# MPLS Parking — user reviews

> 351 indexed App Store user reviews of MPLS Parking by City of Minneapolis, rated 4.70/5 from 42,062 ratings.

- Source: https://appshunter.io/ios/app/mpls-parking/id1009365391/reviews
- App overview in markdown: https://appshunter.io/ios/app/mpls-parking/id1009365391.md
- Rating breakdown: 5★ 35,575 · 4★ 3,130 · 3★ 996 · 2★ 551 · 1★ 1,810

## What do users think of MPLS Parking?

Overall sentiment: negative

**Pros**

- 🚀 Efficient and convenient
- 🕰️ Ability to extend parking remotely
- 💳 Multiple payment options
- 🗺️ Helpful map features

**Cons**

- 🐛 Inconsistent functionality
- 🔑 Frequent log-out issues
- 💳 Payment method problems
- 🗺️ Inaccurate map locations

**Commonly reported bugs**

- Repeated charges for failed transactions
- Inability to change default vehicle or payment
- Parking zone information not matching actual location

**Most requested features**

- Interactive lock screen widget
- Saved parking history and favorites
- Parking availability information
- Improved accessibility

## Newest reviews (15 of 351)

### 2/5 — Auto logs me out

*2026-08-25, version 10.7.1*

Every time I use the app it will auto log me out and say Oops something went wrong!

### 2/5 — Payment and kiosk issues

*2026-08-23, version 10.7.1*

It always says “unable to process payment” with my card that works and sometimes the kiosks are broken so I’m out of luck!

### 2/5 — Signs out

*2026-08-21, version 10.7.1*

App keeps signing out when I am trying to pay for parking. It is very annoying and time consuming. If I had another option I would take it

### 3/5 — Please stop logging us out

*2026-08-21, version 10.7.1*

This app was great, but now I have to log in Every. Single. Time. It’s so frustrating. It won’t even log in via Face ID. I have to go through a three step process and get an email from Google every time I park. Seriously, fix it.

### 2/5 — constantly logs me out

*2026-08-15, version 10.7.1*

never lets me use apple pay to pay and when it doesn’t work it always logs me out so i have to restart inputting my parking info.

### 3/5 — Decent app

*2026-08-09, version 10.7.1*

Great for parking but the login issue is terrible and hasn’t been fixed the last few years I’ve used it. It’ll sometimes take 3-4 times to login and once you pay it’ll immediately log me out and say “Wong login or password”, which isn’t something I want to see after I pay for it.

### 1/5 — Terrible!!

*2026-08-07, version 10.7.1*

Won’t let me create new account with NEW NUMBER!

### 1/5 — Logs you out every time

*2026-08-06, version 10.7.1*

Why do I have to log in again EVERY time

### 3/5 — When it works, it’s great

*2026-08-02, version 10.7.1*

This app makes parking easy! At least if you’re in Minneapolis. Changing payment methods doesn’t seem to work, though, except by reordering them in settings.

Signing in with Apple also is messy, the app signs you out repeatedly.

### 2/5 — Login

*2026-08-02, version 10.7.1*

If you forget password to email it’s hard to get to sms option

### 1/5 — clunky

*2026-07-31, version 10.7.1*

Such a clunky system- time consuming- doesn’t retain credit card info- doesn’t respond to feedback nor improve system function after submitted complaint.

### 3/5 — Great App, Just Needs Better Session Management

*2026-07-30, version 10.7.1*

I really love this app overall. It’s accurate, easy to use, and I appreciate having a digital parking option instead of searching for a pay station or dealing with cash and coins. I also love that it’s connected to iCloud, making sign-in and account access quick and convenient.

My only frustration is that the app seems to time out very quickly. For example, if I need to switch to another app to check my bank balance or if a payment doesn’t go through because I selected the wrong card or don’t have enough funds, the app signs me out. When I come back, I have to log in all over again, which can be stressful when you’re trying to pay for parking quickly.

It would be great if the app could stay active in the background a little longer and only sign users out after they’ve been inactive for an extended period or after they’ve intentionally closed the app. That one improvement would make an already great app even better.

### 2/5 — Crashes on every use

*2026-07-29, version 10.7.1*

After you pay and leave the app it crashes and logs you out every time without fail. It’s a shame i need it or I would’ve deleted it

### 2/5 — Probably my least favorite app

*2026-07-24, version 10.7.1*

Logging in is a nightmare. It constantly logs you out mid transaction and just randomly. I regularly have to log in multiple times just to pay for my parking.

### 4/5 — Title

*2026-07-24, version 10.7.1*

Good, functional app that lets you pay for parking. 

