# MSP360 Control

> Remote monitoring and management for MSP360 Managed Backup Service. (iPhone/iPad app by Trichilia Consultants Limited.)

- Source: https://appshunter.io/ios/app/msp360-control/id1382254249 (this page in markdown: same URL + `.md`)
- Developer: [Trichilia Consultants Limited](https://appshunter.io/developer/1017289190)
- Category: Utilities
- Price: Free
- Rating: 2.80/5 from 12 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 41 MB
- Languages: American English
- Released: 2018-09-14
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/msp360-control/id1382254249/reviews.md

## What is MSP360 Control?

This app is designed as an extension for administrators of the MSP360 Managed Backup Service. The app provides a secure method to monitor backup activity anywhere from your iOS devices.
With MSP360 Control you can:
- Monitor backup and restore plan executions
- Track status of managed machines
- Remotely start and stop backup and restore plans
- View backup history
- Receive native iOS notifications
- Generate Two-Factor Authentication (2FA) verification codes for  the MSP360 Managed Backup Service
Your feedback will be highly appreciated, please, contact us at mobile@msp360.com.

## Key features

- Monitor backup/restore executions
- Track managed machine status
- Remotely start/stop plans
- View backup history
- Receive native iOS notifications
- Generate 2FA codes

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/msp360-control/id1382254249/reviews.md

### 1/5 — Forcing notifications

*2026-04-10*

Why are you forcing me to enable notifications in order to login to the website using the QR code?

**Developer response:** Hi,

We’re sorry for the inconvenience. We’re aware of this issue and plan to address it in one of the upcoming updates.

As a temporary workaround, you can allow notifications for the app in your device’s system settings, then disable notifications inside the MSP360 Control app. After that, QR code scanning should be available without receiving app notifications. (except 2FA and RMM alerts if they were configured in Managed Console)

Thank you for your feedback.

### 1/5 — Stealing from me

*2025-05-04, version 3.7*

Ripping me off by about $100 per month on my credit card. I can’t find them to cancel. My credit card says that I downloaded it for my company. I’m not a company. It’s just me and my phone. I’m going to start contacting fraud departments in every country until this is refunded.  This must be a scam

### 1/5 — Sings out ever day

*2024-09-14*

Every single time I open this app it has signed me out, highly annoying!

### 4/5 — Improving!!!

*2024-05-09*

Keep up the great work and hope to see more from this app in the future!

### 2/5 — No longer works for 2fa

*2024-02-23*

Stopped presenting login notifications. No apparent way to fix the issue.

### 4/5 — It’s good at what it does. But…

*2023-01-31, version 3.0*

It’s good at what it does. It will monitor and notify you when backups complete and don’t complete, and you can start and stop plans right from the app.

But recently I had a backup fail, that runs multiple times a day. Any it notified me constantly. I had to turn off notifications as a whole, instead of being able to turn of that one backup plan. 

The other side of that is the notification read/unread status. I now have over 100 unread backup failure notifications, that I can’t mark all in one fell swoop, as read. I would have to go through and manually view each one. It’s the same backup that been failing. Just let me silence it and delete all the notifications for it.

### 1/5 — What happened to useful previous version?

*2021-05-19*

This new look is useless, all of my server points are blue, I must click each to see status instead of before where I could zip thru and see them with zero clicking.. letting me go directly to non green status items.   What makes this total app replacement better than before?  Please bring previous version back as separate classic app while this one finds its purpose, it just looks unfinished yet released anyhow.

### 1/5 — Do not use. Doesn’t work.

*2021-05-13*

It still shows computers from years ago that have long since been replaced and purged.

### 1/5 — Pretty pointless at the moment

*2021-03-13*

Not very useful to be honest. Checking the status of old backups show 0 files backed up and 0 size when I know something has been backed up. Status of old backups also show as “running” which is obviously not true as they’re historic. Notification number on the app icon also changes randomly telling me I have a number of fictitious alerts. Maybe it’s an API issue? I’m sure it will improve over time but at the moment it just feels unfinished.

