# MSP Process

> Managed communication and scheduling tool for end-user verification and ticket management. (iPhone/iPad app by MSP Process.)

- Source: https://appshunter.io/ios/app/msp-process/id6447599630 (this page in markdown: same URL + `.md`)
- Developer: [MSP Process](https://appshunter.io/developer/1866931015)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 56 MB
- Languages: American English
- Released: 2023-04-13
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/msp-process/id6447599630/reviews.md

## What is MSP Process?

Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling.
Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.

## Key features

- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/msp-process/id6447599630/reviews.md

### 5/5 — Amazing App

*2025-04-01*

Pretty cool App, well designed with great support services.

## Frequently asked questions about MSP Process

### What communication channels does MSP Process use?

MSP Process utilizes SMS, chat, email, phone, and push-notification channels to communicate with end-users. This ensures that clients can be reached through their preferred medium.

### What is the primary purpose of MSP Process?

The app is designed for end-user verification (EUV), rapid ticket creation and response, and scheduling. It aims to streamline these critical support functions.

### Is MSP Process available on Android devices?

Currently, MSP Process is supported on iPhone and iPod devices. Information regarding Android compatibility is not provided in the current data.

### How often is MSP Process updated?

The latest version of MSP Process is 26.06, updated on April 22, 2026. This indicates a recent update, suggesting active development and maintenance.

### What is the age rating for MSP Process?

MSP Process has an age rating of 4+, making it suitable for a wide range of users. This rating suggests minimal content concerns.

### Does MSP Process have ads?

No, MSP Process does not contain advertisements. The app is free to use without any ad interruptions.

### What is the user feedback on MSP Process?

MSP Process has received excellent user feedback, with an average rating of 5.0 stars from 2 ratings. This indicates a high level of user satisfaction.

### Is MSP Process free to download and use?

Yes, MSP Process is available for free. There are no costs associated with downloading or using the application.

## Version history (last 5 releases)

### 26.13 — 2026-08-22

Addressed an issue where the app wasn't correctly displaying when other users were on-shift
Addressed an issue where creating a new SMS messaging channel limited the initial message you sent to 160 characters. That limit has now been increased to 1,224 characters.
Miscellaneous bug fixes and stability updates

### 26.12 — 2026-08-14

the app now supports chatting with end-users in their Client Portal
security updates
miscellaneous bug fixes

### 26.11 — 2026-07-23

The Incidents module now allows you to filter the list of incidents by Tag
A new Time Entry button has been added to the top of Autotask and ConnectWise tickets - making it faster and easier to add time to tickets
Several 3rd party packages have been updated - taking advantage of the latest bug fixes, security updates and new capabilities
Miscellaneous bug fixes

### 26.10 — 2026-07-20

Improved how the mileage tracking feature works when the app is running in the background.
Miscellaneous bug fixes

### 26.09 — 2026-06-29

When creating a new SMS Messaging channel, the app now auto-selects the contact associated with the ticket. Nice!
When viewing the details of a Notification Group, the app now shows you who is "next" to be on-shift, and shows when other team members will be on-shift.
We've fixed an issue where the app was making an incorrect API call related to on-call schedules
There was a glitch occurring, sometimes, when using the mileage tracking feature; it'd fail to load the address from the ticket, and start you off in the middle of the ocean. We've fixed that issue - you're back on dry land!

## Apps similar to MSP Process

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Timus Connect](https://appshunter.io/ios/app/timus-connect/id1626436740) | 4.4 (5) | Free | Utilities |
| [SGN Connect](https://appshunter.io/ios/app/sgn-connect/id1480851218) | 4.2 (9) | Free | Utilities |
| [ThreatLocker Admin](https://appshunter.io/ios/app/threatlocker-admin/id1595136398) | 3.3 (26) | Free | Utilities |
| [AlertOps](https://appshunter.io/ios/app/alertops/id1167114654) | 2.8 (5) | Free | Utilities |
| [SaaS Alerts](https://appshunter.io/ios/app/saas-alerts/id6468969881) | 3.0 (3) | Free | Utilities |
| [ThreatLocker](https://appshunter.io/ios/app/threatlocker/id6503079625) | 5.0 (3) | Free | Utilities |

## More apps by MSP Process

- [MSP Client Portal](https://appshunter.io/ios/app/msp-client-portal/id6469681233)

All apps by MSP Process: https://appshunter.io/developer/1866931015

## Related topics

[msp](https://appshunter.io/ios/topics/msp)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*