# Mr. Cooper — Revolutionary home loan tools.

> Home loan management, payment, equity tracking, and refinance exploration. (iPhone/iPad app by Nationstar Mortgage Holdings Inc..)

- Source: https://appshunter.io/ios/app/mr-cooper/id1114621467 (this page in markdown: same URL + `.md`)
- Developer: [Nationstar Mortgage Holdings Inc.](https://appshunter.io/developer/1113763833)
- Category: Finance
- Price: Free
- Rating: 4.89/5 from 105,672 App Store ratings · 338 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 24 MB
- Languages: English
- Released: 2016-11-15
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mr-cooper/id1114621467/reviews.md

## What is Mr. Cooper?

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay.

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


------

*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019

## Key features

- Make mortgage payments
- Track home value and equity
- Explore refinance options
- Get prequalified
- Access statements and correspondence
- Contact mortgage experts

## What do users think of Mr. Cooper?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use app
- 👍 Helpful customer service
- 🚀 Convenient mortgage management
- 🚀 Clean and intuitive interface
- 🚀 Ability to make payments easily

**Cons**

- 🐛 Recurring payment application issues
- 🐛 Unreliable app functionality
- 🐛 Incorrect information display
- 🔒 Lack of security features (2FA)
- 🐛 Buggy and glitchy app

**Commonly reported bugs**

- App login issues
- Incorrect payment application
- Unreliable app and website uptime
- Inconsistent app and website functionality

**Most requested features**

- Bring back Face ID/Touch ID login
- Improve partial payment handling
- Add iPad native app support
- Provide more transparency on fees
- Improve communication and notifications

## Recent user reviews (10 of 338)

All indexed reviews: https://appshunter.io/ios/app/mr-cooper/id1114621467/reviews.md

### 1/5 — Pushy

*2026-06-08, version 9.2.2*

Of all the mortgage servicing companies that have bought my mortgage this was the worse. Constant calls to refinance to 7,8, or 9% mortgages when I’m at a 3.25 currently. They pushed constantly to get a home loan instead of a HELOC so I just got my HELOC from PSECU and it’s been wonderful. Thought these guys are bought out by rocket mortgage, I’m hoping they terminate the old staff of Mr. Cooper. I blocked so many of their numbers.

### 1/5 — Broken

*2026-04-02, version 9.2.2*

Can’t find mortgage. Useless company.

Bots lose information and keep asking for it.

Support is not responsive.

Refuse to communicate.

There is no support. App does not work.

Support refuses to answer basic questions. And then they close the issue.

### 1/5 — Broken

*2026-03-10, version 9.2.2*

Can’t find mortgage. Useless company.

Bots lose information and keep asking for it.

Support is not responsive.

Refuse to communicate.

There is no support. App does not work.

### 1/5 — Tax time changes

*2026-03-08, version 9.2.2*

Changing your entire app structure during tax season is yet another example of big business not caring one bit about the customer

### 1/5 — POS no login

*2026-03-07, version 9.2.2*

Cannot find my account no one to speak virtual misery

### 1/5 — worst

*2026-03-04, version 9.2.2*

worst changeover to rocket mortgage! you can not speak to a person or get help! the support is as useless as a tit on a boar hog.

### 1/5 — Can’t get past first screen

*2026-03-02, version 9.2.2*

New update. Logged into the app to pay my mortgage and it said it was paid off and wouldn’t let me proceed. The mortgage is not paid off I know it might be due to the transfer but it was a pain to get to the website and it wouldn’t let me sign in or sign up. Finally got in and paid but I prefer to use the app. Please fix it! I did try calling the number it gave but the prompts took me in circles. Rocket says I should still be able to pay thru the Mr Cooper app. If this is no longer the case, say so.

### 1/5 — Broken

*2026-03-02, version 9.2.2*

Can’t find mortgage. Useless company.

Bots lose information and keep asking for it.

Support is not responsive.

### 5/5 — Far Better Than New Rocket App

*2026-03-01, version 9.2.2*

This app usability, structure, etc. are extremely superior to the new Rocket Mortgage app that we are forced to download and use now. There is no way to download or even save documents or tax statements, the organization is lacking, it is very much bare bones in comparison to the Cooper app. Making escrow payments and the app view are extremely outdated. Bring back MR COOPER APP!

### 1/5 — Blocking me from seeing my statement

*2026-02-23, version 9.2.2*

This app is terrible.  It won’t let me see my historical statements and is forcing me to go to rocket mortgage.

## Frequently asked questions about Mr. Cooper

### What can I do with the Mr. Cooper app?

The app allows you to manage your home loan conveniently. You can make payments, track your home's value and equity, explore personalized refinance options, get prequalified for new loans, and access your statements and other important correspondence. It also provides easy access to mortgage experts for assistance.

### Is the Mr. Cooper app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned in the provided description, indicating a free service for managing your home loan.

### Who is the FICO Score feature for?

The FICO Score feature is available for primary borrowers only. It provides a way to monitor your credit score directly within the app, which can be helpful when considering financial decisions related to your home loan.

### How can the app help me with refinancing?

The app features 'Refi IQ,' which provides personalized refinance options based on your financial goals. It's designed to be a simple, quick, and secure way to explore potential loan options that could benefit you.

### Can I get help if I have questions about my mortgage?

Yes, the app makes it easy to get in touch with a mortgage expert for on-demand assistance. This ensures you can receive personalized support and answers to your specific questions about your home loan.

## Version history (last 5 releases)

### 9.2.2 — 2026-01-26

We're always working to improve the Mr. Cooper app for you. Turn on auto updates to ensure you always have the latest version.
 
This update includes:
• Minor bug fixes and improvements

### 9.2.1 — 2026-01-10

We’re continuously working to improve the Mr. Cooper app for you. Enable auto-updates to ensure you always have the latest version.
 
This update includes:
• Minor enhancements for a smoother experience.

### 9.2.0 — 2025-12-12

We’re continuously working to improve the Mr. Cooper app for you. Enable auto-updates to ensure you always have the latest version.
 
This update includes:
• Minor enhancements for a smoother experience.

### 9.1.3 — 2025-11-18

We’re continuously working to improve the Mr. Cooper app for you. Enable auto-updates to ensure you always have the latest version.
 
This update includes:
• Minor enhancements for a smoother experience.

### 9.1.2 — 2025-11-06

We're always working to make the Mr. Cooper app better for you. Turn on auto updates to ensure you always have the latest version.
 
This update includes:
• Design enhancements for smoother experience
• Minor bug fixes

## Apps similar to Mr. Cooper

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Lakeview Mortgage](https://appshunter.io/ios/app/lakeview-mortgage/id6471498027) | 4.8 (20,073) | Free | Finance |
| [My UWM Loan](https://appshunter.io/ios/app/my-uwm-loan/id1563932432) | 1.5 (607) | Free | Finance |
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| [Rocket Mortgage](https://appshunter.io/ios/app/rocket-mortgage/id431156417) | 4.9 (177,897) | Free | Finance |
| [My LoanCare Go](https://appshunter.io/ios/app/my-loancare-go/id6467651368) | 4.8 (24,844) | Free | Finance |
| [Homebot](https://appshunter.io/ios/app/homebot/id6448762620) | 3.7 (120) | Free | Finance |

## More apps by Nationstar Mortgage Holdings Inc.

- [Rushmore Servicing](https://appshunter.io/ios/app/rushmore-servicing/id6670422940)

All apps by Nationstar Mortgage Holdings Inc.: https://appshunter.io/developer/1113763833

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
