# MoveHealth — user reviews

> 60 indexed App Store user reviews of MoveHealth by Vald Performance Pty Ltd, rated 3.40/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/movehealth/id1439042849/reviews
- App overview in markdown: https://appshunter.io/ios/app/movehealth/id1439042849.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 4

## Newest reviews (15 of 60)

### 2/5 — Not intuitive

*2026-06-04*

This app has been made for the physios not the end user. Images zoom in to show you where to focus on the exercise but it appears to zoom into the cente of the image and that’s not always where the most important part of the movement or exercise is. 
The hierarchy of the text is very weak and the UI and UX doesn’t feels like it wasn’t designed with the user in mind. I feels like an Android app constantly having to confirm decisions. 
Pay a proper app designer to overhaul it.

### 2/5 — I can’t log in

*2026-04-09, version 3.0.25*

It says that this profile does not exist

### 2/5 — Underwhelming navigation for task completion / part completion

*2025-11-11*

I’m a first time user of this app and have been using for over 1 month. I’m a business analyst by profession so I’m used to working with UI and mobile development, and all I can say is that this app has not been built from a users perspective, sure it has some nice videos, but lacks in the following areas. 
1) Needs a basic intro. Today/session/videos/reps/completion
2) On today’s schedule I can’t see how many sessions I have completed verses remaining. 
3) My physio told me to ramp up reps. This is not catered for in the App. 
4) You can’t skip exercises. Should have a basic skip reason. Too sore, equipment not available. The completion should be auto set to 0 complete with commentary 
5) When in Exercise view and jumping between exercises it doesn’t retain completion status and notes
6) unable to mark the session complete without stepping through each exercise 
7) My physio told that they can’t see any of the notes so don’t bother entering them. 
8) video controls are annoying (no loop)
9) Session should tell you what equipment you need before you start the session. 
10) 2nd session of the day is often not saved 
11) First session of the day is often not saved

### 1/5 — Authentication/ Login is trash and doesn’t work

*2025-08-09*

For some reason this app signed me out and redirected to a webpage to log back in but it won’t even bring up the keyboard to input my email to login. Tried different web browsers and closing the app and still not able to input my email. It’s unresponsive and utterly useless. Very frustrating when you have a PT program to complete and can’t even access.

### 1/5 — Videos don’t play

*2025-08-03*

Videos don’t play, feedback to tell them doesn’t work because their server is down. Kinda unusable.

### 1/5 — Videos do not play, cannot directly leave a review

*2025-08-02, version 3.0.16*

Videos do not play, cannot directly leave a review (their server not available)

### 1/5 — Dodgy…

*2025-06-30*

There is no ability to manage or see what this app has access to and no ability to turn off background activity or mobile data when not using. 

That’s a big NO from me…

### 1/5 — Lost all my progress!

*2025-05-17, version 3.0.14*

I had logged 4 days of prescribed exercises then the app wouldn’t load and all my progress had vanished when it finally started working again.

### 2/5 — A lot of work to get this to a decent standard

*2025-05-08*

This app is under developed and feels very beta.

Needs some basic features:
- ability to mark off individual sets
- ability to go back and mark off prior days exercises
- reminders by set per day
- ability for patient to set up own program or ‘extra’ sets to monitor
- ability to log measurements of flexibility, etc to monitor progress.

### 1/5 — Can’t sign in

*2025-05-06*

When the app first opens and asks for an email address, no keyboard appears to type in the address. So I can’t log in and use the app.

### 1/5 — Not very good at the moment

*2025-05-04*

Needs to have a noise for the remaining seconds of counting

Also difficulty repeating an exercise already marked completed from earlier session, the app refuses to allow this and just goes on to the next exercise 

Too many problems with this app to recommend to others,
It needs to be looked at from the user’s point of view

### 1/5 — Frustrating!

*2025-04-11*

The app is not consistent in recording completed sessions making it really frustrating. I’m about to get rid it and go back to paper

### 3/5 — No Option to Correct Reps

*2025-04-06, version 3.0.12*

There doesn’t appear to be an option to correct the reps I’ve accidentally inputted. And the font is very small. Even after changing the accessibility setting to allow for larger text, it doesn’t affect this app.

### 1/5 — Passwords do not save

*2025-03-24*

App fails to use standard technology to save your passwords. iOS cannot remember passwords because they are saved under a different domain name. Developer needs to learn about how passwords are saved on mobile devices and implement auth correctly.

