# Motorola Nursery — user reviews

> 441 indexed App Store user reviews of Motorola Nursery by 5GENCARE.COM LIMITED, rated 4.40/5 from 7,678 ratings.

- Source: https://appshunter.io/ios/app/motorola-nursery/id1558991967/reviews
- App overview in markdown: https://appshunter.io/ios/app/motorola-nursery/id1558991967.md
- Rating breakdown: 5★ 5,920 · 4★ 563 · 3★ 312 · 2★ 210 · 1★ 673

## What do users think of Motorola Nursery?

Overall sentiment: negative

**Pros**

- 🚀 Convenient remote monitoring
- 📸 Great picture quality
- 🔊 Reliable sound/motion alerts

**Cons**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow app loading and connection issues
- 🔒 Privacy concerns around data usage
- 💰 Paywall for basic features

**Commonly reported bugs**

- Inconsistent camera connection
- Temperature sensor inaccuracies
- Disappearing app features

**Most requested features**

- Ability to view recordings without subscription
- Improved app stability and responsiveness
- More camera control options in the app

## Newest reviews (16 of 441)

### 3/5 — Music volume

*2026-08-13, version 2.1.17*

I’m no longer able to adjust sound volume from my phone . This just started happening I don’t see an option for music or stories . Also the camera shuts off every now and then.

### 2/5 — Fine at best.

*2026-08-03, version 2.1.17*

It is ok. When you are on a live view it’s good at best. When you’re not? It’s a 1/5. The camera quality isn’t good. Even though I pay for the subscription the clips are incredibly short. They are grainy. For some reason it demands access to your entire camera roll to save photos/videos which is wild. Every other app you can either limit access, or use “private access” where you can see them but they aren’t shared. Why does Motorola want to access 50k photos from the last 15 years of every moment of my life for me to download a clip? It’s insane. Just feels like the app is from 2005 and not catching up to the rest of us in 2026.

### 2/5 — On when it works

*2026-07-05, version 2.1.14*

It does what I need it to when it actually works. But more often than not I have to close out of the app completely, take myself off of WiFi get back into the app, wait, then maybe it will work. I don’t recommend getting this camera or use the app if you need to see your child quickly.

### 3/5 — Not my fav

*2026-06-18, version 2.1.14*

It buffers EVERY TIME I open the app to check on my baby, what it’s supposed to do( allow me to check on my baby in real time) does it poorly, there are no updates. I’ve messaged the support team and nothing

### 4/5 — Pretty good monitor

*2026-06-17, version 2.1.14*

For the most part, it works great. Wish it had more free features.

### 4/5 — Smile

*2026-06-16, version 2.1.14*

I  carry the monitor every way I go around  the house  and if I’m not home ,  I can still watch from my phone, audio is clear, price plans are great

### 3/5 — Lento

*2026-06-16*

Carregamento muito lento da imagem

**Developer response:** Dear customer, We’re sorry to hear about your experience. Our team is reviewing this and will work on improvements in upcoming updates. For faster support, please contact our support team directly through the app (just click on the Settings icon/ Help & Support/ Contact Us). They will help you resolve any app-related issues. Kind regards, Motorola Nursery Team

### 2/5 — Too many Tech glitches

*2026-05-27, version 2.1.14*

We wanted to lover this because of the price, but there’s so been so many tech glitches that we’ve experienced since day one of getting it and installing it (audio issues, monitor screen not displaying, issues connecting).

### 3/5 — Meh

*2026-05-20, version 2.1.14*

All of a sudden recordings are part of a paid subscription, which is very annoying. It’s hard to read the temperature on the app, as it’s backed by gray shading, which is hard to see in night vision. Also what is going on with that temperature gauge??? Always off by at least 3 degrees. It’s saying my son’s room is 80 degrees right now when the conditioner is on and set to 71. My other thermometer says it’s 73.

### 4/5 — Needs subscription

*2026-05-10, version 2.1.14*

The app and camera work well, you just need to pay for a subscription to keep the recordings

### 1/5 — App functionality is completely gone

*2026-05-08, version 2.1.14*

The app keeps saying server error when I attempt to log in. I only need to login because the app wouldn’t allow lullabies to play or for me to disconnect and reconnect the camera.

### 2/5 — Video doesn’t load

*2026-04-12, version 2.1.14*

Over half the time the video won’t load when you open the app.

### 1/5 — Other products out there

*2026-04-06, version 2.1.14*

Hardly ever connects, has an extreme delay, doesn’t pick sound or motion up very well, just switched to 24h premium to go back and view past events and it hasn’t recorded a single event the entire day. Plenty of better products out there on the market. If you want something that disconnects on its own, doesn’t actually record when you pay for a premium
service and causes frustration, this is for you.

### 1/5 — HORRIBLE

*2026-04-01, version 2.1.14*

Camera quality: -10000
Pairing camera to app- impossible
This is the worst brand I’ve owned regarding a baby monitor. Holy moly, make it easier to pair the GD camera!

### 1/5 — NO

*2026-03-31, version 2.1.14*

Extremely bad app connection to phone and the camera itself makes weird, crackling noises often.

### 1/5 — Dangerous

*2026-03-22, version 2.1.14*

Do not use Motorola nursery products- they will be sued soon. 
This product simply does not work. It is dangerous and falsely advertised as having an app on your phone the functions when it regularly does not connect to the camera- like every day. You don’t receive notifications in a regular basis bc it is constantly disconnecting. Baby is basically unattended if you are not right near the little screen device with antenna & bright lights & no real dimming features. That thing also disconnects and beeps waking me up about 1x a night when my baby’s room is right next to mine. Can’t get the app to connect right now- deleted the app again and redownloaded it (I do this at least 2x a week) and it still won’t work. Even if I close all my other apps and restart the wifi the thing wont stay connected. I am just trying to get some sleep and make sure my baby is safe.

