# MS iNeedIt

> Healthcare service request and management application for iOS devices. (iPhone/iPad app by Mainspring Healthcare Solutions.)

- Source: https://appshunter.io/ios/app/ms-ineedit/id1390532703 (this page in markdown: same URL + `.md`)
- Developer: [Mainspring Healthcare Solutions](https://appshunter.io/developer/779293085)
- Category: Medical
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings
- Age rating: 12+
- Requires: iOS 9.0 · 64 MB
- Released: 2018-06-30
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ms-ineedit/id1390532703/reviews.md

## What is MS iNeedIt?

In just a few taps, anyone with an iOS device and security rights can request any kind of service from any department in your healthcare organization.  Examples of requests include, but are not limited to:
- Equipment Delivery
- Equipment Repairs
- Facilities Repairs
- Pharmacy Orders
- Courier Service
- Environmental Services
- Patient Transport
- Soiled Equipment Pickup
 
Once a ticket is created, Mainspring’s ServiceLink application triages the ticket to an available worker based on preconfigured credentials, and the user making a request will be notified on all relevant status updates.

## Key features

- Submit service requests
- Equipment delivery and repair requests
- Facilities repair requests
- Pharmacy order requests
- Automated ticket triaging
- Real-time status updates


## Frequently asked questions about MS iNeedIt

### What types of services can I request with MS iNeedIt?

MS iNeedIt allows users to request a wide range of services including equipment delivery, equipment repairs, facilities repairs, pharmacy orders, courier services, environmental services, patient transport, and soiled equipment pickup.

### How does MS iNeedIt handle service requests?

Once a request is submitted, the application automatically triages the ticket to an available worker based on preconfigured credentials. The user who made the request will receive notifications on all relevant status updates.

### What devices is MS iNeedIt compatible with?

MS iNeedIt is designed for iOS devices, specifically supporting iPhone, iPad, and iPod.

### What is the age rating for MS iNeedIt?

MS iNeedIt has an age rating of 12+, making it suitable for users aged 12 and above.

### When was MS iNeedIt last updated?

The latest version of MS iNeedIt, 5.16.1, was last updated on December 19, 2020.

### What is the user feedback on MS iNeedIt?

MS iNeedIt has a rating of 3.0 stars based on 2 user reviews. This suggests a mixed reception among its current user base.

### Is MS iNeedIt available for Android devices?

Based on the provided information, MS iNeedIt is only available for iOS devices and does not support Android.

## Version history (last 1 release)

### 5.16.1 — 2020-12-19

Fixes for users relying on deploying the app via MDM

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## More apps by Mainspring Healthcare Solutions

- [Mainspring iGotIt](https://appshunter.io/ios/app/mainspring-igotit/id895377525)
- [Mainspring MobileTech](https://appshunter.io/ios/app/mainspring-mobiletech/id1109296561)
- [Mainspring iTrackIt](https://appshunter.io/ios/app/mainspring-itrackit/id1396487938)

All apps by Mainspring Healthcare Solutions: https://appshunter.io/developer/779293085

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*