# MR. SUB - Official — user reviews

> 71 indexed App Store user reviews of MR. SUB by Technologies UEAT Inc..

- Source: https://appshunter.io/ios/app/mr-sub-official/id1607361251/reviews
- App overview in markdown: https://appshunter.io/ios/app/mr-sub-official/id1607361251.md

## Newest reviews (19 of 71)

### 4/5 — the app isn’t that bad

*2026-07-18*

it showed a blank screen for like a month i just deleted it ands re installed it works good

### 2/5 — My fav sub shop

*2026-07-18*

I really want to support my favourite Canadian sub shop but it’s extremely difficult when the app doesn’t work. Cannot order through it and I’ll be pressed for time tomorrow so I can’t walk in and wait. Just unfortunate.

### 1/5 — App always breaks

*2026-05-01*

Genuinely one of the worst apps on the market.  Please just make a normal app that works.

### 1/5 — What happened??

*2026-04-28*

The app doesn’t even open! A blank screen! 😂 are you serious mr, sub?? Sold everything to immigrants for what??

### 1/5 — Doesn’t work

*2026-04-22*

This app is garbage , locked you out and won’t let you reset your password

### 1/5 — Needs a lot of work

*2026-04-13*

App does not allow to make an order for same day. Earliest date to order is tomorrow despite the store being open now. Weird glitch where it tells you how to reset your password when you click on the different tabs. 
Update: today is April 13. The soonest the app will let me order is April 21. The app also says my selected store isn’t enrolled in the loyalty program, which is untrue.

### 1/5 — Worst user experience

*2026-04-12*

This app is designed in a way designer feels easy … its not designed in a way that customers experience is smooth .. 
login and ordering the whole experience is worst .. even after entering info 5 times it was not saving and after i made account and was able to place order after 45 mins of struggling.. when i close the app and open it again it keeps logging u out even if we save and select to login automatically .. and while i went to pickup it didnt show my order in The aap .. Worst experience!!!

### 1/5 — Blank screen

*2026-04-07*

Open app and after logo is just a white screen?

### 1/5 — I’ve never been able to login from day one

*2026-02-09*

Oh my god! Does this app even work? Make an account, can’t login with my password. Can’t make a new account with my email. Hit the reset my password for my email. Never receive a link to reset password ever.
Can’t reach out to anybody to make this app work.
Maybe somebody can reach out to me.

### 3/5 — I cannot order for today

*2026-02-07*

I went in to order, I picked my store, and I attempted to place an order.  It would not let me continue unless I entered a date and time.  The first date available for pickup is tomorrow.  I’m hungry today.  Useless app.

Edit:  looks like it’s just the store on Brock in Pickering that is not accepting orders for today.  I changed my rating to a 3, as the app still sucks.

### 1/5 — Garbage app

*2025-11-08*

Why can’t you see the specials available without starting an order. I would place an order depending on available specials

### 1/5 — Bad Design

*2025-10-03*

this app is not really good except for scanning barcode 
they offer free stuff but you cannot claim it.
maybe we need to be PHD’s to use the app, even restaurants staff didn’t know anything about their app

so we don’t get full use of it

### 1/5 — App is not useful

*2025-09-20*

They set up my app in store and now I can’t login or even change my password on my phone.Why have an app you can’t use?

### 1/5 — Deals do not work

*2025-08-10*

Stopped getting subs from mr sub because the app never works properly, the 2 for 1 deals never work at checkout. Too bad cuz they make great subs. Subway it is I guess

### 2/5 — Needs work

*2025-06-10*

Don’t like that it limits the toppings on your sub. We order through other apps to get what I want on a sub. Sad because I like Mr. Sub but we order online elsewhere that doesn’t limit toppings.

### 2/5 — Odd limitation

*2025-04-11*

First time using the app. Wanted to order a veggie sub on the app but it only lets you select 6 toppings. Never mind that a veggie sub should allow all the toppings but ANY sub should show all the toppings. What a cheap n short sighted way to lose a sale.

### 1/5 — Sucks

*2025-04-04, version 2.0.18*

I should have a free sub it won’t say it. The scan the app and doesn’t give me the free one. App sucks

### 1/5 — fix your garbage app

*2025-03-30, version 2.0.18*

It’s the year 2025. I can’t get a single deal from your store because your coupons don’t work and your app is complete trash. I could program a better UI/UX in a single day for free using sonnet.

### 1/5 — It sucks

*2025-03-20, version 2.0.17*

App is slow, account creation is horrible. I just deleted the app after having it for one day and never was able to order. So business went elsewhere

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app

*2026-07-29*

Never works right. The last two days only a blank white screen

### 1/5 — Fix this app

*2026-07-18*

First of all you don’t send confirmation emails. Secondly it sends your order to a random location, not the nearest location to you. Very old school app

### 1/5 — Unreliable

*2026-07-16*

It worked until it didn’t. Now nothing but a blank white screen.

### 1/5 — Waste of time and space in phone

*2026-07-08*

The app does not work. Doesn’t allow you to complete profile to “ unlock” promotion.

### 1/5 — Garbage

*2026-06-25*

App doesn’t even work. Won’t let me log in

### 1/5 — Hasn’t Worked For Weeks

*2026-06-04*

Like the title said. Used the app for years no issues now it’s been weeks the app just freezes on a blank lit screen. Please update. I’m getting tired of Subway all the time.

### 1/5 — Trash app

*2026-05-19*

Are you ever going to fix this app?! You cannot even finish setting up your profile so you do not get to accumulate any points or rewards for your purchases. Do better!

### 1/5 — App

*2026-05-16*

App really sucks

### 1/5 — Issues with app

*2026-05-13*

App just wheels and will not display full menu or sub of the day. Very frustrating. I have updated app and turned off VPN and still issues

### 1/5 — Blank screen load up

*2026-05-07*

app does not load at all. blank screen appears. please fix garbage app asap

## Most praised reviews (10 highest-rated)

### 5/5 — Finally a decent app!

*2026-06-20*

For years Mr Sub has had a terrible app. So much so that once every year or so I download it to my phone and see what it’s like and often end up deleting it immediately…. Today I did it again….

And it’s a great app!! Seriously. Compared to other apps it holds up and has all the features you’d look for. Kudos to Mr Sub for finally making something that works.

### 5/5 — Needs work

*2024-11-05, version 2.0.10*

My review is the same as others have already reviewed . The mr sub stores cannot scan the card in the app… i have to read the number to them each time. Also can you let us add a physical card to the app after we have signed up to the app?  And as someone else mentioned add it to the wallet on iphone would be really handy.

### 5/5 — Log in

*2023-01-22, version 1.0.2*

I can’t log in to my account or change my password. Send me link to the nearest store

### 5/5 — Happy it’s now available

*2022-04-29, version 1.0.2*

What a great option love being able to pick my subs ready to go !

### 5/5 — Rewards!

*2022-04-26, version 1.0.2*

Every 10th Sub is FREE and for signing up you get a FREE COMBO!!!

### 5/5 — Wade1963

*2022-04-05, version 1.0.2*

Simple to use and works as expected.

### 5/5 — Easy to use

*2022-02-11, version 1.0*

Great experience and one order away from my free sub.

### 5/5 — Great subs!

*2022-02-11, version 1.0*

I love Mr.Sub and love supporting a Canadian Brand! So happy they have this app so I can order and pick it up quickly!

### 5/5 — Great for ordering my favourites!

*2022-02-11, version 1.0*

Super easy to use, definitely better to order like this and collect.

### 5/5 — Amazing App

*2022-02-09, version 1.0*

Very easy to use.  Works great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
