# Mr Price App — user reviews

> 15 indexed App Store user reviews of Mr Price App by Mr Price Group Ltd, rated 4.60/5 from 494 ratings.

- Source: https://appshunter.io/ios/app/mr-price-app/id842599273/reviews
- App overview in markdown: https://appshunter.io/ios/app/mr-price-app/id842599273.md
- Rating breakdown: 5★ 378 · 4★ 66 · 3★ 24 · 2★ 10 · 1★ 16

## What do users think of Mr Price App?

Overall sentiment: negative

**Pros**

- 💯 Awesome update, makes shopping a breeze
- 👍 Can view latest trends and shop from USA

**Cons**

- 😞 Abysmal service backup and unsupportive call centre
- 🐌 Extremely slow app performance
- ❌ Recent update not user-friendly
- 🚫 Cannot access Mr Price Home or Sport
- ⚠️ Most pages give an error when selected
-  frustrating Error when trying to pay account
- 💳 Payment issues with credit card
- 🗑️ Website is trash for online payments
- 📉 Systems are very poor for online payments
- ⚪ Blank white page when opening app
- 🐛 App freezes frequently
- 🚫 Doesn't open categories sometimes
- 🐌 Very slow on phone and tablet
- 🔄 App freezes all the time, have to go to website

**Commonly reported bugs**

- App is extremely slow
- Recent update is not user friendly
- Cannot access Mr Price Home or Sport from there
- Most pages give an error when selected
- Error has occurred message when trying to pay account
- Won't allow payment with credit card
- Website is trash
- Systems are very poor
- App shows a blank white page and that's all it shows
- App opens, goes white and doesn't load
- App displays a white screen and nothing else
- App freezes frequently
- Doesn't open categories sometimes
- App is very slow on my phone and Sisters Samsung Galaxy Tab
- App freezes all the time

**Most requested features**

- Enhance app to better customer experience
- Invest in a company that can enhance the App

## Most critical reviews (10 lowest-rated)

### 1/5 — App is ok, service backup is abysmal

*2022-11-18, version 7.3*

Ordered through the app.  Had problems sunsequentlyy and tried to get support. Call centre was utterly unsupportive and disinterested. The couriers helped save the situation. Will not ever use MrP app again, plus will actively discourage others to use it.

### 1/5 — This App is frustrating

*2021-11-28, version 6.0.5*

What a frustrating experience, this App is by far the worst shopping experience!!! It is extremely slow! Please invest in a company that can enhance your App to better your customers experience NOT frustrate them which in turn leads to a loss in sales!!!

### 1/5 — App update

*2021-09-23, version 6.0.2*

The recent update is not user friendly. Cannot access Mr Price Home or Sport from there and most pages give an error when selected. Extremely poor shopping experience

### 1/5 — Mrs

*2020-04-03, version 4.14.2*

I’ve been trying to pay my account but keeping getting error has occurred message very frustrating

### 1/5 — Payment

*2019-10-07, version 4.11.1*

Trying to pay with credit card and won't allow, have to eft payment from account, never had to do this before 

Gabbi Lan 
0824368117

### 1/5 — Online payment

*2019-05-03, version 4.9.0*

Why is it so hard for me to make an online payment to my MRP account? Your website is trash..!!!!

### 1/5 — Payment medium on MRP online

*2019-03-11*

It's always difficult to pay online- the systems are very poor

### 1/5 — Does not work

*2016-08-30, version 2.2.1*

Honestly worst app ever. When the app was first released, it worked and was great. Especially loved the 'find in store' feature. But then it stopped working. The location was constantly off, I'm in Cape Town but would show stores with items stock in Durban/Johannesburg and never my actual location or stores near me or in my city for that matter. 
And The app is completely useless now, when I try to open it, it shows a blank white page and that's all it shows. No matter how long I wait. Unresponsive, unimpressive. DELETE!

### 1/5 — App not loading

*2015-12-07, version 2.2.1*

The app opens, goes white and doesn't load.

### 1/5 — White screen of death

*2015-06-05, version 2.2*

Downloaded the app about a month ago and opened it up just to see how it worked and it worked fine then, but now it has been 3 weeks since i have been trying to open the app and it doesnt work anymore. The app opens but it just displays a white screen and nothing else..a restart doesnt work wether you restart the app or the phone. Can your developers fix this issue

## Most praised reviews (5 highest-rated)

### 5/5 — Awesome 💯

*2016-12-15, version 3.4.1*

Brilliant update, that makes shopping with mrp a breeze. Checkout without the stress!!!

### 3/5 — Mp price app

*2014-07-07, version 1.0.3*

It's great that Mr Price have made an app..BUT..it very slow on my phone and Sisters Samsung Galaxy Tab. So that area needs to be modified..but overall it's great that you can shop from the App

### 3/5 — Love it!

*2014-06-10, version 1.0.3*

I live in the USA and have always loved Mr Price. It's exciting to be able to access the online store using an App. Now I can view all the latest trends and my mama in Africa can get it for me :)

### 2/5 — Please fix?

*2015-03-07, version 2.0.4*

Needs bug fixes, freezes frequently, doesn't open categories sometimes, and very slow.

### 2/5 — Mediocre

*2015-01-29, version 2.0.4*

I love shopping online at mr price and was super excited when I saw there's an app. This app freezes all the time and I have always had to go to the website and purchase all over again. I prefer using the website.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*