual remote, please download Slacker Virtual Remote. It is not fair to give this review when you never contacted us with your concerns.

### 2/5 — Now Need to Pay?

*2025-02-24*

Was a great product to keep track of tire pressures for all my bikes.  Over winter something changed, and I can no longer access my account without paying for a subscription.

**Developer response:** We sent out a bunch of emails about this over the summer. Since the app has grown so much we had to start charging $0.99/mo to cover our costs. Trust me, we are not getting rich off of this! Please email me and I can help you out- johny@motool.co

### 1/5 — Subscription Really?

*2024-12-29*

There’s nothing in this app that warrants a subscription. Ok I bought the tool which is useful but expensive. The app should be included. I’ve got other free apps that do the same thing.

**Developer response:** The Slacker Virtual Remote App is still 100% free and does everything you need to fully leverage the tool's features. This app has grown and now includes features like service tracking, secure cloud storage and more. This app is a general purpose tool and it does not require the user to have a Slacker. Sorry for the confusion, I sent several emails about this and could have got you a free subscription if you had reached out to me.

### 5/5 — Awesome for keeping track of my bikes and service!

*2024-11-17*

This app is amazing. I can keep track of all my bikes, suspension settings, and service tasks on my phone and ditch the greasy notebook. I would recommend this to anyone that rides a bike!

### 1/5 — Terrible

*2024-11-15*

Always jams up

**Developer response:** Please open a support ticket if you are having issues. We are always happy to help out but never heard from you about this.

### 1/5 — Now useless

*2024-08-15*

Since they will make it basically useless without being able to at least view your bike’s and rider sag in on comprehensive view, i give it 1 star. 

It was a great tool. Now they want you to pay. I dont need to save any info. But i do want to have it show the bike sag, and the rider sag. 

Now it will only so your realtime sag. 

I used to rave about this tool and telling everyone to get it. Now i wont suggest it to anyone. 

Ruined the app.

**Developer response:** The Slacker Virtual Remote App is free and all you need to use Slacker so you are wrong! Service Assistant is a fully featured app and you do not need a Slacker to use it. Please download the Slacker Virtual Remote and quit spreading misinformation. This is all listed clearly on the web site and the packaging so you have no e3xcuse not to know that this is not true!

### 1/5 — Bait and switch

*2024-07-16*

Bought their product so I downloaded the app. They just emailed me to saying they are going to start charging a reoccurring fee to keep using the app. Would not recommend.

**Developer response:** The Slacker VIrtual Remote App is still 100% free and does everything you need to fully leverage the tool's features. This app has grown and now includes features like service tracking, secure cloud storage and more. This app is a general purpose tool and it does not require the user to have a Slacker. Sorry for the confusion, I sent several emails about this and could have got you a free subscription if you had reached out to me.

## Frequently asked questions about Motool Service Assistant

### What is the cost of Motool Service Assistant?

Motool Service Assistant offers a free version with core features. Optional subscriptions are available for $0.99/month or $9.99/year, each including a 30-day free trial. These subscriptions automatically renew unless canceled at least 24 hours before the current period ends.

### How often is Motool Service Assistant updated?

The app was last updated on August 10, 2025, with version 5.3.8. This indicates a relatively recent update, suggesting ongoing development and support.

### What devices does Motool Service Assistant support?

Motool Service Assistant is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### What is the age rating for Motool Service Assistant?

The app has an age rating of 4+, meaning it is suitable for most users and does not contain mature content.

### Can I manage multiple bikes with Motool Service Assistant?

Yes, the app allows you to manage service logs and settings for an unlimited number of bikes, making it ideal for enthusiasts with multiple vehicles.

### What is the Slacker Virtual Remote+ feature in Motool Service Assistant?

The Slacker Virtual Remote+ is an advanced feature that works as a virtual remote display for the Slacker digital sag scale, allowing for more precise suspension adjustments.

### How do I cancel my Motool Service Assistant subscription?

You can cancel your subscription at any time through your iTunes account settings. Ensure cancellation occurs at least 24 hours before the end of your current subscription period to avoid renewal charges.

### What user feedback is available for Motool Service Assistant?

Motool Service Assistant has a rating of 3.3 stars from 22 ratings. This suggests a mixed user reception, with some users finding value while others may have encountered issues or desired more features.

## Version history (last 5 releases)

### 6.1.0 — 2026-08-28

Service Assistant is now available in eight new languages. Every screen, label, setting, and service log has been fully translated and reviewed by native-speaking riders — not run through a machine — so the app reads the way you actually talk about your bike.

• German (Deutsch)
• French (Français)
• Spanish (Español)
• Italian (Italiano)
• Portuguese (Português)
• Japanese (日本語)
• Simplified Chinese (简体中文)
• Traditional Chinese (繁體中文)
 
The app follows your device language automatically. Nothing to set up — open it and it's already in your language.
 
Riding somewhere we haven't reached yet? Tell us which language you want next at support@getslacker.com.

### 6.0.1 — 2026-04-06

New updated look and features.
Improved performance.
Improved stability.
Several bugfixes.

### 5.3.8 — 2025-08-10

Minor improvements and bugfixes.

### 5.3.7 — 2025-04-22

Removed arbitrary text field in Adventure bike settings.

### 5.3.6 — 2025-04-14

Fixed but that caused paywall to inadvertently be presented to active subscribers after registering for app.

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## More apps by Motool Inc

- [Slacker Virtual Remote](https://appshunter.io/ios/app/slacker-virtual-remote/id1518520216)

All apps by Motool Inc: https://appshunter.io/developer/1444719112

## Related topics

[slacker service assistant](https://appshunter.io/ios/topics/slacker-service-assistant)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*