# MOTU - Grand Rapids Parking — Park. Pay. Be on your way. > Official Grand Rapids parking app for mobile payment and session management. (iPhone/iPad app by City of Grand Rapids, MI.) - Source: https://appshunter.io/ios/app/motu-grand-rapids-parking/id1396201773 (this page in markdown: same URL + `.md`) - Developer: [City of Grand Rapids, MI](https://appshunter.io/developer/1396201772) - Category: Travel, Navigation - Price: Free - Rating: 3.28/5 from 592 App Store ratings · 89 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 114 MB - Languages: English, French, Chinese, Spanish, Filipino, Vietnamese - Released: 2018-07-24 - Data updated: 2026-06-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/motu-grand-rapids-parking/id1396201773/reviews.md ## What is MOTU? No more digging for coins. This is how parking should be. Pay, extend, and manage your parking session with Grand Rapids' official parking app. It’s easy! PAY ON THE GO Pay quickly and securely with your smartphone. - Didn't need as much time as you thought? Stop your parking session early and only pay for the time you need. - Forget refilling the meter in the rain or braving the cold. NO PRICE SURPRISES See when parking rates will change in the future – even when there’s free parking! - Receive email receipts at the end of your parking session. - Expenses made easy, manage your parking history through the mobile app. STRESS-FREE PARKING Get alerts when your parking session is about to end. - Stop worrying about how much time is left on the meter, we have you covered. NO NEED TO RUSH Add time to your parking session directly from your phone.* - Your plans change, your parking spot shouldn't. Simply extend your parking session via our app. -------- GET STARTED TODAY 1. Download the Motu app. 2. Park where you see Motu app signs. 3. Pay for your parking session from your phone. 4. Relax, welcome to parking as it should be. -------- APP PERMISSIONS - Location Services (optional): Used to quickly provide nearby parking zones. * where applicable ## Key features - Pay for parking on the go - Extend parking sessions remotely - Stop sessions early to save money - View future parking rate changes - Receive parking session end alerts - Manage parking history ## What do users think of MOTU? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient wallet feature - 👍 Simple interface **Cons** - 🐛 Frequent app crashes - 🐛 Payment issues and double charges - 🐛 Unreliable service - 💰 Expensive convenience fees - 🕰️ Lack of time extension options - 🕰️ Strict time limits - 🕰️ Lack of expiration notifications **Commonly reported bugs** - App fails to recognize valid zone numbers - Payment processing errors - Parking sessions not starting properly **Most requested features** - Allow pre-payment for parking sessions - Provide better expiration notifications - Improve reliability and reduce outages - Simplify the user interface ## Recent user reviews (10 of 89) All indexed reviews: https://appshunter.io/ios/app/motu-grand-rapids-parking/id1396201773/reviews.md ### 1/5 — Needs help *2026-03-26, version 9.2.22* “Payment Failed” error every time I try to pay for parking via the app. It used to work for me 2 yrs ago. What happened ? ?? ### 1/5 — Crazy service fees *2025-10-30, version 9.2.22* What do you mean I should pay 25 cts for each transaction? That’s around 20% of the parking fee for less than one hour. That’s a scam. Use the public born to pay parking. ### 2/5 — Ticketed *2025-01-09, version 9.2.22* I have received TWO parking tickets while trying to use this app to pay for parking because both times didn’t process. ### 1/5 — Convenience fees are bogus *2024-12-27, version 9.2.22* Charging me to park is one thing, but then having the city mandated app charge me a fee to use the app to pay to park is a whole different thing altogether. Also, the app needs to be better at showing you when enforcement isn’t being checked, instead of just throwing some generic error ### 1/5 — App is down half of the time *2024-08-01, version 9.2.22* I get that parking apps are not popular in general, but Motu is especially bad. Half of the time I open the app, the service is down and won’t let me pay for my zone. I’ve also had the actual kiosks not working a number of times. 