# Mouwasat Hospital — user reviews > 32 indexed App Store user reviews of Mouwasat Hospital by Mouwasat Medical Services Co., rated 4.80/5 from 3,753 ratings. - Source: https://appshunter.io/ios/app/mouwasat-hospital/id1612207127/reviews - App overview in markdown: https://appshunter.io/ios/app/mouwasat-hospital/id1612207127.md - Rating breakdown: 5★ 3,373 · 4★ 183 · 3★ 67 · 2★ 27 · 1★ 103 ## What do users think of Mouwasat Hospital? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Great app performance - 💯 Excellent medical staff and service - 🏥 Well-organized hospital **Cons** - 🐛 App not working/crashing - 🤔 Frequent app changes/updates - 📋 Missing/incomplete medical data **Commonly reported bugs** - Login issues - Unable to view lab results **Most requested features** - Appointment confirmation button to avoid waiting - Comprehensive medical data display ## Newest reviews (10 of 32) ### 5/5 — زر تأكيد الموعد بدل الانتظار فالاستقبال *2024-11-12, version 1.2.3* اتمنى وضع زر التأكيد ويكون خلال ربع ساعه بعد الموعد اذا لم يتم التأكيد يلغى لتجاوز الانتظار فالاستقبال ### 5/5 — اخيرا يامواساة…. ابدعتوااااا *2024-08-30, version 1.2.1* مشاءالله التطبيق بجد يستحق الشكر لكم ليتكم تكملونه بالمواقف وخاصة للي يتوقفون في اماكن الاعاقه ومحد يقولهم اي شي . ### 5/5 — مرة شكرا 🙏🏻 *2024-07-26, version 1.2.1* من احسن وأفضل التطبيقات قبل ما اروح المشفى احجز موعدي من التطبيق ولمن يرفعولي طلب لشركة التأمين تجيني رسالة في حال تم الرفض او لم يتم ولمن اسوي اي اجراء سواء تحاليل او اشعة او او الخ يجيني اشعار فور خروج النتيجة وغير كدة علاجاتي كلها احصلها مع الوصفة في حال نسيت او حاجة يعني شييي صراحة شكرا مستشفى المواساة على هادا التطور 💙. ### 5/5 — ممتاز جدا جدا جدا *2023-08-01, version 1.0.7* Extraordinary awesome ### 1/5 — New app every few months? *2022-08-07, version 1.0.4* I do not understand why Mouwasat launches a new iOS app every few months. Now I have 3 Mouwasat apps installed on my phone. This is difficult for users. All previous family data disappeared! ### 1/5 — Keeps saying error *2022-07-03, version 1.0.4* I couldn’t check my lab results from the app and it kept saying “error” although the result was ready to be viewed! ### 5/5 — Very well organized, good customer service and friendly staff *2022-07-03, version 1.0.4* I came to this hospital after going to two Dr Suleiman Habib hospitals in Riyadh. This hospital is by far better organized, is not overcrowded and the staff is very friendly. ### 5/5 — Mouwasat app *2022-06-22, version 1.0.3* Excellent app. ### 5/5 — اخيرا يامواساة…. ابدعتوااااا *2022-06-13, version 1.0.3* مشاءالله التطبيق بجد يستحق الشكر لكم ليتكم تكملونه بالمواقف ومعاقبة الدكاتره اللي يتعاملون مع المرضى بصوره مو طيبه حتى لو كان عندكم من زمان . ### 5/5 — Not working *2022-05-15, version 1.0.2* Can not log in ## Most critical reviews (10 lowest-rated) ### 1/5 — هناك مشكلة في إظهار نتائج المختبر *2026-05-12, version 1.3.9* في الفترة الاخيره لاحظت عدم ظهور نتائج المختبر والتحاليل في التطبيق مع ملاحظة تكرار ذلك من خلال عمل اكثر من تحليل خلال الشهر الماضي . فقط ما يظهر هو اسم التحليل بدون نتائج او تقرير ### 1/5 — Location? *2026-02-10, version 1.3.8* Why would you have to enable your location just to schedule an appointment? ### 1/5 — ‏البرنامج بعد التحديث سيئ *2025-11-16, version 1.3.3* ‏البرنامج سيئ ### 1/5 — Cannot Create Account *2025-07-30, version 1.2.9* Cannot create an account, the app says “mobile number not found in hospital records.” ### 1/5 — App Issues *2024-12-01* I am disappointed, there was an error with my data after an update of the app and after that it never works again and no one from the hospital or the app has given me support for almost 8 months with this problem. I have done everything and I have gone to the hospital and no one solves it. ### 1/5 — Once a user friendly app but not usable any more *2024-10-22* Earlier the app used to work fine. After recent update, each time the app is opened, it asks me to add a dependent to start using the app. These kind of bugs will not allow to even use the app. Unfortunately I have to give single star for not having a zero star rating for not being able to use this app ### 1/5 — مشكله في التسجيل *2024-01-19, version 1.0.9* بعد اكمال التسجيل رفض الارسال لعدم تسجيل الهاتف رغم عدم وجود خانه لتسجيل رقم الهاتف. ### 1/5 — بيانات ناقصة *2023-01-19, version 1.0.7* اهم هدف من التطبيق هو مراجعه نتائج التحاليل والتطبيق هذا للاسف لايظهر جميع نتائج التحاليل وخاصة التحاليل التي تتم عند التنويم فضلا تحديث التطبيق ليشمل جميع تحاليل الملف الطبي وشكرا لكم ### 1/5 — Not working *2022-09-26, version 1.0.6* The APP does not sign me inn, i put reqquired info Id and pass then the code then error message come up every time i try to log in does not open, i need to check my test how can i do that now!!! The old APP was working perfectly ### 1/5 — Keep changing app *2022-08-29, version 1.0.4* This is the 3 rd time they change app And I can’t login no more It is look like they never heard about update the apps not change it. ## Most praised reviews (10 highest-rated) ### 5/5 — Lovely *2026-08-17, version 1.3.12* Lovely ### 5/5 — Excellent app *2026-06-01, version 1.3.11* Good ### 5/5 — شكر *2026-05-29, version 1.3.11* شكر للدكتورة ممتازة متعاونة ### 5/5 — الجبيل *2025-11-11, version 1.3.3* جلديه ### 5/5 — Evaluation *2025-10-27, version 1.3.1* It is a good hospital, well organized and with best doctors. I have had the best experience with its staff. Continue the good work and wish you all the success. 😊 ### 5/5 — High tech hospital *2025-10-25, version 1.3.1* I really liked it ### 5/5 — د. سامح *2025-02-05* توووووووب د. صح ### 5/5 — App not working *2025-01-12, version 1.2.5* The app is not working on my phone, every time i open the app gives me error, no one is add to your acount, add a beneficiary!! How to solve this problem?! ### 5/5 — Mr *2025-01-04* Great doctors and medical staff and their service. ### 5/5 — جيدا جداً *2024-12-04, version 1.2.3* جزاكم الله خير --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*