Only downside is you have to go through like five layers of protection literally every time you want to use it… sometimes you have to go through it again even when you have an active session. I just want to park real quick, I’m not entering nuclear codes.

## Most critical reviews (10 lowest-rated)

### 1/5 — the no emoji

*2026-08-30, version 10.7.1*

i like that it makes me log in again after each step

### 1/5 — Why an app

*2026-08-30, version 10.7.1*

NO CAR PLAY! App doesn’t work with phones password manager so you have to type in your password while you’re driving around to find a spot.

### 1/5 — Greedy nobodies

*2026-08-28, version 10.7.1*

This app is stupid to charge a fee for using the app. What a joke.

### 1/5 — APP is ALWAYS TWEAKING

*2026-08-24, version 10.7.1*

please fix the app, it would be perfect if it didn’t keep breaking every two seconds and logging you out. You have to try 3 times at least before you can pay for the parking.

### 1/5 — Mr Jon

*2026-08-21, version 10.7.1*

This was the most terrible app that I’ve ever experienced. There’s some software engineering that needs to be ratified. It is not user-friendly and whoever came up with it should go back to the drawing board. It’s very time-consuming and by the time you figure it out you do  want to get in your car and leave and wonder why anybody lives in Minneapolis.

### 1/5 — App keeps crashing

*2026-08-18, version 10.7.1*

App crashes right after I try to confirm payment. I’ve done it successfully for the past years. This has been a frequent issue as I work in downtown. I end up paying at a kiosk - which takes a lifetime to complete the transaction. Please fix these issues. Thanks.

### 1/5 — Never works

*2026-08-17, version 10.7.1*

Whenever I try to pay it tells me the service is temporarily unavailable.   Its been months.  Deleting and reloading does not work.  Setting up different accounts doesn’t help.

### 1/5 — Terrible app but essential

*2026-08-15, version 10.7.1*

App is constantly annoying logging you out, not processing payment etc. super irritating to use

### 1/5 — $0.25 convenience fee!!!

*2026-08-13, version 10.7.1*

A convenience fee!  What for?   You require us to pay digitally!   Should be rolled into the price.  Just another way for the governments of Minnesota to do what they do best…. Nickel and dime their population.  Beautiful place to live, but this is a classic example of a slow leak of affordability.

### 1/5 — Bad. Can’t recover my account

*2026-08-09, version 10.7.1*

I have not used for a while so tried to log in to make sure it still works. It didn’t. It has my cell number recorded but any attempt to reset the password doesn’t work. I received the reset at one of my emails, reset the password and it doesn’t accept it. My other email never receives the reset. And since it already has my cell number stored I can’t create a new account. Bad software QA and no method for contacting anyone to fix.

## Most praised reviews (10 highest-rated)

### 5/5 — Fast and efficient

*2026-08-25, version 10.7.1*

Like that I can save a ton of vehicles.

### 5/5 — Easy

*2026-08-18, version 10.7.1*

Love the simplicity

### 5/5 — App is easy to to use use* La aplicación es fácil de usar

*2026-08-05, version 10.7.1*

Convenient & no walking to meter also. No needing change @ meter*Conveniente y sin caminar hasta el metro también. No es necesario cambiar el medidor

### 5/5 — Wish this was everywhere

*2026-07-28, version 10.7.1*

Super easy to use. Happy I can use it remote if I need to help a family member pay for parking

### 5/5 — Not perfect

*2026-07-26, version 10.7.1*

The app is fine when parking, but if you have extra hours left and you move to another space in the city, it does not allow you to change the space #.   In fact, I was ticketed when parking at another location without being able to change the space.   (I was able to get the fine removed).  Software flaw in my view.

### 5/5 — Review

*2026-06-11, version 10.7.1*

Excellent app. One improvement for old tech dummies like me would be a few more prompts, things that are intuitive for younger folks. But even as is I love it.

### 5/5 — Easy to use

*2026-06-08, version 10.7.1*

Super slick and easy to use Park at any available zone in Minneapolis

### 5/5 — Works good

*2026-06-06, version 10.7.1*

This app works good for me. Ive got my vehicle and payment method stored. From there, it’s easy to enter your parking space, select your duration and complete your payment. This is one of those times that I hope they just leave the app alone and don’t feel the need to “update” it since it does what it needs to so well.

### 5/5 — I love this app

*2026-05-03, version 10.7.1*

I struggle with Dylexia, so before finding this app, I’d be lucky not to get a ticket because either I didn’t have coins, my wallet, or I forgot the number by the time I found the pay station a block away. Now, I just park, open the app and my credit card is already loaded and ready to go.

### 5/5 — Terrible app

*2026-04-11, version 10.7.1*

Terrible app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
