# MOVE! Coach — user reviews

> 62 indexed App Store user reviews of MOVE! Coach by US Department of Veterans Affairs (VA), rated 4.20/5 from 497 ratings.

- Source: https://appshunter.io/ios/app/move-coach/id878356988/reviews
- App overview in markdown: https://appshunter.io/ios/app/move-coach/id878356988.md
- Rating breakdown: 5★ 328 · 4★ 69 · 3★ 32 · 2★ 17 · 1★ 51

## What do users think of MOVE! Coach?

Overall sentiment: negative

**Pros**

- 👍 Allows custom food info
- 💪 Helps with healthier eating
- 📈 Aids in weight loss
- 🏃‍♂️ Increases physical activity
- ✅ Free tool for accountability
- 💡 Useful for VA physical therapy
- 🌟 Potential for improvement
- 💯 Successful weight loss reported

**Cons**

- 📱 Clunky interface
- 📉 Difficult food entry
- 🚫 No back button
- 🗑️ Outdated design
- 😵 Confusing navigation
- 😩 Frustrating user experience
- ❌ Primitive functionality
- 🪲 Glitchy performance
- 👎 Inaccurate calorie counts
- 🗑️ Removed key features (diet/activity logs)
- 🚧 Difficult to use for beginners
- 🖥️ Poor readability (dark text on dark background)
- ⚠️ Inconsistent calculations
- 🧩 Overbuilt and modified foundation

**Commonly reported bugs**

- Half screen taken by crisis support
- Scrolling one line at a time
- Food entry errors (e.g., 190 calories showing as 1400)
- Cannot enter smaller increments of time for activities
- Difficulty editing recipes
- No back button to change or edit entries
- Cannot see entire option when entering food
- Cannot delete added food entries
- No way to back up, requires closing and reopening app
- Squished interface on iPhone
- Screens with no way to exit or submit answers (e.g., goal weight)
- Cannot report problems
- Apple Watch Health data not loading directly
- Weight data reset after 6 months
- Graph not working properly (only shows two days)
- App does not function on iPhone 15 Pro Max
- App breaks at week 12 chapter 2, repeatedly shuts down
- No diet or exercise tracker found
- Cannot get past EULA prompt
- Crashes during modules, data lost upon restart
- Cannot unlock Module 16
- Cannot add height/weight to proceed
- Dark selections, barely readable
- Difficult to navigate
- Cannot see information when setting up (height, age)
- App crashes during Week 2, Chapter 2
- Cannot go back to add foods from previous day
- App crashes when trying to enter food info
- App crashes regularly on iPhone 6s Plus
- App closes when clicking on Self Assessment Guide Week 2
- Cannot see custom item entry screen (number entry in the way)
- App not updated for nearly a year
- Weekly diet report annoying
- App charges double calories for almond milk
- Entering recipes assumes whole recipe is one serving
- Favorites function is useless
- Cannot manually enter calories
- Food categories don't match package labels
- Difficult to find specific foods
- App crashes too much
- Diet and activity logs removed in updates
- Module 16 cannot be unlocked
- Cannot see information on screen
- Week 2 crashes the whole app
- Cannot change date for dietary entries
- Exercise calorie count is generic and inaccurate

**Most requested features**

- Barcode scanner for food
- Integration with other health apps (Apple Health, MyFitnessPal, Fitbit)
- Ability to edit previous entries/dates
- More conversational serving sizes
- Allow smaller increments of time for activities
- Sync data from other health apps
- Update app for newer iPhones
- Improve search function for food tracker
- QR scanner for food
- Link to MyFitnessPal
- Customizable exercise calorie counts (incline, speed)
- Ability to edit recipe entries
- Add missing foods
- Sync with My Healthy Vet
- Dark mode option
- Ability to report bugs directly

## Newest reviews (12 of 62)

### 3/5 — It’s usable but not great for younger people

*2026-03-21*

I’m an AD service member testing out government made health apps for my own health journey. The biggest plus I see with this one is that the app allows you to add your own customized foods info like macros and nutritional values. Most other apps have that behind the premium features. The bad things I’ve seen; half of screen is permanently taken up by crisis support. It makes the interface annoying because when I search for something the crisis banner takes up 1/8 of the screen the search bar takes up another 1/8 and the keyboard takes up 1/3 at the bottom. I’m scrolling at one line at a time while other apps allow ten items to be in the search area at once. The servings are pretty strict, I would like more conversation to make it easier for me to give a better estimate when count calories. Also a barcode scanner would be helpful.

**Developer response:** Thank you for the detailed feedback. If you would like to work through these issues further, please contact the Office of Connected Care Help Desk at 866-651-3180 (available 24/7).

