# mRAK

> Ras Al Khaimah's official mobile gateway for government services and information. (iPhone/iPad app by Electronic Government Authority (EGA).)

- Source: https://appshunter.io/ios/app/mrak/id767865884 (this page in markdown: same URL + `.md`)
- Developer: [Electronic Government Authority (EGA)](https://appshunter.io/developer/536193834)
- Category: Utilities, Reference
- Price: Free
- Rating: 2.80/5 from 31 App Store ratings · 28 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 115 MB
- Languages: American English, Arabic
- Released: 2013-12-04
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mrak/id767865884/reviews.md

## What is mRAK?

mRAK is the Mobile Gateway for Ras Al Khaimah. It provides services and useful information to citizens, Residents, businesses and visitors.
 
mRAK covers the following main sections:
 
1. Government Services
    • Public Prosecution Department
    • RAK Courts Department
    • RAK Municipality
    • Customs Department
    • Department of Economic Development
    • Environment Protection and Development Authority
    • Public Services Department
    • RAK Chamber of Commerce and Industry    
 
2. Payments
    • Public Prosecution Department
    • RAK Courts Department
    • RAK Municipality Department
    • Public Services Department
    • Al Hamra Village
    • Department of Economic Development

3. Categories
    • About Ras Al Khaimah
    • Business & Employment
    • Visa & Documents
    • Health
    • Housing
    • Education
    • Attractions
    • Prayer Times
    • RAK Entities
    • Related Apps
    • RAK Finder
 
4. History
    • All transactions history in one place
 
5. Customer Support
    • Live Chat
    • Reporting form
 
6. Favorites
    • Add service to your favorites for quick access

## Key features

- Government service access
- Online payments
- Information categories
- Transaction history
- Live customer support
- Favorites for quick access

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/mrak/id767865884/reviews.md

### 2/5 — Very slow not responsive

*2026-08-10, version 8.7.16*

Useless

### 1/5 — Non Responsive

*2026-01-21, version 8.7.12*

I have been trying to do a payment from MY WALLET. I have added money but not reflecting and tired of chasing support services and reported issue multiple times.
No outcome.
Very much disappointed.
I hope this shall improve.

### 1/5 — Mohammed Alnaqbi

*2026-01-02, version 8.7.12*

Why our request isn’t linked by Emirates Id

### 1/5 — جميع خدماتكم سيئة

*2025-12-25, version 8.7.12*

واسؤ من السيئ

### 2/5 — طلب التحري الشامل بلدية راس الخيمة

*2025-11-01*

صعوبة الوصول لطلب التحري الشامل

### 1/5 — Very bad

*2025-08-18, version 8.7.6*

Not useful, no one is looking or answering. Just to show up.

### 1/5 — تطبيق ملوش اي لازمه مبيشتغلش اصلا

*2025-05-16, version 8.7.6*

الابلكيشن لا يعمل تقريبا ، كل ما تفتحه يقفل لوحده و مفيش اي جديد

### 1/5 — M rak

*2025-04-08, version 8.7.6*

تجربة سيئة جدًا على الآيفون. التطبيق لا يعمل بشكل جيد ولا يوجد دعم فعّال لمستخدمي الآيفون. الشيء الوحيد الذي يعمل بشكل طبيعي هو الدفع، وكأن هذا هو الشيء الوحيد المهم بالنسبة لهم. باقي الوظائف مزعجة وغير مفيدة. لا أنصح باستخدامه لمستخدمي الآيفون

Very disappointing experience on iPhone. The app barely works and lacks proper support for iPhone users. The only thing that functions reliably is the payment system, which feels like the only priority. Everything else is frustrating and unhelpful. Would not recommend unless you’re using a different device.

### 1/5 — لا يعمل

*2025-03-14, version 8.7.6*

لا يعمل

### 2/5 — الدقه

*2025-01-11, version 8.7.3*

درجة الحراره اعلى التطبيق 38🤔 رغم انها 21

## Frequently asked questions about mRAK

### What government departments are accessible through mRAK?

mRAK provides access to services from the Public Prosecution Department, RAK Courts Department, RAK Municipality, Customs Department, Department of Economic Development, Environment Protection and Development Authority, Public Services Department, and RAK Chamber of Commerce and Industry.

### Can I make payments using mRAK?

Yes, mRAK allows you to make payments for services from various departments including Public Prosecution, RAK Courts, RAK Municipality, Public Services Department, Al Hamra Village, and the Department of Economic Development.

### Does mRAK offer customer support?

Yes, mRAK includes customer support features such as Live Chat and a Reporting form to assist users with their inquiries and issues.

### Is mRAK available on Android devices?

Based on the provided data, mRAK is supported on iPhone and iPad. Further information on Android compatibility would require checking the app store listing directly.

### How often is mRAK updated?

The latest version of mRAK is 8.7.13, and it was last updated on April 19, 2026. This indicates a recent update, suggesting the app is actively maintained.

### What is the user rating for mRAK?

mRAK has a rating of 2.8 stars from 31 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback.

### Does mRAK have ads?

No, mRAK does not contain advertisements, as indicated by the 'hasAds' flag being false. Users can expect an ad-free experience.

### Is mRAK free to download and use?

Yes, mRAK is available for free, with no cost for download or use. The 'price' field is listed as 'Free'.

## Version history (last 5 releases)

### 8.7.17 — 2026-08-20

• Minor enhancements.

### 8.7.16 — 2026-07-06

• Minor enhancements.

### 8.7.15 — 2026-06-09

• Bug fixes and minor enhancements.

### 8.7.14 — 2026-05-05

• Bug fixes and minor enhancements.

### 8.7.13 — 2026-04-19

• Minor Enhancements.

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## More apps by Electronic Government Authority (EGA)

- [RAKAirport](https://appshunter.io/ios/app/rakairport/id767227588)
- [RAK QMS](https://appshunter.io/ios/app/rak-qms/id1114503017)
- [RAK Govt](https://appshunter.io/ios/app/rak-govt/id1152905290)
- [Estidama - استدامة](https://appshunter.io/ios/app/estidama/id1177653950)
- [RAK FM 103.5 إذاعة رأس الخيمة](https://appshunter.io/ios/app/rak-fm-1035/id1186613331)

All apps by Electronic Government Authority (EGA): https://appshunter.io/developer/536193834

## Related topics

[ras al khaimah economic zone](https://appshunter.io/ios/topics/ras-al-khaimah-economic-zone) · [ras al khaimah](https://appshunter.io/ios/topics/ras-al-khaimah)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*