# Move: Fitness App — user reviews > 151 indexed App Store user reviews of Move by Teddy B LLC, rated 4.56/5 from 614 ratings. - Source: https://appshunter.io/ios/app/move-fitness-app/id1623388100/reviews - App overview in markdown: https://appshunter.io/ios/app/move-fitness-app/id1623388100.md - Rating breakdown: 5★ 519 · 4★ 23 · 3★ 15 · 2★ 12 · 1★ 45 ## What do users think of Move? Overall sentiment: positive **Pros** - 💪 Effective workouts - 🤝 Motivating community - 🎨 Customizable programs - 🕰️ Convenient at-home options - 📈 Visible progress tracking - 🙌 Inspiring creators **Cons** - 🐛 Buggy enrollment process - 🤕 Challenging for beginners - 💰 Expensive subscription - 🔍 Lack of exercise previews - 🤖 Impersonal workout experience **Commonly reported bugs** - Enrollment screen freezes - Subscription issues and lack of refunds **Most requested features** - Email sign-up option - Ability to track multiple programs - Exercise library with form guidance - Automatic exercise transitions - Integration with fitness trackers ## Newest reviews (10 of 151) ### 3/5 — Won’t send me code *2026-04-05, version 1.0.32* Hi Josh and Katie, I really want to get started with this app but everytime I’ve put in my phone number and it’s says it’ll send me a code but it never does. Can you please tell me how to fix that? ### 3/5 — No code *2025-09-03, version 1.0.32* Every time I enter my phone number for the code it’ll never come. I’ve been stuck all day trying to get in the app 😞 Love Josh and Katie and want to support their work . I think the app doesn’t like me ### 4/5 — Absolutely Love!! *2024-02-08, version 1.0.32* I absolutely love this app. I love how they set it up. However, I personally wish they would show a preview of what the next exercise is during the rest period. Another thing I’m disappointed on is I paid for the yearly subscription on the website because it was cheaper at the time. The app was working just fine for about 4-5 weeks and all of a sudden it’s not working. it’s telling me to resubscribe even though when I go to the website, it shows that I am a part of the yearly subscription. I did reach out to customer service so hopefully someone will reach back out to me because it’s a little frustrating. Other than that there’s no further complaints about that. I absolutely love Katie & Josh. I’ve been watching Katie since before Josh but I love the content they bring and constant encouragement, they give to people that look up to them. ### 4/5 — I love it *2023-09-28, version 1.0.28* I think this app is great. I don’t feel like I’m doing my workouts alone since Katie and Josh’s avatars are there with me. I just wish the app would connect with FitBit. I don’t have an Apple Watch so none of my steps or heart rate or anything else gets logged because of it. Other than that, it’s a great app and everyone should try it out. ### 4/5 — LOVE - hoping for additions *2023-08-21, version 1.0.28* I love this app. I'm shy going to the gym and this app is very helpful. Thank you Josh & Katie!!! I am hoping to see a few things with this app: - Be able to have more than 1 program on the go - Not HAVE to use the calendar to mark off workouts and be able to mark them off on your own, as you go as my schedule is not as flexible and I find it inconvenient to change every day once I choose a program Overall I love it :) ### 4/5 — Music *2023-06-13, version 1.0.28* I enjoy the app, I just wish my music could play in the background. I’ve never had to work out silent before ### 5/5 — REAL RESULTS - INSPIRING *2023-05-18, version 1.0.28* I started following j80 fit on YouTube after I had my first 2 kids. Within 3 months I saw INCREDIBLE results. I started looking better and most importantly FEELING better!!! Working out isn’t just for physical health, it’s also for mental health. Since then, I had a 3rd baby and knew just who to go to if I wanted to get my body and mind back! Now that Josh and Katie have made the move app I can have a whole variety of workouts to chose from to reach my fitness goals. The app is adorable, easy to navigate, and IT WORKS!!! I will never go back to another workout program❤️ Anna Hauger - @qweenergy ### 5/5 — Love this app!!! *2023-05-17, version 1.0.28* I love the organization of what I need to do daily! It has definitely helped me get into a better routine and I love the HIIT workouts! ### 5/5 — Let’s Move *2023-05-16, version 1.0.28* I love this app and the creators! I have watched them for forever! I love that they have a love everyone looks up to, not to mention a love for fitness together! It is so amazing to have someone to motivate you like these two do for each other! I love that they have created an app to motivate their fans as well! Also, have seen some reviews saying that it is hard to keep up with but that is the point! It is to motivate you to the point where you can keep up, if you aren’t struggling then you aren’t working hard enough!! This app motivates me to do better and makes me feel better about my body image because that is a BIG struggle for me! Thank you so much Josh and Katie (J80) for creating an app to help others in their fitness journey! 💗💙 ### 5/5 — Yesenia Alonzo *2023-05-16, version 1.0.28* I love this app it’s really helpful for beginners, I’m in postpartum and ive been doing so good with this app !!