# MPI Technical Assistance — Troubleshoot MPI Devices

> Troubleshoot medical packaging devices with step-by-step guides and support contacts. (iPhone/iPad app by Medical Packaging Inc., LLC.)

- Source: https://appshunter.io/ios/app/mpi-technical-assistance/id6529002070 (this page in markdown: same URL + `.md`)
- Developer: [Medical Packaging Inc., LLC](https://appshunter.io/developer/1756365634)
- Category: Utilities, Reference
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 14.0.0 · 43 MB
- Languages: American English
- Released: 2024-07-09
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mpi-technical-assistance/id6529002070/reviews.md

## What is MPI Technical Assistance?

Used in reference to Medical Packaging's product line, look up a variety common issues and find easy solutions to get your machine back up and running, without assistance from a tech support rep! Solutions will feature step-by-step instructions, and in some cases detailed pictures or links to instructional videos. Easily find MPI tech support contact info if further assistance is needed by accessing the Contact Us page or hitting the Help button at any point along the way.

**Disclaimer: This app does not fully encompass all products, or possible issues and solutions. The issues and solutions offered in this app are meant to be user-friendly and generally simple. To discuss all possible scenarios, continued troubleshooting, or to schedule a service, please reach out to MPI tech support using the info provided on the Help and Contact Us screens!

## Key features

- Troubleshoot common device issues
- Step-by-step instructions
- Includes images and video links
- Access tech support contact info
- User-friendly solutions


## Frequently asked questions about MPI Technical Assistance

### What is MPI Technical Assistance used for?

MPI Technical Assistance is designed to help users troubleshoot common issues with Medical Packaging's product line. It offers step-by-step guides, images, and video links to resolve problems without needing direct tech support.

### Is MPI Technical Assistance free to use?

Yes, MPI Technical Assistance is completely free to download and use. It does not have any in-app purchases or advertisements.

### What devices is MPI Technical Assistance available on?

MPI Technical Assistance is available on iPhone, iPad, and iPod devices.

### How often is MPI Technical Assistance updated?

The latest version of MPI Technical Assistance is 2.0.3, and it was last updated on March 19, 2026. This indicates a recent update, suggesting ongoing support and development.

### Does MPI Technical Assistance cover all possible issues?

The app's disclaimer states that it does not fully encompass all products or possible issues and solutions. The solutions provided are intended to be user-friendly and generally simple.

### How can I get further assistance if the app doesn't solve my problem?

If you need further assistance, MPI Technical Assistance provides easy access to MPI tech support contact information through its 'Contact Us' page and 'Help' button.

### What is the age rating for MPI Technical Assistance?

MPI Technical Assistance has an age rating of 4+, making it suitable for a wide range of users.

### What kind of solutions does MPI Technical Assistance offer?

Solutions within MPI Technical Assistance feature step-by-step instructions. In some cases, these are supplemented with detailed pictures or links to instructional videos for clearer guidance.

## Version history (last 5 releases)

### 2.0.3 — 2026-03-19

Corrected Path for Auto-Print Plus solutions.

### 2.0.2 — 2026-02-06

Updated solutions for Auto-Print Plus

### 2.0.0 — 2025-05-29

2.0.0 - Introducing MPI's rebranded look AND solutions for the new Auto-Print Plus oral solids unit dose packager!

### 1.2.4 — 2025-04-30

Added Healthmark service contact info (for Canadian customers)

### 1.2.3 — 2025-01-15

Added solution for feed disk adjustment and corrected typos.

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## Related topics

[mpi technical assistance](https://appshunter.io/ios/topics/mpi-technical-assistance) · [mpi](https://appshunter.io/ios/topics/mpi) · [mpi wec](https://appshunter.io/ios/topics/mpi-wec)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*