# MSB SafeCard — user reviews

> 7 indexed App Store user reviews of MSB SafeCard by Middlesex Savings Bank, rated 2.60/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/msb-safecard/id1508005533/reviews
- App overview in markdown: https://appshunter.io/ios/app/msb-safecard/id1508005533.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 8

## Most critical reviews (7 lowest-rated)

### 1/5 — Worst App and Technology

*2025-05-06*

MSB can never seem to get technology right. Wherever I have needed the SafeCard app it hasn't worked. Once again- not working. What's the point of having a SafeCard if you can't manage it when you lose it and you can't call anyone?

### 1/5 — Bad app

*2025-02-26*

The app opens to a ‘Establishing secure connection’ message and then just sits there. I waited for 5 minutes and still nothing. Waste of time.

### 1/5 — app doesn’t work

*2024-08-06*

please fix this app! i can’t even start it and the start button doesn’t show up. it says establishing a secure connection please wait. it stays on that page for hours never changes. 
please update the app and or start a new one. i really like to turn my card on and off and control my spendings.

### 1/5 — App doesn’t work

*2021-12-14*

App is stuck on the retry button and the retry button doesn’t even work. Please fix

### 2/5 — Categories and actions are not clearly described

*2024-07-12*

From the in app descriptions of possible actions, it is hard to tell what actually happens. Also it looks like you can only deny transactions, not set linits. If my criticisms are incorrect, then please make the instructions clearer

### 2/5 — Bad alert

*2022-08-29*

Constantly get alerts for things I have paid for days ago and it freaks me out.

### 5/5 — Turn card on and off

*2021-08-16*

I love how if I misplace my card I can just turn it off until I find it. What a stress relief!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*