### 2/5 — App won’t authenticate and no support available

*2025-03-04*

When my physio first gave me a program in this app it worked fine, but after the first update to the program it won’t start up, fails at authentication. So I went looking for support on the app, which led me to their website, which said if our FAQ doesn’t help contact support… but I can’t find any way to do that. Pretty poor.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-06-25*

I couldn’t even get into the app! It asked for my email address and password which I put in. Then said “wrong password”. Thought I’d got a letter/number wrong but no. Asked for an email to reset the password. No email. Tried four different email addresses. Zilch. What an awful app. One star is too many.

### 1/5 — Terribly developed app

*2026-06-08, version 3.0.28*

This app is terrible.  As other reviewers have noted, there is no ability to correct mistakes and the font is way too small.  But for me, just the intuitive user interface is confusing and badly designed. I’d rather use pen and paper. Clearly someone got excited and pushed this out to market without any real testing.  To PT’s out there.  Don’t recommend this app, it makes seem like you didn’t do your homework.

### 1/5 — Obscene data requirements

*2026-04-27, version 3.0.26*

You’re an app for exercise movements, why do you need every bit of my personal data

### 1/5 — Terrible and even worse since the update

*2026-04-24, version 3.0.26*

Before the update, this app was just about tolerable. The videos are alright, and I could just click on exercises when I wanted a refresher without having to run through the programme in the order that the app insists on (if you hit start exercise) If you make the mistake of hitting start exercise, as others have mentioned it’s not possible to skip an exercise, edit it, change the order, etc (for example if a machine is not available and you have to adapt).
Since the update, it’s even less user friendly than before. If I click on exercise number 2 in a superset, the app won’t even let me watch the video and bumps me to exercise number 1 until I faff about “completing” that - which wastes time sitting clicking through the superset over and over… when all I want to do is get my gym routine done and then leave and go to work. 
I won’t be using this app any more and will be asking my physiologist to please just give me a pdf. I’m sure I can find videos on YouTube.

### 1/5 — Lost all my paid for exercises after new app merger

*2026-03-07*

So I paid for exercise programs via my local sports health group & now TeliHab has been updated to move health I’ve lost them all,
Thanks for that I’m now back in a lot of pain great thanks your ace NOT

### 1/5 — Very poor

*2026-01-26, version 3.0.23*

Recording is buggy and not accurate, does not record in results. Gives the option to record retrospectively which also does not work. Videos hardly ever load. Impossible to keep track of completion which is very frustrating. Would not recommend this app to providers. It is not suitable for commercial use. If I could give zero stars I would.

### 1/5 — Isn’t working

*2025-12-23, version 3.0.21*

Isn’t working

### 1/5 — Rubbish app

*2025-12-17, version 3.0.21*

Cannot get past the log in page. A critical error for this app.

### 1/5 — Unable to access my account, no contact numbers to reach out to

*2025-12-08*

I haven’t used the app in over a year, tried forgot my password several times, never get the email, tried to reach out to the support email, it bounces back saying it’s not valid , there is no other option to contact go get access.

### 1/5 — Unable to delete account

*2025-11-01, version 3.0.19*

I’m unable to delete my account

## Most praised reviews (10 highest-rated)

### 5/5 — Brilliant

*2025-09-25, version 3.0.18*

I find the programme excellent. Lots of hints and encouragement

### 5/5 — This app has fixed my shoulder

*2025-06-25*

I fell off my bike and completely dislocated my shoulder. My physio recommended that I use this app for my shoulder exercises. My shoulder is now better than ever!

### 5/5 — Excercise

*2024-10-30*

Love the app could you put the app for Apple Watches

### 5/5 — TeleHab

*2022-01-17*

Great fictionality and really useful

### 4/5 — Changes

*2025-01-07, version 3.0.8*

Since the update I can no longer see my KOOS scoring after the survey. It just says “completed” rather than the number. I found seeing the number much more motivational.

### 4/5 — Fair

*2024-06-08*

Videos do work just take 5-6 seconds to loaf app is quite straightforward but very simple

### 4/5 — Good but a couple of things that could be better

*2024-04-15*

Love the app and makes it so easy to do my exercises. 

Two things the app could do better. 
1 Allow me to set when I am reminded to do my exercises so I can fit it in to my schedule. 
2 On the show summary screen allow me to choose to also see when I have missed sessions. This would give me much more motivation to exercise more often.

### 3/5 — Unable to edit results

*2026-04-14*

If you make a mistake on a task/session it would be nice to be able to delete/edit it. Seems to me to be something so simple that is lacking. Otherwise, just a very basic app that does not seem to achieve a great deal.

### 3/5 — No audio on videos

*2026-03-29*

Physio demonstrated that the videos have audio, but I’m unable to hear anything on my phone . Tried muting/ unmuting, volume up/ down, uninstall and reinstalling the app.

### 3/5 — Feature to add

*2026-02-25*

Can we add a feature that lets you back enter when you did your exercise. I did it but didn’t log it yesterday.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