## Most critical reviews (10 lowest-rated)

### 1/5 — Alcance pessimo

*2026-07-21*

Tenho que deixar a minha baba eletronica ao lado da minha porta do quarto e com a porta aberta, senao ela nao pega!! E mesmo assim ainda falha varias vezes durante a noite e muitas outras vezes meu celular nao carrega a babá. Me decepcionei pois paguei caro e nao me entregou o que prometeu

**Developer response:** Dear customer, We’re sorry to hear about your experience. Our team is reviewing this and will work on improvements in upcoming updates. For faster support, please contact our support team directly through the app (just click on the Settings icon/ Help & Support/ Contact Us). They will help you resolve any app-related issues. Kind regards, Motorola Nursery Team

### 1/5 — Freezing

*2026-07-21, version 2.1.14*

I’ve been using this can and app for 3 years. It freezes randomly, didn’t record movements properly, and its user interface needs a redesign bad.

### 1/5 — Absolute Trash

*2026-07-17, version 2.1.14*

This is the Windows 95 of baby cam monitors. Never works, despite our home with extremely high-quality Internet connection and Wi-Fi. This product is sloppy trash. I suppose they put it on the market just to try to get some half-added income. They probably figure those people will buy the hardware before they download the app and realize it is absolutely unusable. Total garbage.

### 1/5 — Wi-Fi e Bateria

*2026-07-10*

Câmera não liga no celular, só fica carregando e não aparece a imagem.
Bateria do monitor dura pouco

**Developer response:** Dear customer, We’re sorry to hear about your experience. Our team is reviewing this and will work on improvements in upcoming updates. For faster support, please contact our support team directly through the app (just click on the Settings icon/ Help & Support/ Contact Us). They will help you resolve any app-related issues. Kind regards, Motorola Nursery Team

### 1/5 — Funktioniert nicht auf dem iPad

*2026-07-08*

Babyphone mit Kamera von Motorola bekommen und jetzt geht die App nicht und es kann nicht verwendet werden. Es kommt ein popup für den Motorola Abo Dienst das sich nicht schließen lässt.

**Developer response:** Dear customer, We’re sorry to hear about your experience. Our team is reviewing this and will work on improvements in upcoming updates. For faster support, please contact our support team directly through the app (just click on the Settings icon/ Help & Support/ Contact Us). They will help you resolve any app-related issues. Kind regards, Motorola Nursery Team

### 1/5 — Shockingly bad

*2026-07-01, version 2.1.14*

This app malfunctions more often than it works. It is constantly losing its connection to the camera. Really, really glitchy product.

### 1/5 — Poor video quality

*2026-06-22, version 2.1.14*

Video quality is poor and so is the response when trying to view the camera.

### 1/5 — Awful

*2026-06-17, version 2.1.14*

The app sucks, the monitor is awful and doesn’t work 90% of the time. Too late to return. Absolute waste of money.

### 1/5 — Look elsewhere

*2026-06-16, version 2.1.14*

If you’re shopping for a baby monitor look elsewhere and read ALL the reviews. We received a 1510 as a gift. The reception is awful (we lived in 700 square feet and were constantly losing reception), the “lost video” signal could wake the dead, the neon green light indicating noise lights up the entire room, and the temperature gauge is no less than 5 degrees wrong at all times, but usually more. Spend the same money elsewhere and get a better monitor.

### 1/5 — Don’t buy this Product

*2026-05-21, version 2.1.14*

This has been the worst product I have ever bought. I do not recommend it to anyone.⚠️⚠️⚠️

## Most praised reviews (10 highest-rated)

### 5/5 — Excelente

*2026-07-31, version 2.1.17*

Excelente

### 5/5 — It’s fantastic

*2026-06-26, version 2.1.14*

It is our 2nd baby we use this same nursery crib camera without a need for repairs. It works great! I especially love the app. When not at home, including out of state, with the motion notification, I am still able to see our baby when sleeping in their crib. The picture & video recording is a LOVELY bonus👌🏻🩷. I do wish the battery on the remote monitor would last a bit longer but we’ve had it for 3years. A bit of longevity loss is expected. The charging instead of batteries more than makes up for it. I give it a FULL ⭐️⭐️⭐️⭐️⭐️star review❗️

### 5/5 — Monitor

*2026-05-27, version 2.1.14*

5/5

### 5/5 — BEST camera ever!!!

*2026-05-19, version 2.1.14*

absolutely love this app and I love this camera. Such a good purchase.

### 5/5 — Great camera

*2026-01-12, version 2.1.14*

Very good camera and easy to use in app

### 5/5 — Sugestão

*2026-01-08*

Acho interessante adicionar a função PiP na babá eletrônica.  Fica difícil acompanhar a criança e seguir realizando outras tarefas no celular .

### 5/5 — Muito bom

*2025-11-18*

Muito bom porém muito caro o plano!

### 5/5 — Love it

*2025-11-12, version 2.1.13*

I love this camera! The only two things I would say is “flawed” is sometimes it takes forever for the screen to load so by that time you could have already gotten up to check the baby and laid back down lol and you only get like 6 month of being able to rewatch the recorded video for free after that you have to pay monthly. Aside from those two things, I think it’s a great camera choice!

### 5/5 — Good

*2025-10-01, version 2.1.11*

Easy to use 👍

### 5/5 — Cihaz eklemek için wifi kapatın

*2025-08-10, version 2.1.10*

Cihaz ekleme ekranında eğer cihazları göremiyorsanız telefonun Wi-Fisini kapatıp tekrar yenileyin bu sırada telefon operatör üzerinden internete bağlı kalsın

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