2 days ago, the app was down and the kiosk was frozen (in front of planet fitness). I called and they told me to find a new space (no “sorry” or “well fix it as soon as we can”). I’ve also been double charged by kiosks twice. ### 1/5 — This app steals your money *2024-06-18, version 9.2.22* Multiple times now this app has deleted my information including my prepaid amounts. It is genuinely just theft at this point. ### 1/5 — “Expired” money *2024-05-15, version 9.2.22* Beware if you don’t use the money in your wallet they can take it without warning you. ### 1/5 — Broken *2024-05-09, version 9.2.1* Lorem ipsum ### 2/5 — Needs time end notification *2024-04-02, version 9.2.1* I don’t understand why they only have a 10 minute warning and no notification for when your time actually ends other than the fact that they want people to forget to add more time so they can give them a parking ticket. It’s really scammy for something made by the city for the city ### 2/5 — Sooo slllllloooooowwwwww *2024-02-08, version 9.2.1* App, zones, spaces all take forever to load even when phone has a full strength 5G signal! ## Frequently asked questions about MOTU ### What does the MOTU app do? The MOTU app is the official parking application for Grand Rapids. It allows users to pay for, extend, and manage their parking sessions directly from their smartphone, eliminating the need for coins or physical meters. You can also view future parking rate changes and receive alerts when your session is about to end. ### How do I pay for parking with the app? To pay for parking, download the MOTU app, park in a designated MOTU zone, and then initiate and pay for your parking session directly from your phone. The app allows for quick and secure payment. You can also stop your session early if you don't need the full time, ensuring you only pay for what you use. ### Is the MOTU app free to use? Yes, the MOTU app is free to download and use. The app itself does not charge any fees. You will only pay for the actual parking time you use, as managed through the application. There are no in-app purchases or subscription costs associated with using the app. ### Can I add more time to my parking session if needed? Yes, you can easily add time to your parking session directly from your phone through the MOTU app. If your plans change and you need to stay parked longer, simply open the app and extend your session. This feature ensures your parking spot is secure even if your schedule shifts. ### What are the benefits of using the MOTU app for parking? The MOTU app offers several benefits, including the convenience of paying for parking without needing coins or visiting a meter. You can manage your entire parking session from your phone, stop it early to save money, and receive alerts before it expires. Additionally, you can view future parking rate changes, making budgeting for parking easier. ## Version history (last 5 releases) ### 9.8.1 — 2026-06-15 Minor enhancements and bug fixes. ### 9.2.22 — 2024-05-13 Minor enhancements and bug fixes. ### 9.2.1 — 2023-04-15 Performance improvements! ### 9.2.0 — 2022-10-28 Performance improvements! ### 3.0.1 — 2022-09-07 Performance improvements! ## Apps similar to MOTU | App | Rating | Price | Category | | --- | --- | --- | --- | | [Passport Parking](https://appshunter.io/ios/app/passport-parking/id501324867) | 4.7 (97,191) | Free | Travel | | [PayByPhone Parking](https://appshunter.io/ios/app/paybyphone-parking/id448474183) | 4.8 (736,440) | Free | Travel | | [Asbury PARK – parking app](https://appshunter.io/ios/app/asbury-park-parking-app/id1237340067) | 4.8 (786) | Free | Travel | | [PSTA Access](https://appshunter.io/ios/app/psta-access/id1629961360) | 4.1 (58) | Free | Travel | | [ParkChicago®](https://appshunter.io/ios/app/parkchicago/id686658594) | 4.7 (14,114) | Free | Travel | | [South Shore](https://appshunter.io/ios/app/south-shore/id868220002) | 4.8 (3,533) | Free | Travel | ## Related topics [motu parking](https://appshunter.io/ios/topics/motu-parking) · [26210 11 mile rd new hampton michigan 48165](https://appshunter.io/ios/topics/26210-11-mile-rd-new-hampton-michigan-48165) · [motu](https://appshunter.io/ios/topics/motu) · [grpayit](https://appshunter.io/ios/topics/grpayit) · [mi.faxf.der](https://appshunter.io/ios/topics/mi-faxf-der) · [ann arbor park](https://appshunter.io/ios/topics/ann-arbor-park) · [tbeach park monitor](https://appshunter.io/ios/topics/tbeach-park-monitor) · [mvp training spot](https://appshunter.io/ios/topics/mvp-training-spot) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*