# MSG+ — user reviews

> 121 indexed App Store user reviews of MSG+ by MSGN Interactive LLC, rated 3.40/5 from 1,814 ratings.

- Source: https://appshunter.io/ios/app/msg-plus/id948017586/reviews
- App overview in markdown: https://appshunter.io/ios/app/msg-plus/id948017586.md
- Rating breakdown: 5★ 936 · 4★ 132 · 3★ 59 · 2★ 89 · 1★ 598

## What do users think of MSG+?

Overall sentiment: negative

**Pros**

- 👍 Able to watch live games
- 🚀 Works well on phone

**Cons**

- 🐛 Constant crashes and freezes
- 🔌 Unstable streaming, poor video quality
- 🤯 Difficult to use, confusing interface
- 🤬 Requires constant re-login
- 💰 Expensive for poor performance

**Commonly reported bugs**

- Login issues, unable to connect TV provider
- Constant sign-outs and need to re-verify
- Glitches, freezes, and crashes during games

**Most requested features**

- Native app support for smart TVs and streaming devices
- Rewind/pause/fast-forward functionality
- Improved reliability and stability

## Newest reviews (19 of 121)

### 2/5 — Terrible

*2024-10-23, version 4.13.2*

This app constantly disconnects my tv provider mid streaming

### 1/5 — Junk programming

*2024-10-04, version 4.13.2*

Makes watching games a frustrating headache. Started a game in progress and chose the option to start from the beginning of the broadcast. 30 minutes in I paused it and the content froze. Had to restart from the beginning and THERE IS NO FASTFORWARD OR REWIND. All I can do is start again and not press pause. What a joke.

### 1/5 — Don’t bother

*2024-10-04, version 4.13.2*

This app doesn’t even let you watch anything live, try to login, it says it was successful, but yet can’t watch a game

### 1/5 — Laughable

*2024-10-04, version 4.13.2*

What a complete joke of an app. Used to work OK last year. Literally useless this year. Keeps telling me “additional subscription required” BEFORE I even login with my Fios login. Even i do have MSG is on the subscription.

### 1/5 — $30 s month and no game

*2024-10-02, version 4.13.1*

I pay for ESPN+ and MSG+ and today can’t watch a game? I don’t recommend to get this app anybody. Try to find other platforms who is not that greedy

### 1/5 — Please: just fix it!

*2024-09-28, version 4.13.1*

The app works fine enough on my phone. But I have problems getting it to work on my TV - tried both the AppleTV app and airplay from my phone and it plays at maybe about 6fps. That’s so stutter-y it is unwatchable. And no, it isn’t my WiFi or other hardware - iPhone 15 pro, 1GB broadband. Literally every other streaming service works flawlessly. For $30 bucks a month, MAKE IT WORK. You cannot charge that much for an unusable app.

### 1/5 — Scam

*2024-09-27, version 4.13.1*

Impossible to hook up your tv provider. Just a scam gouge you on a subscription

### 1/5 — Garbage

*2024-09-24, version 4.13.1*

If you like having to sign in with your tv provider EVERY time you use the app and then have to wait for canned commercials while the game is in progress…this app is for you.

### 1/5 — Not for fans

*2024-06-10, version 4.11.1*

They only care about money

### 3/5 — Needs to mature

*2024-05-13, version 4.10.1*

I love to be able to stream the Rangers, but this app is limited by device, can’t stream on my Firestick, also lacks features like pause, record, etc.

### 1/5 — Knicks choking

*2024-05-03, version 4.9.1*

MSG not worth the price.

### 1/5 — Next to impossible to unsubscribe

*2024-05-02*

Spent a half hour in an online chat trying to cancel the subscription. I signed up and created my account on the official MSG+ website and paid with Apple Pay. Because I paid with Apple Pay they are telling me I have to cancel through the subscriptions under my user account on my iPhone. The customer service guy said there was nothing he could do we went back and forth for 1/2 an hour like this until finally he said oh wait I’m checking into something. I waited another 10 minutes and finally he said he was handing the situation off to someone else and I should get an email with an update. Totally fed up it is still not resolved!

### 2/5 — Fix the app

*2024-05-01, version 4.9.1*

The app stutters every 2 second when casting.

### 1/5 — Horrible app!

*2024-04-29, version 4.9.1*

Glitches, sign-in issues and confusion, also doesn’t accept my TV provider login no matter how many times I try.

### 1/5 — The video jitters horribly when pairs with chromecast

*2024-04-27, version 4.9.1*

It’s every game and it’s the only app that does this. Casting to chromecast Youtube tv fine, hulu live fine, disney+ fine, espn+ fine. Msg, horrible jumps, jitters and skips that never improve.

### 1/5 — Paid subscription is meaningless

*2024-04-27, version 4.9.1*

App constantly buffers, if it loads at all. More than10$ a month for buggy, blurry feeds (I’m on google fiber)

### 1/5 — App is a joke

*2024-04-24, version 4.9.1*

They won’t post my negative review

### 1/5 — Never works

*2024-04-24, version 4.9.1*

Worst app in the App Store. Can’t watch a game what’s the point. I hoped after the update things would maybe work but I was wrong!!!