### 3/5 — Time

*2020-11-01, version 1.4*

Good app but there needs to be a way to fix the Timezone - it’s making life very difficult

## Frequently asked questions about MSP360 Control

### What is MSP360 Control used for?

MSP360 Control is an extension for administrators of the MSP360 Managed Backup Service. It allows you to monitor backup and restore plan executions, track managed machine status, and remotely start or stop backup plans directly from your iOS device.

### Is MSP360 Control free to use?

Yes, MSP360 Control is available for free. The provided data indicates it is a free application with no in-app purchases or advertisements.

### What devices does MSP360 Control support?

MSP360 Control is designed for iOS devices, including the iPhone, iPad, and Apple Watch. This allows for flexible monitoring across different Apple hardware.

### How often is MSP360 Control updated?

The latest version of MSP360 Control is 3.11, last updated on January 22, 2026. While the last update date is in the future, indicating potential for ongoing development, users can expect regular updates for reliability and new features.

### What is the user rating for MSP360 Control?

MSP360 Control has a rating of 2.9 stars based on 11 user ratings. This suggests that while many users find it functional, there may be areas for improvement based on user feedback.

### Does MSP360 Control have ads?

No, MSP360 Control does not contain advertisements. The application is free to download and use without any ad interruptions.

### Can I generate Two-Factor Authentication codes with MSP360 Control?

Yes, MSP360 Control can generate Two-Factor Authentication (2FA) verification codes for the MSP360 Managed Backup Service. This adds an extra layer of security for accessing your backup service.

### What is the age rating for MSP360 Control?

MSP360 Control has an age rating of 4+. This indicates it is suitable for users of all ages and does not contain content inappropriate for children.

## Version history (last 5 releases)

### 4.0 — 2026-08-13

Features 
- Introduced the new Home dashboard, providing a centralized overview of your environment.
- Added support for Proxmox Backup and Proxmox Restore plan types.
- Enhanced plan notifications to include links to relevant Knowledge Base articles when a plan reports an error or warning.

Enhancements 
- Improved the notification for the last plan result to provide clearer status information.

### 3.12 — 2026-06-02

Full App Redesign

  - Complete UI refresh aligned with the updated MSP360 design system.
  - Improved visual hierarchy, readability, and overall consistency.
  - Smoother screen transitions and reduced UI flickering during app launch.

Computers Section Update

  - Redesigned Computers page with grouping by company.
  - Improved search and filtering experience.
  - New structured Computer Info layout (General and Advanced tabs).
  - Enhanced system metrics and agent information display.
  - Redesigned Backup Plan Info screen.
  - Updated Backup Plan History view with improved drill-in experience.

Notifications Improvements

  - Redesigned Notification Center with new card layout.
  - Improved notification drill-in screens.
  - In-app notification management (ability to enable/disable specific notification types).
  - More specific 2FA action descriptions in RMM confirmations.
  - Improved web-view handling for News and Knowledge Base articles.

Navigation Improvements

  - “Scan QR Code” moved to the bottom navigation bar for faster access.

### 3.11 — 2026-01-22

Features 
• QR Code Login Authorization: Added full support for login approval via QR code initiated from the Management Console.
– Scan QR codes directly in the mobile app to authorize sign-ins
– Instant login when scanned from a registered 2FA device
• Redesigned Login Experience: The login screen has been rebuilt to match the latest MSP360 branding and support modern authentication flows, including:
– Clean, modernized UI
– Password recovery through secure web view
– Single Sign-On login with Google and Microsoft
– Login via QR code

### 3.10 — 2025-10-30

Features 
- Added Face ID / PIN authentication on application startup
Resolved Issues 
- Fixed crash on application startup
- Minor bug fixes

### 3.9 — 2025-08-04

Renaming:
- The mobile application has been renamed to MSP360 Control.
Resolved Issues: 
- The response confirmation text is now displayed correctly after request submission.
- Minor bug fixes

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## More apps by Trichilia Consultants Limited

- [MSP360 Connect](https://appshunter.io/ios/app/msp360-connect/id1439328781)

All apps by Trichilia Consultants Limited: https://appshunter.io/developer/1017289190

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*