# MOZA Genie — user reviews

> 525 indexed App Store user reviews of MOZA Genie by 深圳市固胜智能科技有限公司, rated 2.50/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/moza-genie/id1380540775/reviews
- App overview in markdown: https://appshunter.io/ios/app/moza-genie/id1380540775.md
- Rating breakdown: 5★ 12 · 4★ 6 · 3★ 5 · 2★ 12 · 1★ 25

## What do users think of MOZA Genie?

Overall sentiment: neutral

**Pros**

- 🚀 Great product
- 👍 Easy to use
- 💡 Useful features
- 🚀 Smooth performance

**Cons**

- 🐛 Bugs and glitches
- 🔋 High battery consumption
- 🔒 Connectivity issues
- 👎 Lacking features
- 🤖 Poor language support

**Commonly reported bugs**

- Tracking mode not working
- Frequent app crashes
- Video recording issues (no sound, frame drops)
- Bluetooth connectivity problems
- Gimbal calibration issues

**Most requested features**

- Add panoramic mode
- Improve object tracking
- Enhance motion timelapse functionality
- Provide manual focus and exposure controls
- Support for third-party apps like Filmic Pro

## Newest reviews (18 of 525)

### 2/5 — Stabilizer settings are not saved

*2025-05-25, version 2.7.7*

After the update, the super fast stabilizer setting stopped working.
After the update, the video is not saved. iPhone 12pro max

### 2/5 — Bug問題

*2024-11-03, version 2.7.6*

防抖功能經常按下去沒反應，有時有反應有時沒，而且經常重置。另外使用廣角鏡頭經常畫面倒轉。

### 3/5 — การใช้งานปานกลาง

*2024-07-07, version 2.7.3*

ใช้ ถ่ายงานแล้วตัวไม้กันสั่นอยู่ๆคอมันอ่อนใน ขณะที่ถ่ายอยู่

### 1/5 — Connection is not working

*2024-06-19, version 2.7.2*

Connection between the gimbal and iPhone 11 is not working tries to connect and then is disconnected nothing works. Tries to reset the app, phone final everything nothing is doing the trick

### 1/5 — Worst App I have ever used

*2024-06-10, version 2.7.1*

Most of the buttons don’t even work.

### 2/5 — Moza Mini won’t connect

*2024-04-07, version 2.7.1*

This app doesn’t connect to Moza. Mini anymore. I use the app on iPhone 15 Pro Max.

### 1/5 — Urgente!!!💔

*2024-04-02, version 2.7.1*

Necesita una actualización😪

### 2/5 — useless..!!!

*2024-03-03, version 2.7.1*

Sucks!

### 1/5 — Language

*2024-02-21, version 2.7.1*

Kenapa tiba tiba jadi bahasa jepang sih abis update???

### 3/5 — Can’t render vdo

*2024-02-09, version 2.7.1*

I can’t render file that have only 270MB size.

### 3/5 — Works ok

*2024-02-01, version 2.7.1*

Works ok but features cause crashes. Needs to be updated.

### 1/5 — Threw device in the bin

*2024-01-23, version 2.7.1*

After endless attempts trying to work the gimbal it wouldn’t work so it went into the bin

### 1/5 — Рассинхрон аудио при записи видео

*2024-01-14, version 2.7.1*

Трабл описан в теме. Ранее такого не было. Как лечить непонятно.

### 1/5 — Returned

*2023-12-28, version 2.6.4*

Got this gimbal as a Christmas gift and it worked fine when I tried it before installing the app. Once the app was necessarily installed to get full functionality, I couldn’t get it to work. Returned the gimbal and buying another brand.

### 3/5 — Video and Sound quality low performance

*2023-12-26, version 2.6.4*

หลังจากทดสอบใช้งานจริงในงานใหญ่พบว่าคุณภาพเสียงแย่มากแตกต่างจากการใช้กล้องของ iPhone ถ่ายโดยสิ้นเชิงคุณภาพของภาพก็ดับลงด้วยและไม่สามารถเลือกเลนส์ได้กรณีถ้าใครจะใช้โปรแกรมในการถ่ายอาจจะต้องพิจารณาเพิ่มเติมเยอะเลยครับ

### 4/5 — Fix giúp

*2023-12-20, version 2.6.4*

Ios 12.1.4 không mở được app hãy sửa giúp với ạ

### 1/5 — it can’t remember the video resolution settings

*2023-12-10, version 2.6.3*

it can’t remember the video resolution when switch back from photo to video. a much needed option really missed in it

### 1/5 — 音が悪い etc.

*2023-11-04, version 2.6.3*

撮影した動画を確認してみると信じられないぐらい音が悪い。
水の中にいるような音というか。全ての音が高音になってモヤモヤした音で不快。

あと、フレームレートを120にした時、何かのメッセージが出てくるが一瞬で消えてしまっては何が書いてあったのか読めない。

自分で設定した値のisoやホワイトバランス、フレームレートが記憶されないようでアプリ立上げでリセットされているので、毎回やり直さなければならない。

結果として、わざわざこのアプリを使って撮影する必要は無い。iPhone、Androidの純正アプリで撮影した方が綺麗に撮れます。

## Most critical reviews (10 lowest-rated)

### 1/5 — Disaster

*2025-09-15, version 2.7.7*

Wased money on gimbal and app

### 1/5 — Nah.

*2025-09-14, version 2.7.7*

An absolute waste of time and money. Just don’t. 
Absolute S H I T E.