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work! *2026-05-28, version 1.0.32* Won’t send a code to my phone. ### 1/5 — Horrible *2026-01-31, version 1.0.32* Customer support is horrible. I’ve been trying to contact the company for over 3 months now because I’m not able to log in on the website and all I get is an automated response that is not helping me. Would really appreciate a real person to communicate with in order to workout the issues I’m having. I can’t even cancel my subscription because I can’t log in. I’ve become very frustrated and have been a supporter of Josh and Katie for over 5 years now. ### 1/5 — Have tried to cancel my subscription for 6 months *2026-01-03, version 1.0.32* I tried this app for a few weeks and I decided to cancel. Got kicked out of the app, and the customer service email does not have any responses over the past 4 emails I’ve sent. Do yourself a favor and do not subscribe! ### 1/5 — App not working *2025-11-10, version 1.0.32* I have tried logging into the app multiple times and I can’t get past the “I’m not a robot” screen. It keeps saying something went wrong. I’ve contacted customer service multiple times and no response. Not sure what to do at this point, but very disappointed. I loved the app! ### 1/5 — Enrollment screen is buggy *2024-04-19, version 1.0.32* The app might be useful, but when I attempt to input my profile info, it hangs. All input fields scroll up and I get a blank screen with no ability to enter DOB or to touch Next. ### 1/5 — Awful customer service *2023-11-10, version 1.0.32* Sent an email to customer service (don’t offer a phone number) and they told me that my problem with the app can’t be resolved. Didn’t help whatsoever. Emailed them a couple days ago and still not response. App has bugs and hard to manage. Will never be purchasing again. ### 1/5 — MOVE as far away as possible from this app!! *2023-08-19, version 1.0.28* Listen, if you’re spending your hard earned money on these workouts / this app, then you today is the day you stop! I’ve had better workouts in middle school gym class. The workouts on this app are just like the people who run it. TRASH. ### 1/5 — Terrible *2023-08-18, version 1.0.28* Wish I could give this app 0 stars. ### 1/5 — I can’t afford 14 dollars a month *2023-05-31, version 1.0.28* The whole premise of the app is to teach you how to work out but you can’t learn workouts without paying for them. The only thing you can do it set goals (drink water, swim, run, walk.) It took two days for the app to actually load. I love jatie but I was very disappointed in this app. ### 1/5 — Lied about free trial *2023-05-27, version 1.0.28* I was suppose to get a free trial. Got charged the next day. Emailed they never replied ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient and effective *2026-01-18, version 1.0.32* I love this app, it helped me build core strength so the workouts are effective ### 5/5 — Heads up *2023-11-14, version 1.0.32* Hey josh and Katie wondering if you can add a email option instead of phone number personally I don’t have a phone number but I would love to youse the app in the future💜💗💗💗💗💗💜💜💜💜 ### 5/5 — LoVe!! *2023-10-26, version 1.0.30* I LOVE this app! I’ve been working out for a long time and these workouts and these programs are legit!! One thing I wish was different was I wish it allowed me to be in more than one program at once, maybe I’m not using the app right but my reason for that is… I like to throw extra Ab workouts into my fitness regimen, and I can’t do that without starting a whole new program even if it’s just for the one workout.. like the 6min abs… but when I do that I lose all the progress on my previous program. Other than that this app is PeRfEcT!!! ### 5/5 — Best app ever *2023-09-01, version 1.0.28* Thanks josh and Katie for making workouts so fun ### 5/5 — so motivating!! *2023-05-26, version 1.0.28* love the jatie fam and everything they have created surrounding fitness!! ### 5/5 — 5 Star *2023-05-26, version 1.0.28* Love the app it’s great. It helps get me moving. ### 5/5 — Sooooo good! *2023-05-24, version 1.0.28* J80 has put so much love and hard work into this app so you can better yourself and move towards getting healthy!! Join the journey ASAP and move with your friends! There’s a workout for every different type. Beginner, gym driven or hole driven, with or without weights! You name it’s there!! There aren’t any crazy ads or anything extra once subscribed! I only could do the trial because times are tough right now but this will be the FIRST thing I subscribe too when I get back on my feet! ### 5/5 — Love the app *2023-05-24, version 1.0.28* This app turned me from just sitting inside all day and not doing anything to being a lot more active like I used to be I how this app has done that for other people. I love this app thanks:) ### 5/5 — To new beginnings! *2023-05-19, version 1.0.28* I was 173lbs when j started using the app with almost no muscle build and now I’m 145lbs and moving my body like never before! I feel like I was given a chance to start over and am grateful for this second chance at being healthy. If you choose to get the app I hope it works just as well for you as it did for me! ### 5/5 — Life changing *2023-05-18, version 1.0.28* This app and the creators changed my whole mindset, I am not so excited to workout everyday and with the written programs I have no excuse to not excersize, I’ve lost 10 pounds in 3 months, im so proud of myself. I can’t thank the creators enough :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*