# Moved - Your Moving Assistant — user reviews

> 32 indexed App Store user reviews of Moved by Abode, rated 3.30/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/moved-your-moving-assistant/id1118785735/reviews
- App overview in markdown: https://appshunter.io/ios/app/moved-your-moving-assistant/id1118785735.md
- Rating breakdown: 5★ 21 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 14

## Newest reviews (10 of 32)

### 4/5 — Helpful, free service

*2017-09-19*

This app/my concierge were helpful with selecting a moving company and answering my questions about moving etc :)

### 5/5 — Excellent

*2017-07-20, version 1.1*

Loved this

### 5/5 — Moving concierge for the busy bees!

*2017-07-18*

Talk about a great app idea! This one blew my mind. It's a concierge service that gets quotes from moving companies  based on your inventory and needs. I selected the best quote, and couldn't have been more pleased. The movers were in contact with me, on time, professional, so friendly, and extremely trustworthy! They brought supplies (e.g., wardrobe boxes, packing tape, and those furniture covers). They worked efficiently and quickly. 

In addition, my point of contact with this app was Bart. He went above and beyond to make sure I had everything I needed. He messaged me via the app every day and was extremely pleasant. Couldn't be happier!

### 5/5 — This app is a lifesaver!

*2017-07-14*

I cannot say enough amazing things about this app and this service. I had an incredibly stressful move coming up, and my incredible moving assistant Cassie could not have been more amazing. She was so efficient and helpful, gave me several options for what to do, answered all of my questions, responded super quickly and was just the nicest, sweetest person. Made an incredibly frustrating situation much, much easier. The app itself is also great, very intuitive and clean. I'm recommending this to everyone, forever.

### 5/5 — Stress-reliever and life saver

*2017-05-17, version 1.0.2*

The app is super responsive and easy to use. It made the entire moving process (which is usually the absolute worst) so much easier and actually pleasurable. For once in my adult life I was able to relax and enjoy the move. I couldn't recommend it enough if you or someone you love is moving.

### 5/5 — So user friendly and helpful

*2017-05-02, version 0.9*

This app thinks of everything you need to for moving from helping take inventory, find movers, reserve elevators for the move day, donate/sell, buy boxes, and change mail address. The app is one of the most user-friendly and intuitive I have used.

### 5/5 — Woah - never moving any other way!

*2017-03-22, version 0.9*

By far the best moving experience I've ever had. They set me up with an assistant to manage every aspect of my move (movers, certificate of insurance, elevator booking, storage, address update, cleaning). This app makes me want to move more often!

### 5/5 — Moved for the win!

*2017-03-08, version 0.9*

This service is the best. I've moved 6 times in the last 5 years and was dreading another stressful, complicated process but then I found this app. My concierge was super friendly and took care of literally every aspect of the move - I wouldn't move any other way!

### 5/5 — Absolutely seamless experience

*2016-10-25, version 0.8.1*

I just had an amazing experience using Moved. The app interface is easy to use, the concierge is organized and attentive, and they found me an inexpensive and reliable moving company. I felt as though I had an expert walking me though every aspect of this usually anxiety-inducing experience. Highly, highly recommended.

### 5/5 — Makes moving great again

*2016-10-07, version 0.8.1*

Will save you time and money. The app is super simple, yet effective: a checklist will help you avoid missing important elements of your move while doubling as a powerful tool to get you the best deals. The concierge saved my life!

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even use the app.

*2022-05-30*

I was really excited to use this app for my upcoming move. I go to sign in using Google and it crashes. Over and over it just crashes every time I try to log in. Please fix

### 1/5 — Worst movers I’ve ever had

*2021-08-28*

Paid 300/hr and they wasted so much time and didn’t bring over all of items so I have to rehire movers to get the rest of my belongings.

### 1/5 — Nothing special

*2021-03-10*

They take forever to respond to quotes. It’s faster to just look at Yelp for different services.

### 1/5 — Horrible Service

*2020-07-17*

This is not a concierge service. They match you to high rated movers and act like they will take care of everything. In reality, you just email them to ask them to take care of things you could have taken care of with an email anyway. When things go wrong, they become unresponsive. Don’t waste your time or money.

### 1/5 — Sketchy, not honest business

*2020-06-06*

This company is really sketchy. Their rates randomly change. They tell you one thing (verbal and in writing), then change it after the fact right before you pay (which you don’t know unless you ask in great detail). They don’t operate in a trustworthy way.

### 1/5 — 30 minutes wasted only to be told unavailable

*2020-02-29*

App fails to check address before it makes you enter your inventory.  30 minutes wasted before it said it does not serve my area. Other reviewers have said this.  What a fail.

### 1/5 — BEWARE!!!! IF YOU’RE NASHVILLE DON’T DOWNLOAD!!

*2018-10-01*

Don’t use if in Nashville. Super limited options for such a big city. They do not offer help finding a cleaner and have very limited options of moving companies, NONE of which take Affirm. With all the great reviews I expected A LOT more.

### 2/5 — Too much to get sorry not in your area

*2019-08-09*

First I will say the overall flow and look of the app is good, however there are some things that are aggravating. 