### 3/5 — Too many issues

*2025-11-21*

Difficult to enter some foods. Entered my breakfast at 190 calories but the graph showed my breakfast at 1400 calories. Adding activities won’t let you enter smaller increments of time. Difficulty editing recipes.

**Developer response:** We appreciate you bringing this to our attention. We have shared this with the product team. In the meantime, if this issue persists or if you encounter issues with the app, please contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot, available 24/7.

### 2/5 — Food entry

*2025-09-14, version 1.7.13*

Ok delivery tool for the training models, but the food entry/tracking is far far behind peers.  Check out “my fitness pal” for an example what what this app
Should look like.  Thanks

### 2/5 — Clunky

*2025-03-30, version 1.7.10*

No way to back up in certain areas, have to close and reopen the app to back up. Overall, not great.

### 3/5 — Good and bad

*2025-03-05, version 1.7.10*

Great free tool to keep me accountable each day and lose weight. But the app in iPhone is very difficult to use, as everything is squished on the screen.

### 3/5 — Outdated

*2025-02-18, version 1.7.10*

App was may be don’t for very old
iPhones need update and easy way to go back

### 2/5 — Just ok

*2023-09-11, version 1.7.2*

The app isn’t too bad in of itself. It would be better if you could incorporate other tracker apps, so that you don’t have to double track everything. Connect with Health app would be ideal

### 2/5 — This App used to be easy to understand.

*2021-02-12, version 1.3.0*

This app used to be user friendly, but now it’s garbage. Even looking online to try and use it doesn’t help. This app had previously helped me lose weight, but now it’s just very disappointing.

### 1/5 — Glitchy on my iPhone SE

*2021-01-09*

Very frustrating to use. I have tried numerous times to a Vance through the modules. I enter all my data and respond to the prompts. Get through several of the modules then it crashes!  When I restart the app from Home Screen all my data is gone and requires me to start from beginning. Thought it was just my iPhone but I loaded on iPhone 7 with same results. Won’t try to use it anymore. What a shame.

### 1/5 — Really Bad!!

*2020-12-02, version 1.2.1*

Typical VA DYI! There are several good apps that could be used for this program. VA chooses not to pay the going freight. Instead hires someone who can’t do the job. Penny wise and pound poor! As usual vets get the short end.

### 1/5 — Move!Coach

*2020-11-26, version 1.2.1*

Started using this app in February 2020. It really worked when you could document weight, food intake and exercise data. Lost the diet and exercise diaries in October 2020. Not much good anymore. Bring those back please.

### 2/5 — No longer helpful

*2020-11-03, version 1.2.1*

App lost all ability to add diet and activities. All it is now is a weight tracker. It was useful, was.

## Most critical reviews (10 lowest-rated)

### 1/5 — Food tracking is unfortunately useless

*2026-07-20*

no support for iPad screen sizes. it pulled a random weight from the last time I tracked it in Apple health, several years ago, and set that as my baseline rather than my current weight which was significantly more. Additionally, not a single food or beverage that I at today was in the app for food tracking except eggs, but it wouldn't let me search for hardboiled eggs. :( Applegate sausage, cherry coke, baby spinach, lifesavers candy, none of it in the app. Can't track calories in if the foods aren't in the app, and none of those are niche products, either. Needs an updated database, perhaps they could license one from a mainstream fitness provider?

**Developer response:** Thank you for the detailed feedback. We have shared your notes on iPad display sizing, weight baseline syncing, and food database gaps with the product team. If you would like to work through these issues further, please contact the Office of Connected Care Help Desk at 866-651-3180 (available 24/7).

### 1/5 — Primitive

*2025-07-19, version 1.7.12*

This app belongs in 1993. Any fitness app is easier to use and more user friendly.

### 1/5 — No “back” button to change or edit my entry.

*2025-04-28*

I’m new. I put in my food, but 
#1. Couldn’t see the entire option. Example: Egg omelet with cheese, made with…
I clicked on it to see what came after the …, margarine, oil, butter, etc., but it just added it as an entry. 
#2. Once it was added as an entry for breakfast, I could not delete it. Info button didn’t help either. I deleted the app. Very frustrating!
#3. I am noticing that the responses are toward positive reviews, and a few other “solution” suggestions. I did not see responses to people that had real issues with questions like mine.  
#4. Makes me wonder if the responses are Ai generated, based upon key words in each review. 
Please explain each of my concerns.

### 1/5 — Needs User Testimg

*2024-10-20, version 1.7.9*

You can’t use this app because screens like entering your goal weight have no way to exit the screen or submit your answer.

### 1/5 — BAD APP

*2024-09-15, version 1.7.7*

C A N ‘ T. R E P O R T P R O B L E M S !

### 1/5 — Apple Watch - Health

*2024-06-05, version 1.7.6*

Please update app to allow for Apple Watch Health from iPhone to be loaded directly into app for ease of use and tracking of activity.

