# Mr. Clean Car Wash — user reviews > 90 indexed App Store user reviews of Mr. Clean Car Wash by MCCW FRANCHISING COMPANY, LLC, rated 4.74/5 from 2,051 ratings. - Source: https://appshunter.io/ios/app/mr-clean-car-wash/id6529552684/reviews - App overview in markdown: https://appshunter.io/ios/app/mr-clean-car-wash/id6529552684.md - Rating breakdown: 5★ 1,079 · 4★ 75 · 3★ 30 · 2★ 10 · 1★ 48 ## What do users think of Mr. Clean Car Wash? Overall sentiment: negative **Pros** - 👍 Friendly and helpful staff - 🚿 Provides towels and cleaning supplies - ✨ Great car wash experience **Cons** - 🐛 Buggy app with issues like not being able to buy a wash or transfer membership - 🤔 Unclear how to manage account and contact customer support - 😤 Frustrating 'spin to win' feature that never seems to work **Commonly reported bugs** - App goes in circles when trying to buy a monthly plan - Can't transfer existing membership to the app - Spin to win feature is broken and never awards anything **Most requested features** - Add a timer to show when the next spin is available - Improve app navigation with back buttons - Allow easier account management and migration ## Newest reviews (10 of 90) ### 3/5 — Points. *2026-06-04, version 11.0.2643* The fact that you lose points if you don’t use them in a certain amount of time. Its crazy. That’s ridiculous. I lost 32 points in one month. ### 3/5 — App Review *2026-05-06, version 11.0.2643* Interestingly (1) no phone number included for each location (2) cannot control start/stop dates for monthly auto payments. ### 2/5 — Rate this app *2026-02-27, version 9.2.2290* Doesn’t allow a spin every day as promoted, that’s frustrating. Have gone multiple days with out receiving spin opportunity. There is No way to “ contact us” if there is a problem with service or app. Thanks for letting me rate your app. Mark ### 2/5 — Disappointed *2026-02-01, version 9.2.2290* They took away any chance of earning a discount with their spinning wheel game by removing the 16 & 20 point option! and you should be able to switch to another car you own. ### 5/5 — Car wash experience *2025-12-15, version 9.2.2290* What a blessing Ryan was so glad he is working there. He coached me through the whole process, which was very pleasant. Thank you once again for having such a great employee. Will return here and tell other people about this place in Ryan. ### 5/5 — My favorite car wash in newnan *2025-10-28, version 9.2.2290* Modern up to date equipment and wonderful staff! ### 5/5 — Love a clean car *2025-09-14, version 9.2.2290* My car is always clean now that I belong to Mr Clean. I drive through often! ### 5/5 — Love a clean car *2025-08-20* My car is always clean now that I belong to Mr Clean. I drive through often! ### 1/5 — Doesn’t work good on the iPad *2025-08-13, version 9.1.2207* Doesn’t work good on the iPad ### 3/5 — Spin to win his rigged *2025-08-10, version 9.1.2207* I like everything else about the application, but once you reach a certain points level and spend a win, you never do. ## Most critical reviews (10 lowest-rated) ### 1/5 — Was a fan but now I'm not *2026-08-24, version 11.1.2715* I was so excited Mr Clean came to Dunwoody. Now I don't have to travel far to keep my car clean. I just left Mr clean (Monday 12:45). There were 4 cars there. Several people were working. There was were no clean towels and the spray bottles were almost empty. I don't think I should have to leave my car and walk to the building to find a worker to bring clean towels out. Disappointed! ### 1/5 — Malo el servicio *2026-08-06, version 11.1.2715* No lo recomiendo es muy malo y los chicos atienden mal en especial el de nocroos Sara no se le puede preguntar por una pieza que perdió mi carro en el lavado y se enojó ### 1/5 — Fan not working *2026-05-20, version 11.0.2643* I have to dry my car by myself and I have not time for that ### 1/5 — Not enough locations - poor car wash *2026-04-24, version 11.0.2643* Each location is really far from where I live (cumming) and the wash quality is really low, especially the blow dry. Also, there is no floor mat wash machine ### 1/5 — Need upgrade *2026-01-03, version 9.2.2290* Leaves a lot of water and have to hold my steering wheel to stay on track. ### 1/5 — No daily spin *2025-12-21, version 9.2.2290* The app doesn’t let me spin every day as promised. ### 1/5 — The App *2025-12-14, version 9.2.2290* This app is a rip off! The app is set to only give a $5 credit each month,sometimes not even that! ### 1/5 — Bad *2025-11-30, version 9.2.2290* Terrible ### 1/5 — Not user friendly and no support number *2025-10-14, version 9.2.2290* No support number for assistance ### 1/5 — Quirky *2025-08-24, version 9.1.2207* Expiration deadline is too short to have to points ! ## Most praised reviews (10 highest-rated) ### 5/5 — Leesburg *2026-09-03, version 11.1.2715* Renee does a great job! ### 5/5 — The Best *2026-08-13, version 11.1.2715* Best car wash I’ve ever used. Love it! ### 5/5 — Love a clean car *2026-08-05, version 11.1.2715* My car is always clean now that I belong to Mr Clean. I drive through often! ### 5/5 — Great car wash *2026-07-22, version 11.1.2715* Just joined and have used wash a couple of times. Friendly staff, new clean facility and great deal for the price for unlimited monthly plan with military or first responder discount ### 5/5 — 🫶🏾💪🏾🚙 *2026-06-15, version 11.1.2715* Love the service and the products just wish it more shade im the vacuum area lol ### 5/5 — Ethan *2026-05-13, version 11.0.2643* Amazing people! They are very very nice to the customers! Their attitudes were very positive when I had questions, very honest with customers when the customers had questions! My experience with the Mr. Cleans Car Wash was very very amazing! 10/10 I highly recommend! Mr. Cleans Car Wash staff, keep doing what you guys are doing and make the customers happy! You guys made me happy! Im saying this now, Mr. Cleans Car Wash the mangers keep the place all neat and very organized with the towels and spray bottles nice and ready to use! ### 5/5 — Treat us like family! *2026-04-20, version 11.0.2643* Definitely the best car wash that I’ve ever seen since I’ve been living in Florida for the past ten years. Very helpful staff. The car is like brand new after each car wash. Love Mr. Clean Car Wash and will never stray away from them. ### 5/5 — Smile for the day *2026-03-22, version 9.2.2290* It not only brightens your car because the smile from the staff does the same for your soul. ### 5/5 — Scottie *2026-03-18, version 9.2.2290* This place is the Best!!! Just moved to Florida and needed a good place to keep my truck clean! Has my truck SHINING like brand NEW every single Time! Won’t ever go anywhere else!! 😎 ### 5/5 — Awesome car care services *2026-03-04, version 9.2.2290* always helpful, always smiling, clean service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*