You MUST create an account to do anything. 
After you enter in your details, addresses, dates, boxes, etc you might be greeted with a “Thanks for filling out your information. After reviewing your move details, we noticed that your pick up address is located in an area we have not expanded to just yet. Unfortunately we don't have moving partners on our platform there.” message. They should tell you this BEFORE you create and account and go through adding your move details. 

I sent the feedback to them via the in app chat, but wanted to let others know. This area check should be the first thing they do, then collect your move details.

### 2/5 — Expanding?

*2019-05-13*

Seems they have no assistance in the Austin, TX area, so there’s really no benefit to this app at the moment.
Not sure if they are poised to expand services, but I’d think major cities, such as state capitols, would be included from the beginning.
I’ll check back on my next move

### 2/5 — Disappointed

*2017-12-19*

I really wanted to like this app. The reviews and intuitive UX were promising, but unfortunately it caused more headache than it helped for my move. To caveat - I was not hiring movers as many others did, but I hoped to use many of the other features (mail forwarding, shipping materials, selling furniture). 

The first thing I did was request mail forwarding and order shipping materials. The materials arrived with no problem, but I recently learned (after just checking in myself) that they totally forgot to forward my mail. Despite requesting weeks in advance, I missed nearly a month of mail because my assistant dropped the ball. I was surprised to learn that this process is manual, not automated, which seems very prone to error. 

While attempting to sell furniture, the assistant tried to be helpful but the process required the same amount of effort as just posting to Craigslist so paying them a cut on top doesn’t really make sense when I still had to do the majority of the work. When I had trouble selling the items, the assistant had no ideas about alternatives for getting rid of them (donating or disposal), so again I was on my own. I ended up posting and selling everything on my own through Craigslist. 

The mail forwarding was really the biggest issue as I now have no way of retrieving what was sent during the gap. I was disappointed that there were no real attempts to reconcile the issue, so unfortunately I would not recommend this to anyone as the service is unreliable.

## Most praised reviews (10 highest-rated)

### 5/5 — Moved. Is the real deal

*2023-08-25*

Moved is the ultimate moving app! It simplifies the entire process with its user-friendly interface. You can easily schedule movers and track your belongings  all in one place. It's a game-changer for anyone planning a move. Highly recommended! 🌟📦🚚

### 5/5 — Out of Country

*2021-01-01*

Looked cool, but I need to move out of the country and there aren’t any resources for that. Still a great app though.

### 5/5 — NY —> LA

*2019-07-13*

Moved made our transition across the country so smooth. The service and speed was really appreciated, and their team did everything possible to help make it happen. The mover we ended up selecting was great, I highly recommend Moved!

### 5/5 — It’s like having a moving concierge!

*2019-02-26*

I have moved half a dozen times in the last 10 years and wish I would have known about this app for all my previous moves. They can handle almost any reasonable request you throw at them! The only issue I had when using them is the moving company they have a relationship with for moving assessed a shuttle fee to the total cost after arriving at the delivery location. I was surprised to hear about this before purchase we had researched that the location doesn’t have any legal commercial truck restrictions and can be parked on a flat road without incline. 

I hope that in the future the app develops a  process to determine whether or not a shuttle is required (before finalizing purchase) based on certain criteria (like delivery location, legal restrictions, etc). Or at the very least, the likelihood that one would be required (low, medium, or high), to give customers a sense. Because in my case, it was communicated at the outset that I wouldn’t need one and then day before delivery (based completely on subjective driver opinion and determination), the shuttle was required. The shuttle added 7% more cost to the total (or 5% with the discount they provided). Otherwise, I think Moved is positioned to be invaluable for everyone who is considering their next move!

### 5/5 — Made my move easy

*2018-01-03*

Recently moved from LA to SF. Moved helped get moving quotes, arrange movers, forwarded mail and offered to help with more. I was a little nervous but everything went off without a hitch and no surprises. Moving is never easy but this was a big move for a family of 5, and it was relatively painless.

### 5/5 — 1,000,000 stars

*2017-11-05*

This app has helped me so much I would give it 1,000,000 stars if I could. There is no problems. The only thing they could fix (even though the app is amazing already) is adding more features.

### 5/5 — Fantastic

*2017-08-10, version 1.1*

Such a fantastic service & so helpful! You are speaking with live people which makes the service efficient. Genuinely surprised!! Would highly recommend!!!

### 5/5 — Amazing!

*2017-08-08, version 1.1*

I absolutely hate moving, from packing to organizing movers to dealing with charity donation pick ups. This service saved me so much time and made my move a breeze! My personal assistant was absolutely amazing! I was given two quotes within hours of providing my inventory (in a very user friendly app!), and didn't even have to book them myself! The moving company they found for me was great. Everything went perfectly. I highly recommend this service to anyone moving.

### 5/5 — Great service!

*2017-08-06, version 1.1*

We used this service in its early days, and it was phenomenal. With so much to do while getting ready to move, they eased the burden substantially by navigating the large space of moving service providers and distilling those to a manageable set of options we could pick from. This is a great idea for a service and is well-executed!

### 5/5 — Fantastic experience

*2017-07-31, version 1.1*

Easy to use app. Extremely responsive service. Highly recommended. Relied on them for my move and I will use them henceforth.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
