# MPL Mobile — user reviews

> 36 indexed App Store user reviews of MPL Mobile by City of Markham, rated 2.91/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/mpl-mobile/id417445383/reviews
- App overview in markdown: https://appshunter.io/ios/app/mpl-mobile/id417445383.md

## Newest reviews (10 of 36)

### 3/5 — Slow as Molasses

*2020-02-19, version 1.12.2*

App is nice link to connect to local Library resources but needs to be optimized for faster loading and performance. App overdue for upgrade to fit larger screen phones. Dark mode should be considered as well😊

### 4/5 — DF

*2020-01-06, version 1.12.2*

Everything looks good, you can search and hold like what you do on your computer, it is easy and handy since you do not have to do it on computer any more. If a notification feature can be added to notify you have some items due soon, that will be great.

I would recommend this app.

### 4/5 — No longer working

*2019-10-06, version 1.12.2*

No longer working after update yesterday. Worked very well before the update.

### 3/5 — Crashes

*2018-04-24, version 1.12.1*

App keeps crashing when I click to load more titles. Need fix!

### 2/5 — Keeps Crashing!!

*2014-10-15, version 1.7*

Used to work, now it keeps crashing when I try to log into my account on my iPad, please fix!

### 3/5 — Please fix

*2013-09-26, version 1.3*

Didn't work with iOS 7 on a iPhone 5!
Hang on blank login screen. Try remove and reinstall few times!  Thanks!

### 2/5 — Not working

*2013-09-23, version 1.3*

It didn't work on iOS 7

### 3/5 — Indicated item was renewed but in fact it wasn't

*2012-10-26, version 1.1*

It was able to tell me when an item could not be renewed until recently. The app told me that the renewal was "complete" but did not provide a new due date. When I checked with the library staff, I was told that the item(s) could not be renewed. I told the staff about the situation at least a week ago, thinking that they would contact the developer (because she said "this is not good") but just found out today that it has not been fixed. Please look into this problem ASAP and get it fixed. Thanks.

### 3/5 — Good...

*2012-05-27, version 1.0*

...but I wish I could see my shelf / or the list of books id like to read. Id love to have that list on the go!

### 2/5 — Disappointing

*2011-06-16, version 1.0*

I love this app when it works but I find it hangs about every third time I use it at the 'loading' screen and the only way to reset is to turn my iPhone off and back on. Bit of a disappointment actually. I had high hopes for this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t log in

*2026-01-23, version 2.21.0*

The app goes through this for time to time - log in fails and you’re just locked out.

### 1/5 — Horrible

*2026-01-15, version 2.21.0*

So idk how to even click on the book and we’re in 2026 we need easier tech like ….

### 1/5 — issue

*2024-10-21, version 2.15.0*

to log in, you need a password, but we never got a password & we can’t reset the password.

### 1/5 — No iPad version

*2021-12-16, version 2.7.0*

Needs an iPad version. Better to go to the libraries website than use this version on the iPad

### 1/5 — Not working

*2013-09-23, version 1.3*

This app does not work with iOS 7. The app hangs when attempting to enter barcode info and the login is blank.

### 1/5 — Crashes too often

*2012-04-10, version 1.0*

If it works it does what you need but it freezes more often than it works. Hopefully an update will fix these issues.

### 1/5 — App

*2011-07-05, version 1.0*

Gets stuck on loading frequently.

### 2/5 — Issues in the past 2 weeks

*2025-10-26, version 2.19.0*

The app asked you to sign in every time for the last 2 weeks. It also errored out when I input my password. All these issues started to appear about 2 weeks ago. Please fix it.

### 2/5 — NEED NOTIFICATIONS FOR DUE ITEMS!

*2024-02-27, version 2.13.0*

Come on. It’s not hard. Why is not implemented

### 2/5 — Not happy

*2016-03-05, version 1.9*

Whenever I try to put something on hold, it just says "user blocked" ???? It wouldn't let me sign in the first 3 times and it's slow. Waste of space.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-02-01, version 2.21.0*

Works amazing in renewing and finding books

### 5/5 — Excellent

*2018-10-15, version 1.12.2*

Very convenient in every way... checking books out, renewing checked out items and keeping a track of upcoming due dates!

### 5/5 — No problems with it so far.

*2017-09-07, version 1.12*

Great app. It has your library cards barcode once you log in so you don't have to bring it everywhere. Other then that special feature it's like bringing a better version of the mpl site with you, with out waiting for any page to load. It's quick and easy and I love it. 5 stars!

### 5/5 — Handy!

*2016-02-06, version 1.8*

This app has made renewing books super easy. Thanks Markham Library Team!

### 5/5 — Finally V1.4

*2013-11-11, version 1.4*

Hello, thank you so much for the update! I can now happily browse with iOS7~

### 5/5 — Very nice app.

*2013-07-27, version 1.3*

Very handy to renew and check account info.

### 5/5 — Great

*2012-04-04, version 1.0*

Awesome markham

### 5/5 — Cool app!

*2011-08-31, version 1.0*

Way to go MPL!

### 5/5 — Great!

*2011-05-14, version 1.0*

Very convenient and easy to use!

### 5/5 — Excellent

*2011-05-04, version 1.0*

Simple navigation

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
