# Motto Motto Japanese — user reviews

> 18 indexed App Store user reviews of Motto Motto Japanese by Redcat Pty Ltd, rated 2.21/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/motto-motto-japanese/id1457154372/reviews
- App overview in markdown: https://appshunter.io/ios/app/motto-motto-japanese/id1457154372.md

## Newest reviews (4 of 18)

### 1/5 — Use it if you enjoy waiting

*2020-08-14*

Not sure what the point of ordering ahead is when people who order in store 10 mins after ordering online get their food before you.

### 1/5 — Doesn’t work

*2020-06-25*

I won’t let me make an account to actually use the app?

### 1/5 — Terrible

*2020-05-07*

Terrible app. Required too much information to be entered before you could even place an order.

### 1/5 — New and buggy

*2020-03-15*

None of the URLs worked. Couldn’t even look at the menu 🤷🏼‍♂️

## Most critical reviews (10 lowest-rated)

### 1/5 — Very non informative

*2026-01-18*

Asks us to download the app, make and account for the offer code and the code doesn’t work. POS

### 1/5 — Support team is non-existent

*2025-11-11*

No way of updating your email and constantly getting error messages when attempting to update my mobile.

### 1/5 — App doesn’t work

*2025-06-23*

App doesn’t work, doesn’t allow sign in

### 1/5 — Rubbish app

*2025-02-16*

Won’t load after a few use. I have to reinstall all the time 👎🏼👎🏼👎🏼

### 1/5 — Terrible app

*2025-02-08*

The app does not work. Cannot log in, no reset password, no FAQs, or help via website. Cannot remove personal information previously submitted.

### 1/5 — Useless

*2024-12-06*

Quicker to order face-to-face.
Order notes are not followed.
Double points for Friday offer doesn’t work.

### 1/5 — No support for iPhone 14 Pro Max

*2023-03-06*

The app isn’t updated for iPhone 14 Pro Max screen resolution

### 1/5 — Can’t sign up

*2023-01-28*

Can’t click register since the terms & conditions don’t load.

### 1/5 — Dodgy app

*2021-04-12*

Downloaded the app and registered my details. When I tried to log on it says error and the whole app crashed. 
0/10

### 1/5 — Cannot make correction before verification

*2020-11-29*

Typo in the mobile number, try to change it in the update profile but failed with message verification error. How can I verify if I cannot correct it! No way to register as well.

## Most praised reviews (4 highest-rated)

### 5/5 — Excellent app

*2019-09-08*

Super easy to use and great food. Amazing!

### 5/5 — Good App & Easy to use

*2019-09-08*

I think it is a good app. I could skip the queue and pick up in store.

### 4/5 — New app ordering improvements

*2026-06-11*

I find the new ordering system is much better now when you put in your location from the list as opposed to the map and the app is mostly simple to use, though when adding items to your order the “add” segment can be a bit tricky to figure out for new users.

### 2/5 — Cannot order from table

*2025-02-14*

1. When trying to order with the app (orders tab), it suggests to pick the restaurant on the map and then infinite loading despite good connection. No option to scan the table qr.
2. when was trying to order the set with the qr (web) - no option to apply member discount despite of I was logged in on web. (Not related to  app review, but something related to api issue)

What I would expect is: open the app, scan qr code, add items to an order with member discount - pay.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*