### 2/5 — Blotchy

*2024-04-23, version 4.9.1*

Die hard rags fan. App worked pretty well during regular season but so far both playoff games it’s nonstop spotty/glitchy audio/visual. It’s like Sam and Joe are speaking into a fan that’s chopping half of every word out. Horrible. Paid $300 for this and have to watch the ESPN feed because watching this app is like listening to a constantly skipping record

## Most critical reviews (10 lowest-rated)

### 1/5 — Knicks

*2025-03-08, version 4.13.2*

I don't see anyone talking about watching the Knicks games on this app

### 1/5 — Disappointing

*2025-01-02, version 4.13.2*

Very disappointed with this pay app! Glitches and freezing it’s 2025, this app is like 1999 BUFFERING, BUFFERING! Had no choice getting it, being that my cable company can’t agree with Dolan on a contract!! App should be free due to its Poor Poor performance!👎🏻👎🏻

### 1/5 — Terrible

*2024-12-28, version 4.13.2*

Keeps signing me out and I have to re-verify my subscription. Trash

### 1/5 — Unable to Connect via TV Provider

*2024-11-04, version 4.13.2*

I’ve been unable to connect my TV services provider, Verizon Fios.  The buttons in the app for connecting through your TV services provider simply don’t work.  I don’t understand why MSG would drop their app for an app that doesn’t work.

### 1/5 — App is bugged

*2024-10-26, version 4.13.2*

I sign in to my tv provider, it goes through, brings me to the screen to watch and before the game loads it brings me back to tv login then automatically says tv provider is connected and brings me back to the screen to just then bring me back to the tv provider log in… I’m in a constant loop and can’t watch anything

### 1/5 — Horrible

*2024-10-24, version 4.13.2*

Was bad last year and now I can’t even watch games. Same SPF-2 error like everyone else. Whoever is responsible for this app needs to go

Update: seems this app doesn’t work and you need to download the Gotham sports app. Did that, logged in with my MSG+ info and able to stream again. Haven’t explored the app yet but able to watch the Devils game again and quality is solid.

### 1/5 — A deal is a deal

*2024-10-22, version 4.13.2*

I pay the 29.99 now guess what the app is supposed to do. LET ME WATCH THE GAME, not error code SPF-2

### 1/5 — Unreliable

*2024-10-18, version 4.13.2*

This app is just garbage and unreliable. Even their website. Knicks are finally good but can’t enjoy them on this trash app.

### 1/5 — Trash

*2024-10-10, version 4.13.2*

This app is poorly made trash. Its screen mirroring to smart TV’s is very unstable, it cuts out constantly even if you successfully mirror. For $30/month they can afford to engineer an app that functions properly.

### 1/5 — Won’t allow tv provider login

*2024-10-07, version 4.13.2*

Would give this app negative stars if possible, I continue to try to login through my tv provider but get an error of additional subscription required when I know that’s not true (I get msg on my fios) beyond frustrating and no way to resolve this

## Most praised reviews (10 highest-rated)

### 5/5 — W

*2024-09-17, version 4.13.1*

Www

### 5/5 — Inconsistent app

*2023-12-11*

This app is fine when it works, but it has a track record of constant inconsistency. Without warning, it has error messages that can only be avoided by deleting and reinstalling the app. Once that is done and my log in info is entered, it STILL doesn’t work and there are no other options to work around this issue. The developers clearly don’t care about the user experience or they actually make it work better. I saw a similar complaint that was dated about a year ago. Shame.

### 5/5 — Had Glitches at first but then it improved!

*2023-11-27*

I was tired of cable and was hoping that MSG would make an app to watch the Rangers. It finally happened and at first it was filled will glitches and kept crashing but after a week it started to improve. I can now watch both Knicks and Rangers games anytime and can cancel anytime. Thanks for listening MSG!

### 5/5 — Incredible App

*2022-12-06, version 3.8.1*

This app is incredible. Allows me to watch the rangers as well as pre and post games from anywhere without any interuption. It's streams clear and without any buffering. Only complaint would be the repetitive commercials, but I can deal with it

### 5/5 — Cool app

*2022-01-09, version 3.5.1*

Awesome app but for short cannon I liked the previous rewards instead of ice packs and luggage tags.

### 5/5 — Its works for live games

*2021-12-03, version 3.5.1*

Dont know why so many complain. I’m able to watch the knicks game easily.

### 5/5 — New and improved!

*2021-11-17, version 3.5.1*

Thank you thank you thank you for adding Picture in Picture so we can multitask while watching the Rangers get pummeled up and down the ice and not do anything about it.

### 4/5 — Playoffs

*2024-04-17, version 4.9.1*

I will be in Italy for the week of the conference finals. If the Rangers are playing are the ganes likely to be available on MSG and will I be able to watch from Italy?

### 4/5 — Great improvements!

*2023-10-07*

I love the new update! It feels way cleaner and more modern. Thank you for also making a Samsung app! My only wish is that it came through a bit cleaner on my chromecast 2nd gen. It could be because it’s an older chormecast, but when I cast it the stream looks like it’s coming through at a pretty low frames per second. The audio is great and I’m able to cast it, but the video doesn’t look as smooth as It does just on my phone. That’s my only complaint! Other than that, awesome.

**Developer response:** Hi,

  We are working on launching on Chromecast or a connected device in the near future.  For now, Airplay is enabled for GO, so if you have Apple TV, you can airplay to watch the Sabres game on the big screen.  And follow our handle @MSGGOHelp for future updates on product launches.

### 4/5 — It’s good, but…..

*2023-07-05*

It’s a good app, love the fact that now you can stream watch games of our choice. My only concern is that no app at present for Apple V. In the future MSG should seriously consider devices like Apple TV, Roku, etc. Having the app on those platforms should increase the amount of subscribers to this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
