# Movati Athletic — user reviews > 88 indexed App Store user reviews of Movati Athletic by Movati Athletic (Group) Inc, rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/movati-athletic/id6478978447/reviews - App overview in markdown: https://appshunter.io/ios/app/movati-athletic/id6478978447.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Movati Athletic? Overall sentiment: negative **Pros** - 👍 Cleaner and more simplified interface - ⏱️ Countdown timer for booking classes **Cons** - 🐛 Frequent crashes and freezes - 🔀 Booking and cancellation issues - 🧩 Cluttered and visually overwhelming UI - 🔍 Difficult to navigate and find classes - 📆 Loss of calendar view for attendance history **Commonly reported bugs** - App crashes when trying to book or cancel classes - Class schedules and availability not loading properly - Two-factor authentication not working - Booked classes disappearing from user's account **Most requested features** - Bring back the old, streamlined app design - Improve class booking and cancellation functionality - Restore calendar view for attendance history - Optimize UI for better usability and accessibility ## Newest reviews (14 of 88) ### 1/5 — Worse than the original *2025-11-06, version 2.0* You should still be able to see if a class is full or spots remaining in a class you have booked. There are too many colours in the class listings that makes it very distracting. The order of booked classes should be by date of the class not when you book. The countdown to cancel classes is not helpful unless it sends auto reminders of classes you are booked in for. Like 10 minute reminder to cancel. 11/6/25 - OMG, no another terrible update to the app. Clearly the app developers are not as brilliant as they think they are — please just stop. Make it stop please. We will tell you when the app needs a refresh/update not the other way round. ### 1/5 — Why don’t you FIX it??? *2025-10-01, version 1.0.0.14* Same as the other reviews here. It’s been ages! Fix it!! ### 1/5 — The app doesn’t work!! *2025-08-27, version 1.0.0.14* I don’t know why they changed it to the new one! It doesn’t work! Every time I click on “profile” or “Guest” to login it crashes and closes the app. I’ve deleted and redownloaded the app several times and still doesn’t work! The most BASIC function of this app doesn’t work!!! Please fix it otherwise it’s useless. ### 1/5 — Slow app *2025-07-31, version 1.0.0.14* This app is extremely slow and has connection problems. So frustrating. ### 1/5 — Keep crushing *2025-07-11, version 1.0.0.13* I can’t even login to the app….this company needs to put more money on their app instead of expanding locations to keep the old members…… ### 2/5 — Not good *2025-06-07, version 1.0.0.13* The app is fine and works i guess but it is beyond me why they got rid of their much much better app for this hunk of garbage. Please movati, stop making your services worse! This includes your facilities (removing the one forearm machine and 2 benches downstairs) and your app! ### 1/5 — Just give us the old one back *2025-06-01, version 1.0.0.13* Ever since review is a 1 star, Just give us the old one back with some quality of life fixes and cut the loses. This looks like a high school project when it’s a premium gym. ### 1/5 — Impossible to use *2025-04-03, version 1.0.0.12* The filter button is not working as it’s always frozen. Was the whole booking page designed as part of a school project? Because it doesn’t work. ### 1/5 — Older one was far superior *2025-03-28, version 1.0.0.12* This is a major downgrade from the original, lost its premium look, can’t compete with others which was one of my favourite aspects and getting rid of workout was a huge mistake. ### 1/5 — Buggy App *2025-01-20* Buggy app. Seriously. Just joined Movati because of the class perks, but it’s been seriously hard to book and cancel classes in this app. Movati get your act together and fix this app!!! ### 1/5 — Booking issue *2025-01-03, version 1.0.0.11* My daughter’s and my account became tangled with this new app. My bookings made from my account end up in her name. We aren’t able to book the same class especially if they are popular and fill out. Have called and tried to get the issue resolved in person several times and we continue to have this problem. It has been months! It feels we are marginally benefiting from our membership. Is anybody working on this? I’ve been told I’m not the only one complaining about this! Note that our accounts have different email addresses and phone numbers. ### 1/5 — App won’t open *2024-12-30, version 1.0.0.11* App worked fine then one morning it stopped opening. Tried re installing etc. nothing works. ### 1/5 — Lockup *2024-12-28, version 1.0.0.11* App locks up, iOS 18.2 have to restart phone to use briefly before lockup again. ### 1/5 — Old app was better *2024-12-28, version 1.0.0.11* It is simply awful ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app considering their fee *2026-06-20* Constantly freezing . Either stare at a blank screen or a white screen for days. Cannot use for booking . Customer service desk Movati is useless . I opened a ticket with the manager and nothing happened . Meanwhile Movati increased their fee . Not worth it !!!!! ### 1/5 — What happened to Apple Watch support? *2026-02-12* Why you canceled Apple watch support ?? I can’t add the card to my Apple Watch anymore ### 1/5 — Terrible *2025-12-31* If a class gets canceled, you can’t book a new one because the app says “time conflict”. Absolutely terrible app. ### 1/5 — App gets worse and worse *2025-12-24* The old app from 2-3 years