### 1/5 — We need this app to work

*2024-01-13*

This app has serious potential upside! Unfortunately it does not function on my phone (15 pro max). Please assign or hire app developers in the IT department. I want to get in shape, and stay in shape, without worsening my disabilities. I will gladly change my review rating when I see noticeable improvements, and I’m not giving up on you!

**Developer response:** Thank you for sharing your review. An update to the MOVE! Coach app was uploaded to the Apple store on January 24, 2024 and includes a number of app fixes, hopefully including the issues you experienced!

### 1/5 — App is broken

*2023-05-19, version 1.7.0*

App breaks at week 12 chapter 2. Will repeatedly shut down the app. 

Also. The app isn’t all that helpful and the lack of anyone to report this bug to is a huge oversight. Essentially a wasted effort so that the VA can pretend they tried to do something.

### 1/5 — No diet or exercise tracker??

*2021-10-07, version 1.7.0*

I doesn’t an hour going through the manuals and the videos and every corner of this app trying to find where I can add my meals and exercises…and nothing shows except to add my weight!? Super frustrating.

### 1/5 — Eula

*2021-09-15, version 1.7.0*

Cannot even get it past the eula prompt

## Most praised reviews (10 highest-rated)

### 5/5 — Move

*2026-06-05*

Fine program for 
Tracking food

**Developer response:** Thank you

### 5/5 — Update

*2026-05-09*

I like using the tracking program on Move Coach, but it needs to be updated, as there is a lot of guessing about type foods, how to break a casserole down. Also what would be a BIG help would include a scanner to scan foods when grocery shopping.

**Developer response:** We appreciate you sharing these suggestions and we will continue to review comments like yours to better understand what users need.

### 5/5 — Healthier Eating

*2025-12-16, version 1.7.14*

With the aid of the MOVE! Coach app I have made excellent improvement with increased physical activity and healthier eating.

### 5/5 — Program works

*2024-10-30*

I set a goal to lose 20 lbs and ended up losing 25.  Feel much better after this program blood sugar is u see better control and feel good getting out and moving.

**Developer response:** We're so glad to hear you had success with the app.

### 5/5 — Great Program

*2024-10-27*

Move has helped me stay motivated during the past 4 months.  I’ve had some setbacks, but move helped me power through them.

**Developer response:** We're glad you have had success using the app.

### 5/5 — Help

*2024-05-21*

My weight data reset after 6 months. Is there a way to retrieve all of my information? I liked monitoring and sharing my graph progress. Now it starts over at my more current weight.

**Developer response:** Thank you for taking the time to bring this to our attention. The team has been researching a fix for the graphs and hope to address it in an upcoming release.

### 5/5 — Help

*2024-03-03*

On my weight diary points are listed, but I cannot pull up the graph for more than two days. When I change time zones this happen, is there a way to get the graph to work properly. I love this app, but I primarily use it to log my weight progress. I started this with the move program in the VA.

**Developer response:** Thank you for taking the time to bring this to our attention. The team has been researching a fix for the graphs and hope to address it in an upcoming release.

### 5/5 — Very helpful

*2019-10-27, version 1.0.21*

Lots of options and easy to navigate.

### 5/5 — Outstanding App has helped me with my weight loss

*2019-02-08*

I have found this app extremely helpful and user friendly! I have used it over the past 1 1/2 with my weight loss journey towards my Gastric Sleeve surgery. Thank you VA for creating such a great tool for us Veterans!

### 4/5 — Very little to complain about, if a user has an above baseline IQ

*2024-10-02*

Just like every other federal government app this one is overbuilt and modified over a foundation of basic missions. I find this app to be very helpful in losing weight, increasing stamina, balance, and maintaining a healthy lifestyle. But! I’ve had to be flexible and adapt my info inputs to the basic app framework. Once I adapted and adjusted my input on the fly, the app exactly what I wanted it to be.

At this point I confess that I worked as a Chef for 35 years so the dietary section of this app holds no mystery for me. I was very health conscious in my youth, keeping fit with stretching, and weight training programs that I still adhere to. I played a LOT of beer league softball and still bike my way back and forth to appointments. The physical work and calorie burn rates are no mystery to me either. Using the rest of this app successfully requires a little ingenuity and a LOT of common sense.

I have completed the majority of the MOVE! Sections and have restarted them twice now. Doing so authorizes my use of VA physical therapy exercise facilities to maintain and improve my physical well being. I turned 70 this year and using this app may help me make 80+ a healthy possiblity.

So quit complaining, stop seeing everything in black and white, use your intellect with cleverness, and mold this app to fit your needs and you’ll be pleasantly surprised by how helpful and easy it is to use.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
