# MountainCU Mobile — user reviews > 37 indexed App Store user reviews of MountainCU Mobile by Mountain Credit Union, rated 4.80/5 from 2,943 ratings. - Source: https://appshunter.io/ios/app/mountaincu-mobile/id1532105988/reviews - App overview in markdown: https://appshunter.io/ios/app/mountaincu-mobile/id1532105988.md - Rating breakdown: 5★ 2,670 · 4★ 181 · 3★ 42 · 2★ 12 · 1★ 38 ## What do users think of MountainCU Mobile? Overall sentiment: positive **Pros** - 👍 Easy mobile deposit - 👍 Great app - 👍 Friendly employees - 👍 Convenient app and website - 👍 Instant transfers - 👍 Helpful notifications - 👍 Able to manage accounts remotely **Cons** - 🐛 Frequent app crashes - 🐛 Inconsistent app performance - 🐛 Upgrade issues - 🐛 Inaccurate account balances - 🐛 Forced password changes **Commonly reported bugs** - Upgrade not working on iPhone iOS 15 - App frequently stops working for days at a time - New app update causes login issues **Most requested features** - Option to block card or pause account - Credit score visibility ## Newest reviews (12 of 37) ### 3/5 — Some functions not working *2026-08-09* Member to member stuck in a savings of ‘oops, something happened on our side. ### 4/5 — Sub accounts *2026-02-02* I love that I can have several different sub accounts in my savings account. Each month I transfer money into Christmas travel, car insurance and others. So I'm never run short when these are due or when I want to go see my family. ### 4/5 — Inconsistent *2025-02-08* The app frequently stops working for a full day or two at a time. ### 5/5 — Mountain credit union RULES *2023-03-29* My grandpa, grandma, mom, dad, my sister and I all use this bank, it’s awesome that they have an app for MCU and honestly this format is beyond great!👊👍 and it’s the best app for banking that I’ve experienced. And I have had other banks. Transfers to and from other accounts are instant and you can even set up notifications to tell you you how low or high ya are with your money. It’s AMAZING!! ### 5/5 — Easy to use and very convenient *2022-10-03* I moved away from NC but it’s still a breeze to mange my accounts ### 5/5 — Best banking app *2021-12-14* Works great with fast customer service ### 5/5 — This app has improved significantly since it was first introduced. *2021-09-01* My main concern is the IT policy, periodically forcing people to change their password. There is no real evidence this increases security and password changes cause people to write the password down somewhere which is, in itself, of far greater concern. ### 5/5 — Very convenient *2021-07-18, version 2.32.0* Good ### 5/5 — MCU-Cherokee NC *2021-07-01, version 2.31.1* I love my Bank and the ladies that work there❣️Sara Davis, and Jennifer Muse are the Best❤️🙏🏼💫 ### 5/5 — Mobile deposit *2021-05-28* This latest upgrade to mobile deposit works much much better than the previous one. It’s easier quicker and more efficient. I love it. ### 5/5 — Love the new app! *2021-02-19* It is so easy to pay a bill or view my transactions. Much better! ### 5/5 — New Website *2021-02-02, version 2.25.0* I LOVE this new website. It is so easy to use! Thanks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Take too long with everything *2026-04-13, version 3.30.2* I’m not liking my experience so far. Everything is too delayed with this bank ### 1/5 — Failed app *2025-10-14, version 3.17.0* This is a failed app ### 1/5 — Buggy *2025-04-13, version 3.22.0* This app is horrible, I don't know how its so difficult to make a half decent app. It consistently has problems. It has been refreshing for 3 days even after the update. Fix it. ### 1/5 — Broke App *2024-04-27, version 3.5.0* Upgrade not working on iPhone iOS 15. Michael61 ### 1/5 — Broke App *2024-04-07* Had to upgrade, how many did you break in doing so. Repetitions please! ### 1/5 — 😡 its too hard for me and useless *2022-09-04, version 2.44.0* Useless app for everything I had to contact my bank and sometimes hard to speak with someone on the phone 🥵 ### 1/5 — Absolutely HATE IT *2021-03-22, version 2.28.0* Hate the new update it never gives me the balance correctly have to log in online to get the accurate account balance so frustrating. ### 1/5 — Terrible *2021-02-01, version 2.25.0* The new website is terrible I’m not getting alerts I like the old one better ### 1/5 — Updated app fiasco *2021-01-13* You made everybody update their app and now we can’t log on to see our accounts I don’t know why you did it but it’s horrible now that we realize we had to do it you’re close so nobody can help anybody until in the morning quit messing with stuff! ### 2/5 — Ripped off for over $200 *2026-03-14* I hate depositing checks as you didn’t allow one for over $200 to clear bc I didn’t write “for deposit only.” No notification, so when I caught it a few months later, I had already shredded bc the deposit was made. Not asking someone to re-write a check. Better communication should have been made—an email at minimum. ## Most praised reviews (10 highest-rated) ### 5/5 — Long Time Banking Customer *2026-07-03* I have done business with MCU for many years. After having researched various local banks 25 years ago I took out my 15 mortgage with MCU because of the competitive rate. I have seen the bank grow and improve over the years. Every once in a while I still find a situation with room for improvement but overall it is a good bank and great people to do business with. ### 5/5 — Best *2026-03-09* I love everything about this app. I have other bank apps and this one is superior by far. Thank you for all the options!! ### 5/5 — Great *2025-11-19* Easy mobile deposit. Great app and employees always the nicest people! ### 5/5 — Impressed *2025-10-29* The app works better than the people in the bank it’s self. ### 5/5 — Hahaha *2025-06-04, version 3.23.1* Great place lol ### 5/5 — Best banking ever *2025-03-14, version 3.21.0* The best bank for Western North Carolina ### 5/5 — Option *2023-11-09* Need options to block card or pause account and be able to unlock when ready instead of having to cancel card because of a scam or something else ### 5/5 — Okay MCU *2023-09-26* This app is wonderful. Very workable when I am having to work and on weekends. I am enjoying the credit score visibility. ### 5/5 — Best Credit Union ever *2023-09-06* I have been so Blessed with MCU. They are very professional and very caring . It’s easy to do anything on line as well in office. Great people I work with on loans or just question’s on my account and safety . I have the Fletcher Credit Union and they are amazing . They have the best team and people they will have your back and protect your accounts. I would not go any where else. I will keep them as long as this old world keeps getting crazier they give me peace of mind . ### 5/5 — Deposit checks *2023-04-01* Love this option since it so hard to get to a branch to deposit checks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*