### 1/5 — Useless

*2025-07-28, version 2.7.7*

No support, no instructions. Avoid them like the plague

### 1/5 — Some bugs are still there

*2025-04-13, version 2.7.7*

The Gimble is acting very weird. Please fix it.

### 1/5 — Language support

*2024-11-27, version 2.7.7*

Hello team ,
 Language support and a Turkish user manual shold be written fot the application. 
We request your support. Thanks.

### 1/5 — Doesn’t support old gimbals….

*2024-11-04, version 2.7.6*

Really disappointed does not support a lot of functionality on older gimbals like mini mi … nothing works no object tracking no timelaps no slowmo doesn’t support 4k… not having support on a 4yo gimbal is really wrong . I want my money back ! You could at least provide older versions of the app that worked … I remember it working properly in 2020 why doesn’t it now????? This is really disrespectful, moza is a scam !

### 1/5 — 修正お願いします。

*2024-10-15, version 2.7.6*

5日前のアップデートをされてから起動するとオールロックという表示になってペアリングがされておらず、リモコンが使えません。
早期の修正お願いします。

### 1/5 — Bastantes errores

*2024-09-20, version 2.7.5*

Cuando estás en la app, de la nada cambia entre vertical y horizontal, muchas de las plantillas para crear videos no funcionan, se graba un clip y el resto no

### 1/5 — App won't work without full read access to my entire photo library?

*2024-07-22, version 2.7.4*

i installed the app, i gave it permissions for microphone, bluetooth, everything else else.  For photo library, at first I gave it access to write new photos.  Apparently not enough.  Then i created an album with a few pics in it and gave it read/write access to that album.  Nope.  Can't get past the first screen in the app. 

If I give it full 100% access to every photo i've taken in the last 15 years, I'm "allowed" to continue setting up the app.  removed that permission immediately and will be selling this and purchasing a DJI.  Under no circumstance would I EVER allow any arbitrary untrusted app that level of access.  It's absolutely ridiculous that it somehow needs access to 10 year old pictures of my gf in her lingerie to function.  

Fix this and maybe I'll stop telling people how crappy your products are and that they need to avoid them like the plague.  My gimbal is completely not functional without the app and is basically trash.  Hopefully someone with an Android who doesn't care about data privacy can use it, I won't.   

if this is a bug, fix it immediately before anyone with 2 brain cells to rub together figures out that you can scrape their entire life history into your databases with current settings.

### 1/5 — It has some bugs…

*2024-06-22, version 2.7.3*

So when I try to use zoom, the app crashes and it does not work. I have to reset the app to record. But the zoom still doesn’t work. The app still crashes. The developers, please fix this

## Most praised reviews (10 highest-rated)

### 5/5 — Es muy buena

*2025-02-06, version 2.7.7*

Falta que le agreguen mas cosas

### 5/5 — Wszystko OK

*2024-02-05, version 2.7.1*

Do podstawowej zabawy bez problemu aplikacja wystarczy. Aplikacja czytelna i prosta.

### 5/5 — การเชื่อมต่อ

*2023-09-05, version 2.6.3*

ทำไมฉันเชื่อมต่อ moza mini กับiPhone ของฉันไม่ได้

### 5/5 — Works great.

*2023-03-18, version 2.6.2*

This app works really good with iPhone 13. Even slow motion doesn't get much flickers at low light.

### 5/5 — Great

*2023-02-21, version 2.6.2*

App working perfectly, i like it

### 5/5 — Moza mini mx is great! great features and easy to use

*2022-03-23, version 2.5.5*

:-)

### 5/5 — MOZA REVIEWS

*2022-03-23, version 2.5.5*

Very recommended application, easy to use and so many features

### 5/5 — Advance your technology

*2022-01-13, version 2.5.4*

I live the app and the technology you have provided but I need better technology app wise.

### 5/5 — 給五星鼓勵一下

*2021-12-16, version 2.5.3*

我給五星，可以麻煩更新到支援iphone13的電影功能嗎？

### 5/5 — app介面直觀好用👍

*2021-12-01, version 2.5.3*

CP值超高的手機穩定器

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*