# MSW Moments — user reviews

> 4 indexed App Store user reviews of MSW Moments by Child Development Schools, Inc., rated 1.90/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/msw-moments/id6449364502/reviews
- App overview in markdown: https://appshunter.io/ios/app/msw-moments/id6449364502.md
- Rating breakdown: 5★ 1 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 7

## Most critical reviews (4 lowest-rated)

### 1/5 — Just slow and bad

*2025-10-11*

In general the app is just bad. Can’t bulk delete messages. Therefore you build up tons of old messages which makes loading and reading a new message so slow. The app randomly logs you out and as you start to log in before you put your password in, it logs you back in. The switch from this app from Brightwheel was a bad move.

### 1/5 — Rarely works. Unacceptable.

*2023-09-22*

This app rarely works. We chose our childcare based on the technology available to watch our child and communicate with the staff. Since the switch from Brightwheel to MSW moments, this system seemingly never works and is completely unreliable. Totally unacceptable especially given the amount of money we pay for this particular school.

**Developer response:** Hi MOkie80 - Thank you for taking the time to leave a review. We are sorry to hear about your experience with our app. We have good news! We have made updates to resolve the issues you experienced and have confirmed our parents and teachers are now successfully using the app. Please make sure to install the latest update to ensure you too can use the app.  We hope these updates lead to a better experience!

### 1/5 — Always broken

*2023-09-13*

The app works about 1 day a week. Constantly have to contact tech support to fix it.

**Developer response:** Hi MIM005  - Thank you for taking the time to leave a review. We are sorry to hear about your experience with our app. We have good news! We have made updates to resolve the issues you experienced and have confirmed our parents and teachers are now successfully using the app. Please make sure to install the latest update to ensure you too can use the app.  We hope these updates lead to a better experience!

### 5/5 — Great app for My Small Wonders

*2024-03-09*

This app allows us to get notifications about all the exciting things going on at My Small Wonders.  We can pay our bill, see photos and videos of our kids, and be more involved with what is going on with our kids even when we cannot be there.   The app was a little rocky last summer but has been great since the last couple releases. Keep up the good work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*