ago was simple to the point. The user interface here is way too busy with unnecessary images and it takes forever to find the class you're looking for. The egym aspect is also missing which is unfortunate because it was a nice friendly competition among members at the gym. The hours for the gym get cut off because the font size is too big. ### 1/5 — Terrible app *2025-11-17, version 2.0* The App simply doesn’t work! I am unable to book classes. No one is trying to resolve the issue. It worked fine until they changed it. ### 1/5 — Not user friendly *2025-11-09, version 2.0* With this update, it won’t let me join as a member without scanning my barcode, but my barcode was on the app. I don’t know what my barcode number is. So now I can’t log into the app. In addition, everything being dark and black is really un appealing and difficult to see. The white and blue was much more Visually appealing. ### 1/5 — Terrible app never use *2025-11-08, version 2.0* Use crunch instead its better and isnt 100 dollars a month ### 1/5 — Not an improvement *2025-11-07, version 2.0* Harder to read with the black background. Definitely not an improvement. ### 1/5 — Stupid *2025-11-07, version 2.0* It’s super annoying that you guys keep changing app from good to bad to ok to bad … can u make it decent and let it be ? ### 1/5 — Unable to log in to updated app. *2025-11-06, version 2.0* No fan of this app previously or the updated version. Where are we supposed to get a barcode if the key tags have been obsolete forever?! Why can’t we just use a password like every other platform? ## Most praised reviews (10 highest-rated) ### 5/5 — Newer version is good *2026-03-17* Things went iffy there when they redesigned about a year ago, but they finally cleaned up the schedule and now it’s very good, the announcements are clearer. I’m looking forward to the update with the waitlist functionality. MOVATI is a great gym though. I have no complaints about the app and I’ve been using it for 4+ years. ### 5/5 — It’s good *2025-09-02, version 1.0.0.14* I don’t see what the hate is about I like the app, it works how it’s supposed to ### 5/5 — app is fine *2025-01-01, version 1.0.0.11* App is easier to navigate than previous app, and if MOVATI, want to use some real estate in the app for pictures and whatever advertising they desire, it is their prerogative — why do people care? ### 5/5 — People are too dramatic *2024-11-20, version 1.0.0.10* I had the old app for over 2 years, this one had a bit of a learning curve but realistically it’s no worse than the old app. In fact the old app had bugs CONSTANTLY, and I haven’t had this issue with this one. The app is fine, it does what it’s intended for. I’m convinced everyone who doesn’t like it is a boomer who can barely operate a mobile device. ### 5/5 — Everyone hates change at the start *2024-11-08, version 1.0.0.9* The app is fine, you get used to it after awhile when shifting from the old app. People are hating because it’s human nature to dislike change at first. ### 4/5 — Version 1.185 much cleaner and useful *2024-12-26, version 1.0.0.11* Although release on Apple App Store states that version 1.0.0.11 is current release, my App indicates it is 1.185. And the 1.185 had fixed the practically useless interface with pictures for every class. It is now a clean, simplified, look which is easily filtered to focus on what the user wants, and is a breeze to book and track your classes as there is no scrolling through large lists of classes with photos. I would like to think that Movati listened to reviewers and customers and made this positive, useful change because of it. Well done. ### 4/5 — Attendance History - UI/UE improvements *2024-11-21, version 1.0.0.10* Please make the attendance history as a calendar not as the list (as the previous Movati app had). Thanks ### 2/5 — Has Bugs *2026-05-28* The filters you set for your favourite locations doesn’t stick anymore like it used to. I have to reset it every time I want to search classes for multiple locations. And I don’t get notifications when I’m off the waitlist. The email notifications seems to be delayed too and I don’t get it until I’m in the class already but that might be a Google prob? ### 2/5 — Not as user friendly *2026-01-03* Disappointing it cannot be loaded on my iWatch. ### 2/5 — the new APP is worse *2025-11-07, version 2.0* Just updated the new version of the APP on November 6, 2025. Why does Movati keep overhauling the APP so frequently? The previous APP has been working very well after the disastrous one before got tons of complaints and was overhauled. The general feeling is the new version of APP tried hard to make it look DIFFERENT without intention on its functionality and user experience. Lots of good features in the previous blue APP are removed. I like the previous APP had all the booked classes listed in one page overview and don’t like the new APP set up. I like previous APP has information of class duration (such as 40 minutes, 60 minutes etc); With the new APP, members has to calculate the class duration based on the class start and end time. The color of booked classes is dimmed and barely visible in the schedule. Bring back the format in the previous APP and just mark booked classes as “BOOKED”. For booked classes, the information of how many spots left is missing. Please add that information back to booked classes. The new APP logo is ugly. The authentic Movati logo should be brought back on the APP. Member experience is vital for the business of Movati. The new APP is not improving member experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*